3 CS Operations jobs in Limassol

We are looking for a Senior CS Program Manager to lead strategic and operational programs that improve the scalability, efficiency, and overall operating model of Customer Support across our global organization. You will be the operating backbone of CS transformation , bringing structure, visibility, and execution discipline to a complex portfolio of initiatives across multiple regions and functions. A key focus of this role will be leading the transition to a more scalable Business Process Outsourcing (BPO) model and establishing a centralized program management framework across Customer Support. You will work closely with Customer Support, Operations, Finance, Legal, IT, Quality, Training, and other teams to drive programs from strategy and planning through execution and measurable results. This is a senior role for someone who can operate comfortably at both strategic and operational levels, bring clarity to ambiguous problems, and influence stakeholders across a complex,...

Purple Trading/ L.F. Investment Limited is looking for a Legal Advisor to join our team and take over day-to-day legal operations in our Cyprus-based and CySEC-licensed FX brokerage incorporated as a CIF in Limassol. You'll be managing operational legal workload independently while escalating complex or high-risk matters appropriately. You will be responsible for the following: Monitoring designated regulatory channels (CySEC, ESMA, EU) for relevant updates and summarising developments. Conducting targeted legal research on regulatory and compliance questions; preparing clear, well-structured research memos and maintaining an organised legal research archive. Drafting routine commercial agreements including NDAs, standard vendor contracts, and SLAs using approved templates; flagging non-standard clauses or risk items before finalisation. Reviewing incoming contracts for standard legal risks — and producing brief risk summaries. Maintaining and updating...

Sumsub is a leading full-cycle verification platform that enables scalable compliance. From identity and business verification to ongoing monitoring, our platform adapts to different risk appetites and market demands, ensuring global compliance. It allows customizing analytics and workflows with a no-code interface. Over 4,000 clients — including Bitpanda, Wirex, Avis, Bybit, Vodafone, Duolingo, Kaizen Gaming, and TransferGo — trust Sumsub to accelerate growth, prevent fraud, and maintain compliance worldwide. Now we are looking for a Head of CS Partnership Team to lead the Customer Success strategy for Sumsub’s global partner ecosystem. This role is an exciting opportunity to build and scale the standards, processes and team responsible for helping our partners succeed in production, grow revenue and deliver consistent value across regions, while staying closely involved in key partner operations, escalations and growth opportunities. What You Will Be...