FP Markets
Limassol, Cyprus
FP Markets Group of Companies is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-Time Customer Support Specialist - English Speaking in our Cyprus office - a certified Great Place to Work® .
This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture.
Reporting to: Head of Customer Support
Responsibilities:
Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat
Educating clients on how to use the Company's website and trading platforms
Communicating with clients regarding the company's products and services via telephone, email and live chat
Assisting other departments
Candidate Profile:
Computer literacy with excellent working knowledge...