21 technical support specialist jobs

Join BridgerPay, a fast-growing fintech company revolutionizing payment operations. We are looking for a dedicated Technical Support Team Leader to guide our support team in delivering outstanding technical assistance, ensuring smooth operations, and driving customer satisfaction. Responsibilities: Team Leadership & Development: Lead, mentor, and develop a team of technical support specialists, fostering a high-performance culture. Provide training and knowledge-sharing sessions to enhance team expertise. Monitor team performance and ensure adherence to KPIs and SLAs. Manage scheduling and workload distribution to maintain coverage and efficiency. Technical Support & Problem Resolution: Serve as the first level and escalation point for complex technical issues and ensure timely resolution. Identify recurring technical issues and work with relevant teams to address root causes. Maintain a deep understanding of BridgerPay’s...

Dataweb Global Group, an international IT infrastructure solutions provider, is looking for a specialist for the role of Financial Analyst (Cyprus) to provide financial analysis and evaluate project efficiency. Dataweb Global Group is an international hosting and IaaS provider. Our solution scope includes full-stack IT infrastructure solutions based on enterprise-level Bare Metal, cloud offerings, and content delivery services. We work with clients across various industries who require custom-built solutions to manage significant computing power, such as VoD platforms, Martech/Adtech platforms, Fintech, AI/ML computing, gaming, and more. Our mission is to provide personalized solutions for businesses and the people behind them. Responsibilities: Conduct financial analysis of project costs, forecast potential outcomes, and compare actual results with planned indicators to assess efficiency and support informed decision-making Analyze financial metrics, develop...

Job Summary: We are seeking a skilled IT Support Specialist to join our team. The ideal candidate will be responsible for providing technical assistance, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems. This role involves supporting end-users, managing IT infrastructure, and collaborating with other IT professionals to maintain system efficiency. Key Responsibilities: Provide first-line technical support for hardware, software, and network issues. Install, configure, and maintain computer systems, applications, and peripherals. Troubleshoot system and network problems, diagnosing and solving faults. Set up user accounts, permissions, and passwords in line with security policies. Assist with IT asset management, including procurement, inventory, and maintenance. Support remote users with VPN, email, and other connectivity issues. Ensure security best practices, including antivirus management and...

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining gaming experience. Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. Read more about who we are and what we do here: www.playtechpeople.com Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices. Ready to level up your...

About MEDTL: MEDTL is a leader in healthcare innovation, committed to developing advanced solutions that help healthcare professionals detect and manage cardiovascular conditions more effectively. Our mission is to improve patient outcomes by providing accurate, real-time insights that support better clinical decisions. With a global vision and a passion for transforming cardiovascular care, MEDTL is dedicated to making state-of-the-art healthcare technologies accessible worldwide. Join our team and help shape the future of healthcare! Job Description: We have an exciting opportunity to join our dynamic team at MEDTL Medical Technologies Ltd. as a Medical Sales Specialist. In this role, you will play a critical part in promoting and expanding the reach of our AI-Heart platform, an innovative solution that transforms ECG data into precise heart health insights. You will be responsible for driving sales, building strong relationships with healthcare professionals...

About OneLearn Global: OneLearn is a leading provider of cutting-edge educational technology solutions, empowering institutions and learners with seamless digital learning experiences. We are committed to innovation, reliability, and customer satisfaction. Job Summary: We are seeking a skilled and proactive IT Support Engineer to join our team. The successful candidate will be responsible for providing technical support, troubleshooting IT issues, and ensuring the smooth operation of IT infrastructure across the organization. This role requires a problem-solver with strong technical expertise and excellent communication skills. Key Responsibilities: Provide first and second-level IT support for hardware, software, and network-related issues. Install, configure, and maintain computer systems, networks, and software applications. Troubleshoot and resolve technical issues promptly, ensuring minimal disruption to operations. Perform Windows systems...

About Unlimit Founded in 2009, Unlimit is a global fintech company that offers a large portfolio of financial services, including payment processing, banking as a service (BaaS), and an on&off-ramp fiat solution for crypto, DeFi, and GameFi. The company’s mission is to deliver solutions that eliminate financial borders, enabling businesses to operate both locally and internationally with ease across Europe, the UK, LATAM, APAC, India, and Africa. Unlimit has 700 employees across 16 offices and five continents, including London, Singapore, São Paulo, Hong Kong, and Mexico. For further information, please visit: www.unlimit.com . As the Crypto Compliance and Legal Manager you are responsible for designing and implementing an effective Regulatory and AML/CTF Compliance Programs in connection to Unlimit group cryptocurrencies Businesses. The role involves delivering and performing both compliance and legal related duties, structuring business projects in terms...

We are looking for a passionate and knowledgeable Game Support Specialist to join our team. In this role, you will act as the bridge between our internal teams and external customer support partners, ensuring an exceptional player experience. You’ll leverage your deep understanding of our games to resolve player issues, provide guidance to external support teams, and enhance the overall support process. Your Role: Act as the primary point of contact for external customer support teams, ensuring they have the tools, resources, and knowledge to handle player inquiries effectively. Develop and maintain a comprehensive understanding of all our games, including gameplay mechanics, troubleshooting steps, and FAQs. Stay updated on new game releases, updates, and patches to provide accurate and timely information. Provide clear guidance and scripts to external teams for common player issues and ensure consistency in messaging. Escalate complex or unresolved...

Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business. Sumsub has over 2,500 clients across the fintech, crypto, transportation, trading and gaming industries including Bitpanda, Wirex, Avis, Bybit, Huobi, Kaizen Gaming, and TransferGo. We are seeking a highly organized and detail-oriented Quality Assurance Specialist to join our Support team. This role will focus on reviewing and ensuring the quality, clarity, accuracy, and professionalism of written communication between our Support representatives and clients. As a key part of our B2B support department, your primary responsibility will be to uphold the high standards of communication that reflect the professionalism of our brand and meet our clients'...

We are a leading B2B service provider based in Cyprus, specializing in developing, maintaining and deploying various IT and customer based services to numerous businesses in around the world. We are passionate about innovation, quality, and creating engaging, user-friendly platforms. As we continue to expand, we are looking for a Technical Writer to join our dynamic team. We are seeking a talented and motivated Technical Writer with experience in creating clear, concise, and user-friendly documentation. In this role, you will be responsible for developing and maintaining high-quality support documentation, user guides, and technical manuals for our digital products. You will work closely with our development, product, and support teams to ensure that all documentation is accurate, easy to understand, and aligns with our company standards. This role offers flexibility with remote work and the potential for relocation to our offices in Cyprus. Key Responsibilities:...

We are looking for a Cyber Security Pre-Sales to be responsible for proven track record in security solutions development and system integration, implement and monitor security measures for the protection of computer systems, networks and information. Provide technical pre-sales support to various entities for the purpose of promoting and selling products/services for potential customers and existing customers. Job Responsibilities Collaborate with enterprise and commercial sales teams to ensure Logicalis cybersecurity solutions are implemented in production environments and become the preferred choice for strategic customers. Provide technical consultation and solutions focused on cybersecurity projects for customers. Deliver engaging and informative cybersecurity presentations. Prepare comprehensive technical documents in response to Requests for Information (RFI), Requests for Proposals (RFP), and similar inquiries. Offer technical support for cybersecurity and/or...

Description eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have over 38 million registered users from 100 countries and our platform is available in 20 languages. We are a fast growing business with over 1,500 employees across 13 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here . We are constantly growing and are excited to share that we are looking for an IT Specialist to join our team! What will you be doing? Diagnose and resolve IT technical issues involving internet...

iGATE is a high-end white label software provider with a boutique approach. We specialize in developing casino platforms that combine stunning art with functional design to enhance the gaming experience and attract loyal players. Requirements: Proven experience as an Account Manager or similar role, preferably in the online gaming or technology industry. Strong understanding of the online gaming industry and platform technologies. Excellent communication and interpersonal skills. Ability to analyze data and provide actionable insights. Proactive problem-solving skills and a customer-focused mindset. Bachelor's degree in Business, Marketing, or a related field. Duties and Responsibilities: Relationship Management: Cultivate and maintain strong relationships with platform partners to ensure customer satisfaction and loyalty. Act as the main point of contact for assigned partners, addressing their needs and concerns in a timely and...

Company Description Aesthetic Robotics is the developer of the MAMA (Multifunctional Aesthetic Medicine Assistant) system, featuring precision computer vision and robotic arms managed by AI. The company focuses on creating advanced robotics solutions for aesthetic medicine. Role Description This is a temporary remote role for a Robotics Engineer at Aesthetic Robotics. The Robotics Engineer will be responsible for tasks such as designing, building, and testing robotic systems, collaborating with cross-functional teams, and developing innovative solutions for aesthetic robotics applications. Responsibilities Develop systems for gathering and processing data from LiDARs, cameras, and various sensors, with a huge focus on performance Lead a small team focused on perception technologies, enabling collaboration and driving innovation. Design and implement efficient real-time data pipelines for handling datasets from large-scale sensors. Research and...

Hey there! We are excited to announce that we are offering online courses that come with an opportunity to work with our company. During our course, you will get the skills and knowledge necessary to succeed in the industry, so you can launch your developer's career in just 2 months! Apriorit is a software engineering company that was established in 2002. We have extensive experience in system programming, cybersecurity, reverse engineering, SaaS/web, blockchain-based solutions, and artificial intelligence. We invite graduates of IT specialties, and students of educational institutions in their 3nd to 5th years of study, who would like to become a C++ Developer to join our   online course with an opportunity for further employment with the company . If you are eager to apply for this opportunity, please note the following requirements: • Basic knowledge in C++, algorithms, and object-oriented programming. • Intermediate or higher English level. Here are some...

Are you ready to advance in your finance career? Our finance team is looking for a professional at the start of the career path who is ready for development and continuous learning. Perfect match if you are a data-driven person who is fond of numbers. All you need is: Degree in finance or accounting; Relevant working experience in finance or accounting – no less than 1 year; Basic knowledge of accounting entries; Advanced Excel user; English – intermediate level and higher; Ability to learn quickly; Ability to work within deadlines in a challenging environment. Your daily adventures will look like: Managing payment system providers in terms of: Day-to-day reconciliations; Timely communication with providers on the day to day matters; Effective cash management (money withdrawals/ top-ups, balances controlling); Posting accounting records related to the payments area; Support in internal accounting processes...

At Soluserve , we specialize in providing a comprehensive suite of premier business support services designed to meet the diverse needs of our clients. From legal consultation and accounting support to banking solutions, compliance guidance, and administrative assistance, we pride ourselves on delivering excellence in every aspect of our work. Backed by a team of highly skilled professionals with deep expertise across various domains, we are dedicated to offering personalized, result-driven solutions that enable our clients to thrive in an ever-changing business environment. Whether you’re an emerging startup or an established corporation, Soluserve is here to ensure that your goals are met with precision, efficiency, and integrity. About the Role: We are seeking a highly experienced and detail-oriented Senior Accountant to join our finance team. As a Senior Accountant, you will be responsible for managing and overseeing various accounting operations, ensuring...

MY.GAMES is a leading European developer and publisher, driven by a single goal: to create great games that capture the hearts of players worldwide. Our community unites 1+ billion registered players. Our gaming experiences span genres and platforms, from pocket-sized adventures to epic console quests. We’ve developed or produced games, including War Robots, Hustle Castle, Rush Royale, Left to Survive, Tacticool, Grand Hotel Mania, HAWKED – and many more. Our international remote team spans the globe, with hubs in the Netherlands, Cyprus, Armenia, UAE, Serbia, and Georgia. Come join the team behind Tacticool , an intense mobile shooter, featuring an unparalleled tactical view, realistic physics, and destructible environment. Recently achieving over 31 million downloads, Tacticool sets a high standard for the gaming world, and it also boasts a strong community with over 800 clans worldwide. Engage with our team, and your passion and expertise will become an important part of...

Action Global Communications , an independent full-service marketing communications agency, is looking for an experienced and enthusiastic Junior IT Technician to join our team of professionals at our head office in Nicosia. The successful candidate will support our Group IT Manager in maintaining and troubleshooting hardware and software systems. Responsibilities Technical Support: Troubleshoot and resolve technical issues for end-users, respond to IT service tickets and escalating them as required. System Maintenance: Troubleshoot hardware and software problems and perform routine maintenance on laptops so that they perform optimally and meet business requirements. Perform routine maintenance tasks, such as software updates and antivirus scans to ensure the reliability and security of IT systems. Installation and Configuration: Set up laptop hardware and install/configure software and drivers in a network environment .Configuration and user...

At Soluserve, we specialize in providing a comprehensive suite of premier business support services designed to meet the diverse needs of our clients. From legal consultation and accounting support to banking solutions, compliance guidance, and administrative assistance, we pride ourselves on delivering excellence in every aspect of our work.✨ Backed by a team of highly skilled professionals with deep expertise across various domains, we are dedicated to offering personalized, result-driven solutions that enable our clients to thrive in an ever-changing business environment. Whether you’re an emerging startup or an established corporation, Soluserve is here to ensure that your goals are met with precision, efficiency, and integrity.? About the Role: We are seeking a high attention to detail and organized Bookkeeper to join our finance team. As a Bookkeeper , you will play a key role in maintaining accurate financial records and ensuring the smooth operation of our...