13 technical support specialist jobs

IT Support Specialist, is responsible for assisting customers with technical issues or questions relating to computer hardware or software devices. Their duties include taking phone calls from customers or communicating with them through messaging platforms, helping customers diagnose technical issues over the phone and speaking with them about installing hardware or software on their computers. Duties and responsibilities Technical Support Specialist’s duties and responsibilities may revolve around maximizing computer system capabilities and making recommendations like the following: Handling customer technical support cases through phone and email submission Updating the company website with tech tips and brief documents Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations Maintaining system functionality by testing computer components Achieving computer stem objectives through collecting...

The purpose of this role is to reassure successful operation and function of the project in support of its mission by completing and/or overseeing maintenance of all systems such as plumbing, electrical, HVAC (heating, ventilation and air conditioning), lighting, elevators and undertaking activities on a diverse range of machinery and mechanical equipment, and to ensure that assets are kept in very good condition, with emphasis on good workmanship whilst ensuring conformity with achieving the client satisfaction within approved budget. Role and Responsibilities Performing preventive and predictive maintenance activities on a weekly, monthly, quarterly and annual basis in order to reduce breakdown of systems by assessing system breakdowns and determining the kind of repairs that are required Scheduling outside vendors when necessary to meet on site, in order to review the system failures, request estimates, authorize and oversee repairs Communicating regularly with...

Are you an IT Support specialist who's looking to grow within an international, multicultural software company? This leading payment software company serves 140 banks, processors, telecoms, and retailers all over the world. Its digital payment solutions are top ranked by Gartner and Ovum. You may have enjoyed the company’s solutions while moving money instantly between your bankcards or tapping a smartphone for checkout! Why you should work for us: You will join an established, leading payment software company where you'll have the chance to grow and increase your knowledge and responsibilities over time.  You'll find a friendly working atmosphere and a mutually supportive and motivated team. Competitive salary, yearly performance bonus, provident fund, medical insurance, flexible working hours, hybrid work, free car parking and much more! What you will be doing: Provide first line technical support (8x5), answering user queries relating...

Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Requirements Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and...

Looking for a great job opportunity with premium benefits? APS Debt Servicing Cyprus Ltd, is the first distressed debt servicing platform established in Cyprus, which undertook the management of Hellenic Bank’s non-performing loan portfolio. We are currently seeking to recruit an IT Specialist (IT Support & Software Developer)  in  Nicosia . The requirements: University degree in Computer Science or any other relevant degree At least 3 years of relevant experience Ability to prioritize, be attentive to detail, maintain confidentiality and provide exceptional internal IT support Strong communication, interpersonal, organizational, analytical and problem-solving skills Excellent knowledge of Windows OS administration Good knowledge of Microsoft 365 and other common desktop applications Basic networking skills including TCP/IP and the ability to configure network devices IT Support experience Software development...

APS Debt Servicing Cyprus Ltd, is the first distressed debt servicing platform established in Cyprus, which undertook the management of Hellenic Bank’s non-performing loan portfolio. We are currently seeking to recruit an IT Specialist (IT Support & Software Developer) in Nicosia. The requirements: University degree in Computer Science or any other relevant degree At least 3 years of relevant experience Ability to prioritize, be attentive to detail, maintain confidentiality and provide exceptional internal IT support Strong communication, interpersonal, organizational, analytical and problem-solving skills Excellent knowledge of Windows OS administration Good knowledge of Microsoft 365 and other common desktop applications Basic networking skills including TCP/IP and the ability to configure network devices IT Support experience Software development (PHP, HTML, CSS, Javascript) Ability to work under pressure and in a...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. We are currently looking for an IT Support Specialist to join our IT team and work closely with the global Technology team. Duties & Responsibilities Receiving and handling user requests in the scope of IT support Preparation of user equipment, diagnostics of the technical condition of the equipment before sending it for repair Creating user instructions and keeping them up to date Access granting to internal services and maintenance of the "access catalog" Administration of the corporate messenger and ticket system Communication with contractors / service providers Key Requirements Strong interpersonal skills...

A fantastic opportunity to join our dynamic valuations team based in Nicosia, Cyprus, providing specialist valuation services to top tier international clients. What we offer Highly competitive salary and discretionary bonus Potential for fast career progression. Unparalleled exposure and insights into top tier international businesses Flexible working arrangements from our base in Nicosia, Cyprus Caring, dynamic and fun work culture Health Insurance Personal and professional development including sponsorship of the Chartered Financial Analyst (CFA) qualification if desired The business valuation analyst role  Supported and coached by experienced members of our team, as a business valuation associate, you will focus on delivering valuation projects relating to market transactions, business restructuring, financial reporting to investors or to support strategic decision making. The role will also involve helping with business development initiatives - pitching...

Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now! Tickmill is looking for a Business Analyst to join our rapidly expanding Product team. The successful candidate will be responsible for enhancing the quality of our software products and services and have the opportunity to work with the latest business trends and industry practices in mind. As a business analyst, the successful candidate will be passionate about ensuring that our customers, both internal and external, are happy with the solutions our IT has built. About us. Tickmill is a global group of companies, offering trading services catered to the needs of the most sophisticated retail and institutional clients around the world. Our prime focus is on Futures, Options and CFDs on Forex, Stock Indices, Commodities and Bonds. We take pride in being one of the fastest-growing brokers in the world processing monthly more than $140 billion...

We are Semrush, a global IT company developing our own product – a platform for digital marketers. And this is our QA Engineer role for those who want to turn ideas into reality using test scripts, automation, and maybe a little magic. Tasks in the role Maintaining existing autotests and creating new ones. Testing UI and APIs manually. Participating in discussions on upcoming technical tasks. Developing and improving testing processes. Work with issues from support specialists. Who We Are Looking For Good understanding of software testing theory. Good knowledge of Java 8+. Knowledge of the TestNG and JUnit frameworks. Experience with UI E2E testing. Experience in API testing. Basic knowledge of DB queries (SQL). Bash command line experience. Experience working with bug-tracking systems. They say there are no perfect candidates, but that might well be you, if You have experience working with CI/CD...

In one sentence The Product Owner is responsible for addressing business needs and working with relevant stakeholders to determine solutions to business problems, while ensuring alignment with Vubiquity’s strategic objectives. By leveraging existing knowledge of the business, including intimate knowledge of business systems/platforms/applications/tools and enterprise-wide processes, the Product Owner will effectively capture and communicate requirements for both internally driven efforts and changes necessary to service Vubiquity’s customers. What will your job look like? Purpose of Role For efforts driven by the Vubiquity Product team, the Product Owner shall lend expertise to what Product has captured, and ultimately sign off on said Stories. The Product Owner shall also be responsible for scoping and illustrating end-to-end workflows and/or operational processes as relates to a given project. BA shall work in close conjunction with Project Managers,...

Overview We are seeking a talented Senior IT Architect to oversee the creation and integration of IT systems solutions. You will be responsible for providing guidance and insight into the development of effective IT strategies designed to fulfill key business needs. You will also be expected to deliver high-level designs for addressing these needs and to collaborate with senior business leaders and technical staff to ensure their completion. This role is an excellent opportunity for an architect with a proven track record to increase their level of responsibility and the scope of the impact that their work can have within a global enterprise. Helping people thrive and grow in the modern digital world YNV Group brings together technology, education, and real estate brands to dream big. We craft businesses and ideas that scale up to create the maximum impact for our clients and the communities we serve. That means working to address some of the greatest challenges faced by...

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. Ready to become a Wriker? As a Senior Product Designer, you will become a part of our international Product Design team and of one of our cross-functional teams. As such you will be enjoying the support of a community of UX professionals while advancing on one of our product missions. The role will require outstanding interaction design skills, good interface design skills along with a strategic mentality to solve for customer and business problems as well as the ability to collaborate with product managers, engineers, researchers, writers, customer success specialists, and more. More...