14 support agent jobs

PLUGIT is a prime financial software provider, with a proven track record of excellence and accumulated years of experience in the financial trading industry. We are looking for a Support Agent to join our dynamic customer service team. Our Support Agents provide excellent customer service to customers by helping them with their inquiries, resolving problems, and providing information. The ideal candidate should have at least 1 year work experience in customer support and a Bachelors degree in either finance or technology fields. We are looking for someone with excellent communication and interpersonal skills, as well as problem-solving, organizational, technical, listening, and time management skills. They should be professional, friendly, and able to work independently as well as part of a team. What You’ll Do Respond to customer inquiries and complaints in a timely manner via phone, email, or live chat Diagnose and troubleshoot functionality and technical...

Catchpoint Services Ltd is a fast-growing customer-oriented company with international expansion, situated in Limassol, Cyprus. We are looking for candidates to be a part of our customer support agents team to assist our clients daily via emails and chat. Required Skills Fluency English level and/or fluency in one of the following languages: Finish, French, Portuguese, Spanish and any additional languages Eligible to work in Europe - a must-have Previous customer support experience will be considered an advantage but not necessary. We are providing full in-house training Strong communications/public relations skills and active listening Customer orientation and ability to adapt and respond to different types of characters Computer literacy Able to work on shifts rotation (day shift- night shift) The ability to work both alone and as part of a team is essential. Ability to work under pressure Good problem-solving...

Who we are? Admirals is a global growing FinTech company from Estonia. We started as a Neobroker, and today evolved into Admirals Financial Ecosystem, meeting people's life-long needs and making personal financial management easy-to-use, affordable and secure. We are constantly expanding and diversifying our product offerings using the market segmentation and known as the quality market leader throughout the years. Today, Admirals team is over 350 professionals in 18 countries. Why you should become an Admiral? Equality and professional development - as an employer, Admirals believes in a balanced approach towards employee rights and gender equality. We care about your success and development and offer numerous training programs and benefits to enhance your skills and advance your careers Global support to the team - our experience in numerous geographical regions enables us to nurture you with progressive policies that respect the value of individual and group...

What to expect of your role: As a Portuguese Customer Service Agent, you are expected to provide product/service information, answer all customer's enquiries, and solve any problem that our customers might have with accuracy and efficiency. We have a very friendly team that will always help and train you from the first day so that you can perform to the fullest. You will be expected to: Answering customer enquiries via email or Live Chat; Resolve customer queries both via email and Live Chat; KYC´s processing; Handling and escalating complaints to the relevant team; (Full training will be provided) What you need to succeed in this role: Solid knowledge of MS Office; Experience in Customer Service is a plus; Outstanding Portuguese language knowledge , both written and spoken; Good English language skills; Problem-solving attitude; Eyed detailed; Good team worker. About our corporate culture: As an...

We are looking for talented Sales Representatives to join our fresh and dynamic team. FinPros is a group of regulated companies operating in various jurisdictions, offering brokerage services (stocks, CFDs, energy, metals etc.), serving clients around the globe. MAIN DUTIES AND RESPONSIBILITIES Promote the company’s financial products and services to potential clients Engage with prospective customers over the phone daily to create new opportunities Successfully present products by utilizing effective sales and persuasion skills and to concrete product knowledge Assist clients with account opening, onboarding procedures and deposit Actively following up on queries from clients and making sure they receive the very best of our service and support in a timely and accurate manner Achieve daily and monthly KPIs through contacting clients via phone and email Meet sales targets on a consistent basis as outlined by Sales Management Curry...

At FinPros, the most valuable asset we have is our people! We are looking for talented Sales Representatives to join our fresh and dynamic team. FinPros is a group of regulated companies operating in various jurisdictions, offering brokerage services (stocks, CFDs, energy, metals etc.), serving clients around the globe. MAIN DUTIES AND RESPONSIBILITIES Promote the company’s financial products and services to potential clients Engage with prospective customers over the phone daily to create new opportunities Successfully present products by utilizing effective sales and persuasion skills and to concrete product knowledge Assist clients with account opening, onboarding procedures and deposit Actively following up on queries from clients and making sure they receive the very best of our service and support in a timely and accurate manner Achieve daily and monthly KPIs through contacting clients via phone and...

Who we are? ISX Financial EU Plc is an authorised Electronic Money Institution licensed by the Central Bank of Cyprus. The company provides payments, issuance of electronic money, IBAN addressable stored value accounts and KYC identity verification services to eCommerce merchants, regulated sector businesses and consumers. ISX Financial EU Plc also operates a sophisticated & patented anti-money laundering and anti-fraud system that also provides transactional security to business and retail customers. It is real time and detects the AML issues currently in focus by regulators. ISX Financial EU Plc is part of the ISX Financial Group of companies. Our inhouse developed platforms allow us to deliver technology and financial services to our customers. The Group employs more than 125 staff located across our offices located in Australia, Cyprus, Lithuania, United Kingdom, Netherlands, USA, Israel, Malta.   The role:   We are looking for a Merchant...

About the position:  In this position you will be working as an English speaking customer service agent for one of our clients, who is a rapidly growing international company within e-finance. Your job will consist of helping customers both by phone and mail with questions regarding: invoices, billing requests, refunding and general support. The most important task however is to give the customer a great experience and leave them with a positive feeling. Just to be clear, you will not be doing any sales. For this position we offer you: Competitive fixed monthly salary Paid training Performance bonus Special discounts and offers with local restaurants, cafes, gyms and many more  As we want you to have the best conditions to thrive and succeed with us at Foundever we will also provide: Career development opportunities  Modern, newly renovated and centrally located office An international working environment Help with...

Our company offers customer service solutions, tailored to the unique needs of our clients. Customer service is not a department, it’s a passion, and that is why we take pride in our performance and love to help people from all over the world. We have 3 clients at the moment who are looking for their new members: Our ideal candidate should have the below traits: Is English native/fluent, Is a friendly and positive team player, Is service oriented and has great interpersonal skills Has strong communication and problem-solving skills Good computer skills What would my responsibilities be?  In this position, you will be working as an English-speaking customer service agent for one of our clients, who is a rapidly growing international company within e-finance. Your job will consist of helping customers both by phone and mail with questions regarding invoices, billing requests, refunding and general support. The most important task...

Passionate about the latest trends in Tech? What if you had a chance to be a part of the world's leading Hardware, Software, or SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds. Join our team as an L1 / L2 Technical Support Consultant at a cutting-edge platform that offers blazing-fast integration of a robust user infrastructure, ensuring that businesses can deliver exceptional user experiences while focusing on growth and innovation. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe. Excited? Let's see what it takes. What you will do: Always be up-to-date with the cutting-edge technology; Debug customer’s complex integrations and suggest solutions accordingly; Work with different frontend and backend frameworks; Analyze logs and narrow down issues; Promote...

Are you an experienced legal professional looking to make an impact in international law? Our legal department is growing and we are looking for a Legal Counsel to join our 2-people team. Under the supervision and guidance of our Head of Legal and Compliance, you will be handling the legal and compliance support of the company’s business activity. All you need is: Law degree from a reputable university; Exceptional writing and editing skills in English; Upper-Intermediate English or higher is a must (including legal drafting); 2+ years of professional experience as an in-house lawyer in the igaming industry ; Experience in igaming licensing, AML/KYC, GDPR and compliance regulations - is the Must; Strong analytical skills and attention to details; Ability to meet deadlines; Hard-working, well-organised and able to manage numerous tasks simultaneously under pressure. Your daily adventures will look like: Researching and analyzing legislation of...

We're a leading online marketing company and I'm glad to announce that I'm searching for a highly motivated Affiliate Manager to join our team, who will work in the Asia direction. You will manage and grow our Hindi affiliate partnerships, drive revenue growth, and optimize player retention. Responsibilities: Work with in Company's and agents; Searching for New Agents and connect them in the company; Build and cultivate strong relationships with these affiliates; Negotiate new contracts and affiliate deals; Meet revenue and growth targets and KPIs; Control affiliate sites to ensure that our brand is appropriately represented, especially by keeping an eye on reviews, trackers, and creatives; Manage daily conversations and give our accounts ongoing support and help; In order to improve optimisation while delivering departmental KPIs and overall Performance from the current portfolio, analyse campaign and account performance. Qualifications:...

The Group Operation Manager has primary responsibility of leading the day-to-day operations of the business in TMS and ensuring sustainable future by driving operational excellence, project cost efficiency, best practice levels of safety, high quality project delivery and a positive workplace culture. Duties & Responsibilities: Oversee the day-to-day operations and sales , drive operational rigor across proposal and project execution activities and have full enquiries, quotation and purchase order responsibility for the operations, purchasing and sales departments. Collaborate with organization leaders and cross functional peers to build operational metrics and processes, organisational strategies, resource planning processes, and workforce development plans intended to create a harmonized organization. Develop an annual operating plan that supports the long-term operations strategy Assess and analyze budgets and cost drivers to find ways to minimize...

CMTrading, an award-winning, FSCA regulated, and one of the oldest brokerages, is looking to hire talented Sales Agent to join its growing team in Limassol. Your primary responsibility will be to generate revenue by identifying/acquiring new customers for the company’s products or services. You will be part of a dynamic sales team focused on achieving sales targets, building customer relationships, and driving business growth. Your role will involve prospecting, qualifying leads, delivering sales presentations, negotiating contracts, and closing deals. Your success as a Sales Agent will be measured by your ability to meet or exceed sales quotas and contribute to the overall success of the Sale Department. JOB DESCRIPTION (Key Responsibilities): ·               Prospecting and Lead Generation...