€20,000 - €30,000 yearly
Additive Manufacturing Technologies Ltd
Remote (Paphos, Cyprus)
Overview We are looking for an experienced and highly motivated Customer Success Representative (CSR) to join our team. In this role, you will act as the key advocate for customers, ensuring they derive maximum value from our post-processing solutions. Your role will involve overseeing our CSM/CRM system, providing ongoing customer service, supporting operational projects, and strengthening relationships. You will work closely with the sales, application and engineering teams to ensure our customers are achieving their goals in using AMT PostPro for automated post-processing of 3D printed parts.
This role ensures our customers experience the full value of AMT PostPro and that support functions are effectively coordinated and executed. While 3D printing experience is a plus, proven customer service and coordination skills are a must.
Duties
Ongoing Customer Support
Act as the primary point of contact for customers, assisting with technical queries and...