HAPIC LTD
Limassol, Cyprus
About the Company
HAPIC LTD is licensed as an Electronic Money Institution (EMI) by the Central Bank of Cyprus.
Our team is creating global digital settlement services for small and medium-sized enterprises in the European Union.
We are actively developing a wide range of payment products to serve SME clients across Cyprus and the EU/EEA at the highest level. To support our current services and upcoming launch, we are expanding our team.
About the role:
We’re looking for a Relationship Manager who will build strong, trust-based relationships with our clients and ensure they have an excellent experience with our services.
This role combines elements of customer support, customer success, and operational management — ideal for someone who loves solving problems, improving processes, and helping clients to succeed.
What you’ll do:
Addressing customer issues over the phone, web chat and email
Helping customers during the onboarding...