ESET Cyprus
Nicosia, Cyprus
Job Scope
The Sales Administration Coordinator is accountable for processing purchase orders on a daily basis including the placement and tracking of orders, management of shipments and processing of customer accounts.
Main Duties and Responsibilities
Receive orders related to software and/or hardware through email or CRM and update customers accordingly.
Renewing support agreements with various vendors based on SLAs needed, using vendor specific application portals.
Being in close cooperation with sales and support departments.
Price, create an ERP account and input orders into the vendor’s system while updating CRM and ERP.
Reconcile Sales Numbers between our System and Vendor system.
Validate purchase orders that are uploaded in ERP.
Track shipments, update tracking file and handle any issues or discrepancies with related stakeholders;
Close business in coordination with the related sales employee and complete administrative functions in...