14 retention agent jobs

We are looking for an enthusiastic Retention Agents to join our office in Limassol. Languages: Spanish, Italian, French, English, Swedish, Dutch. Base Salary 2500 Euro plus high commissions. Relocation Package available depending on current living circumstances.   Job Description: Develop and manage ongoing private client relationships. Developing and generating trading clients from new leads. Providing professional guidance and best level of service to existing and new clients. Provide excellent and proactive client service including solutions according to the customer needs and with any platform/financial trading related queries at all times. Explaining the payment process mechanism. Updating clients with ongoing updates on the market. Ensuring customer satisfaction, professional communication. Assisting clients with deposits/withdrawals....

On behalf of our client, a rapidly expanding Marketing Firm with office in Paphos, We are seeking to recruit English-Speaking Retention Agents to join growing team. The company offering the best conditions in Paphos Responsibilities: Generating and developing trading volumes from new clients. Ensure the constant flow of business to the department. R equirements : Experience in English Retention in the Forex or related industry 1+ year Fluency in English (both written and oral) to a native or near-native level; any other languages will be considered an advantage. Excellent negotiation skills. Strong computer literacy. A person who is comfortable in communicating with people over the telephone; Benefits: An attractive remuneration package based on experience including an Attractive t commission scheme. Relocation package; Happy Fridays and more team activities...

CFD/FOREX regulated investment firm looking for a motivated and enthusiastic English/ Arabic/ Hindi Speaking retention agent to join our office based in Larnaca. Job Responsibilities: Promote the Company’s products and services over the phone Managing on-going clients relationships Conduct business development Provide training to clients on the use of the company’s trading platforms Keep up-to-date with the financial markets Requirements: Fluency in English/ Arabic/ Hindi Strong oral and written communication skills, as well as presentation skills Self-motivated, dynamic & innovative Excellent negotiation skills and ability to close deals Target oriented Benefits: Attractive (super high) basic salary post evaluation period Attractive commissions based on personal performance Not what you are looking for? Try these related job searches Senior Account Manager jobs Senior Account Manager...

Company Description Masari Payments Ltd a European money transfer company which specializes in person-to-person international money transfers and operates through a number of their own outlets as well as through an extensive agency network spread throughout Cyprus and worldwide to more than 150 destinations is looking to recruit a Junior Accountant Responsibilities (not exclusive): Calculation and documentation of Agents and Clients’ exchange rates in comparison with the industry competition and set the rates Daily overview of the Masari Shops’ Reconciliation Reports Daily deals and deposits issue of vouchers of cash expenses Dealing with the petty cash and bill expenses Preparation of reports of payment and transfers Monthly reconciliation Ensuring monthly payments of commission Data input entries and registration on CyCom Qualifications & Skills: Bachelor's degree in Accounting, Finance or a related...

About us: Cypin Ltd  is the leading supplier of air conditioning equipment in Cyprus. We are the exclusive agents of  Mitsubishi Heavy Industries  air conditioning products, and have an established 36-year track record of success in the Cyprus market. We operate offices in Nicosia and Limassol and maintain a strong support, sales distribution and dealer network throughout Cyprus, on HVAC equipment, VRF systems and Heat Pumps. We pride ourselves on the technical prowess of our people and the quality of our products and we are considered the best in the sector in terms of technical knowhow and after-sales support. We are looking to recruit a confident, dynamic and self-motivated individual to join our team of Sales Engineers. Role: Sales Engineer Nicosia Key Responsibilities: 1.     Responsible for the sales process from end-to-end 2.     Ensures customer satisfaction and supports...

Are you an experienced legal professional looking to make an impact in international law? Our legal department is growing and we are looking for a Legal Counsel to join our 2-people team. Under the supervision and guidance of our Head of Legal and Compliance, you will be handling the legal and compliance support of the company’s business activity. All you need is: Law degree from a reputable university; Exceptional writing and editing skills in English; Upper-Intermediate English or higher is a must (including legal drafting); 1+ year of professional experience as an in-house lawyer in the IT, FinTech, or igaming industry; Experience in igaming licensing, AML/KYC, GDPR and compliance regulations; Strong analytical skills and attention to details; Ability to meet deadlines; Hard-working, well-organised and able to manage numerous tasks simultaneously under pressure. Your daily adventures will look like: Researching and analysing legislation of...

We are looking to recruit an Arab-speaking Quality Control Officer to join our team in Nicosia. Responsibilities: Determine the agents quality standards by listening and studying inbound and outbound calls of Customer On-onboarding Officers and Relationship Officers; Ensure the call satisfy the Company’s policies and standards; Prepare the reports of all monitored calls and provide feedback in writing in English to the Head of Compliance; Ensure proper level of customer service and quality is maintained by the employees while contacting clients; Monitor quality of services provided by the company and various departments; Liaise with Compliance Department to ensure adherence to regulatory requirements and standards and monitor adherence to rules, regulations and procedures; Assist in other compliance related tasks if necessary. QC reports Prepare the Quality Control related reports from time to time, if and when requested by the Company....

If you’ve been searching for an opportunity that will put you on the fast track to career success, you’ve just found it. Wise World Analytics Ltd currently has an exciting, full-time career opportunity for Customer Quality Assurance Agents (Swedish and/or German), at our headquarters in Limassol. Main Role: Monitor the effectiveness and quality of the live outgoing calls on a daily basis; Ensuring that the call quality is based on the company’s standards and regulatory requirements; Determine weaknesses in performance and prepare reports; Track and identify key issues and report them with feedback to the department manager; Prepare call monitoring Reports; Any other ad-hoc requested translations.   Candidate Profile: Native in Swedish and/or German language(s); Business fluency in English language; Proven experience in the FX Industry; Demonstrated work experience in a call monitoring/Compliance role or...

Parklane, a Luxury Collection Resort & Spa, member of Marriott International, is looking for an enthusiastic, hard-working, and ambitious professional Front Office Agent About Parklane Parklane is the only internationally branded luxury beach resort in Cyprus, featuring 222 rooms, 34 suites and 18 villas, the award-winning Kalloni Spa and international branded restaurants such as Nammos Limassol and LPM Restaurant & Bar. The company owns the Park Tower, a completed 20-apartment luxury residential tower integrated within the resort’s premises. Parklane is part of MHV Mediterranean Hospitality Venture, a leading hospitality and real estate group with a portfolio consisting of luxury hotels & resorts and state-of-the-art developments both in Cyprus and abroad. Position Overview The Front Desk Agent serves as the Brand and Resort Ambassador during every interaction with the guests. Represents the heart and soul of luxury service and works with...

Company Description Radisson Blu Hotel, Larnaca is an upper-upscale hotel that is strategically located in Larnaca's city center facing the sea port with easy access to both modern and ancient culture, as well as the thriving port industry. Our hotel features 54 standard and superior guest rooms, and 52 business rooms and suites. The hotel provides modern amenities that include; high-speed internet access, in-room movies, a mini-bar, and some exciting features such as an on-site restaurant, a bar, a modern fitness room, an outdoor pool, and a luxurious spa with 4 treatment rooms spanning 370 square meters of event facilities providing the perfect venue for meetings in Larnaca. Role Description This is a full-time, on-site role for a Guest Service Agent (receptionist) at Radisson Blu Hotel, Larnaca, which is located in Larnaca. As a Guest Service Agent, you will be responsible for ensuring that guests have an excellent stay by welcoming and registering guests upon...

The brokerage department requires a Head of the Back office with experience in working with OTC instruments in depositories. Key responsibilities: - Reconciliation reports (trades, depo and cash accounts). - Corporate action processing. - Preparation and sending of client statements. - Tight communication with a middle and front office providing real-time information (securities and cash balances). - Settlement (instructing, monitoring, communication with settlement agents, solution of all related issues). - Cooperation with counterparties on related queries. - Tight communication with other departments in terms of current activity maintenance. - Improving existing processes - Handling, set-up and static maintenance of all data (trades, clients, counterparties, trade instruments and etc) in the system of internal accounting Requirements: - Excellent verbal and written communication skills in English - Attention to details and commitment to...

Career opportunity to join MSC SHIPMANAGEMENT LIMITED , one of the world’s leading shipmanagement companies. Due to our continuous growth and expansion, we are currently looking for a Marine Accountant to join our Accounts department. Role Overview: In this role you will use your professional skills and knowledge to support and assist our Accounting Team and contribute in achieving Department’s objectives in line with the internal standards and external requirements. You will be responsible for handling Crew payrolls, processing, verification and reconciling the End of month accounts to the ledger in a timely and efficient manner. You will demonstrate your competency for effective organization and communication skills, for giving attention to detail and your strong computer skills. Responsibilities: Briefing masters Checking the opening balances of all Accounts (Payroll, Provision, Slop-chest e.t.c) . Checking wages as per...

Employees are the most valuable asset at Cap St Georges Hotel & Resort and our aim is to develop team members skills and help them to reach their potential. We are always on the outlook to identify, recruit and maintain the people with the greatest smile and passion to provide exceptional guest services, which characterizes the whole company. Cap St Georges Hotel & Resort is seeking to recruit a Reservations Officer Responsibilities: Process booking requests and enquiries on a daily basis through all channels (telephone, emails etc.) within time limits set for the team. Ensuring that accurate information is entered into the PMS’s (Property Management System) for bookings. Manage all enquiries in accordance with Company’s standards and procedures, handling in a professional and efficient manner. Exceed our guest’s expectations when booking by understanding and exhibiting knowledge of our facilities and the local area. Aim to maximize...

Cypin Ltd  is the leading supplier of air conditioning equipment in Cyprus. We are the exclusive agents of  Mitsubishi Heavy Industries  (MHI) air conditioning products, and have an established 36-year track record of success in the Cyprus market. We operate offices in Nicosia and Limassol in Cyprus and maintain a strong support, sales distribution and dealer network throughout Cyprus, on HVAC equipment, VRF systems and Heat Pumps. We pride ourselves on the technical prowess of our people and the quality of our products and we are considered the best in the sector in terms of technical knowhow and after-sales support. We are looking to recruit a confident, dynamic and self-motivated individual to join our team of Sales Engineers. Role: Junior Sales Engineer Nicosia Key Responsibilities: 1.    Responsible for the sales process from end-to-end 2.    Ensures customer satisfaction and supports building...