AD Compliance Services
Limassol, Cyprus
If you’ve been searching for an opportunity that will put you on the fast track to career success, you’ve just found it. A.D. Compliance Services currently has an exciting, full-time on-site career opportunity for a Junior Complaints Administrator at our headquarters in Limassol.
As a Junior Complaints Administrator, you will ensure the highest possible standard of service to be provided to clients and measure client satisfaction.
Main Role:
Liaising with customers via email and in writing to obtain all complaint details for new, ongoing and open complaints as per the instructions of the Head of Complaints;
Ensuring accurate, high quality and personalized responses are issued to customers within the set time frames;
Liaising with other departments within the complaint as required to ensure accurate responses are provided;
Ensuring that the record-keeping system is kept updated with details of the Customer's correspondence, actions taken and...