Bernhard Schulte Shipmanagement (Cyprus) Ltd
Limassol, Cyprus
Job Objective: Develops and upon approval executes the catering supply schedule to the ships assigned and coordinates with all relevant parties for the timely and cost efficient satisfaction of client needs and meet of contractual agreements. Key Accountabilities:
Develops the catering plans for all vessels assigned according to contracts provided and monitors their accurate and timely execution, for the satisfaction of client needs and protection of company’s brand name.
Liaises with ships’ Masters to identify catering needs and resolve any potential relevant implication or complaint, thus enabling the satisfaction of their needs and improvement of client services according to processes, procedures and quality standards
Keeps record of all client complaints and proposes modifications to relevant processes and procedures, in order to improve the efficiency and effectiveness of catering services.
Provides guidance to all parties for the...