La Mer Homes
Famagusta, Cyprus
La Mer Homes is currently seeking to recruit an enthusiastic Customer Service Officer.
Our organizational culture is embedded in our work ethic, our integrity, transparency and values for our team, customers, and the environment.
Daily tasks and responsibilities:
Communication with customers and associates
To answer guests’ enquiries by phone, through web chat or any other platforms the company uses for communication with guests and ensure a prompt response is given from the department within 24 hours of initial contact;
To provide accurate information and professional recommendations
Ensure each confirmed booking completes the Company’s procedures; the necessary system input information per booking, provides the necessary customers details; input in the Company’s software the proof of all payments.
Ensure each confirmed booking is offered the Company’s extra services and if necessary, with the Customer Service Department provide...