7 guest relations officer jobs

Mediterranean, 4-star Hotel, in Limassol Cyprus is seeking to recruit a General Manager. At Mediterranean we consider our people as the most valuable asset, which is why we only hire professionals who are passionate, enthusiastic and willing to grow. We foster a team culture which thrives on challenges and always aims to provide our guests excellence in service, in an environment of tranquillity, well-being and hospitality at its best, where our people feel proud to belong. We offer opportunities for future advancement and skill development through continuous training programmes, while at the same time encouraging initiatives and rewarding results. JOB PURPOSE: The General Manager leads the overall hotel strategy, securing the vision and core values of the company. Will ensure that all hotel day-to-day operations run smoothly, and in the most efficient and effective manner, delivering the highest possible quality and standards of service to all guests,...

Job Summary: The Reservations Manager is responsible for managing the daily operations of the reservations team, ensuring the accurate recording and processing of all reservations, and maximising revenue through booking or upselling, cross selling processes. This role involves managing a team and conducting audits to uphold departmental standards. Reservations Manager will manage schedules, training plans, maintaining tee & room availability and resolving escalated issues. The manager will actively liaise with guests, contracted partners and resort operations teams to ensure seamless operations and exceptional guest service. Key Duties/Responsibilities: Lead and support the reservations team, ensuring established procedures are adhered to and high standards of customer service. Create, manage, and adjust work schedules to ensure adequate coverage for departmental operating days/ times Facilitate regular team meetings to share updates, address challenges,...

Job Summary The Reservations Manager is responsible for managing the daily operations of the reservations team, ensuring the accurate recording and processing of all reservations, and maximizing revenue through booking or up selling, cross selling processes. This role involves managing a team and conducting audits to uphold departmental standards. Reservations Manager will manage schedules, training plans, maintaining tee & room availability and resolving escalated issues. The manager will actively liaise with guests, contracted partners and resort operations teams to ensure seamless operations and exceptional guest service. Key Duties/Responsibilities: ⁃Lead and support the reservations team, ensuring established procedures are adhered to and high standards of customer service. ⁃Create, manage, and adjust work schedules to ensure adequate coverage for departmental operating days/ times ⁃Facilitate regular team meetings to share updates, address...

About Cap St. Georges Cap St. Georges Hotel & Resort is a prestigious 5-star luxury destination, offering world-class hospitality, fine dining, and breathtaking views of the Mediterranean. We are seeking a Restaurant Supervisor to oversee the daily operations of our dining outlets and ensure an exceptional guest experience. Role Summary The Restaurant Supervisor will be responsible for the smooth operation of our restaurant, leading the service team to maintain the highest standards of hospitality and service. The ideal candidate should have experience in luxury dining environments, strong leadership skills, and a passion for delivering outstanding guest experiences. Key Responsibilities Supervise daily restaurant operations, ensuring seamless service and guest satisfaction Lead and train the service team to maintain exceptional hospitality standards Monitor food and beverage quality, presentation, and hygiene compliance Assist in managing...

The Marketing and Communications Executive will play a vital role in executing Resort-level communications. This role will focus on driving consumer awareness, increasing market share, and supporting brand-building efforts. A key aspect of this role will involve promoting the Resort’s Food and Beverage offerings to guests, permanent residents, and local clients, while supporting the owners' vision of transforming the Resort into a year-round, multi-cultural Events Venue, catering to diverse customer segments. Core Work Activities: Resort Marketing and Advertising  Supports in building and executing the annual marketing plan to budget, in consultation with Resort GM, and Resort Element Managers, and revenue-driven campaigns. Collaborates with Wavemaker Hospitality (WHM) Marketing Department and advertising agencies to execute tactical campaigns aligned with overall Resort promotions for digital and tactical marketing. Maintains frequent, active...

The Landmark Nicosia, Autograph Collection, is looking for an enthusiastic, hard-working, and ambitious professional Front Office Manager. About The Landmark Nicosia The iconic hotel, a place to see and be seen throughout the decades, is currently undergoing a remarkable transformation to reopen as The Landmark Nicosia, Autograph Collection – the first establishment in Cyprus to join the distinctive Autograph Collection Hotels, renowned for their vision, unique design, and boutique hospitality. Promising a rich tapestry of luxury and authenticity, it is set to unveil a suite of exquisite offerings that evoke a profound sense of place, from sophisticated accommodations and signature restaurants to lifestyle pools and upscale retail outlets. With meticulous attention to detail, each facet has been thoughtfully curated to foster holistic well-being and craft an unparalleled experience, leaving a vivid and enduring imprint on our guests. Position Overview Responsible...

We are seeking a highly skilled and creative Executive Chef to lead our culinary team and deliver exceptional dining experiences. Our hotel operates under a premium all-inclusive concept, offering guests a diverse dining experience across six restaurants, including four a la carte restaurants. The ideal candidate will be responsible for menu development, kitchen operations, and maintaining high standards of food quality and presentation. If you have a passion for fine dining, leadership skills, and a drive for innovation, we would love to hear from you. Key Responsibilities Culinary Leadership & Menu Development Design and develop innovative, seasonal menus that reflect guest preferences and culinary trends. Ensure consistency in food quality, taste, and presentation across all dining outlets. Oversee recipe development and portion control to maintain cost efficiency and high standards. Kitchen Management & Operations...