Panamari Holding
Paphos, Cyprus
This is a cross-functional role and interfaces with sales, business care, user experience, accounting. We are looking for someone technical, detail-oriented, bright, and energetic who can effectively communicate with clients and provide excellent service. You will be the main client point of contact for our global clients post-implementation through ongoing project management with clients. The position is located in Paphos, Cyprus.
What your job will look like
Manage a portfolio of global clients from onboarding to ongoing, building excellent client relationships, developing revenue growth
Become a product expert, advising clients in product best practices and optimal technical solutions, tailoring our product suite to each use case
Perform 1st level support and triage of client technical issues and create detailed tickets outlining reported problems
Deeply understand client business goals and KPIs
Become a trusted advisor, providing business insights,...