58 customer support team lead jobs in Limassol

At WeDoSupport, we're on an exciting journey of growth and expansion into new markets. As we continue to thrive, we're seeking a passionate and experienced Customer Support Team Lead to spearhead our efforts in delivering exceptional service to our valued customers. If you're ready to take on a leadership role in a dynamic and collaborative environment, this opportunity is for you! ? Office Hours: Monday to Friday (9-18) with one shift (14-23) per week to support agents during peak periods. ✅ Main Responsibilities: Provide leadership to a team of 20+ employees, fostering a positive and collaborative environment. Conduct training and development sessions for team members. Handle escalated complaints effectively. Monitor team performance and provide constructive feedback for improvement. Ensure smooth operation of customer support workflows, including ticket management, live chat, email responses, and phone support. Maintain quality assurance...

We are a cutting-edge SaaS company specializing in advertising solutions for high-risk businesses (Crypto, iGaming, Nutra, etc.). We are seeking a dynamic, results-driven Sales and Marketing Manager to build, lead, and manage a high-performing team from the ground up. If you're an experienced leader with a passion for driving growth, this is your chance to make a significant impact. What You'll Do: Team Leadership: Build, manage, and develop a team of sales and marketing professionals, setting clear goals, expectations, and KPIs. Sales Strategy: Develop and execute effective sales strategies, driving revenue growth and customer acquisition across high-risk industries. Marketing Leadership: Create and implement scalable marketing strategies, leveraging digital channels, communities, and forums to generate leads and enhance brand awareness. Cross-functional Collaboration: Work closely with product, technology, customer operations, and executive teams to ensure...

payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts. This role is about: As a Client Success Manager, you will be acting as a main point of contact for merchants ensuring the highest level of service during the onboarding process. You will be working closely with our AML and Risk departments to ensure merchants are onboarded in accordance with our company standards. You will: Client Onboarding: Lead the process of onboarding new clients onto the client portal, ensuring a smooth and efficient transition. This involves gathering necessary documentation, verifying client information, and...

Palta is a multi-product tech platform developing several mobile apps focused on health and well-being with a combined audience of more than 60 million monthly active users. Our portfolio includes such successful companies as Flo (global leader in female health), Simple (a nutrition and wellness app with over 15m downloads), Zing (personal fitness trainer), and more. The rapid portfolio growth was fueled by the recently raised $100 million Series B round led by VNV Global, and the group's revenue is currently sustainably growing 50% YoY. Simple is a successful mobile product that has a user base of over 15 million people and has over 100% year-over-year revenue growth. It helps people improve their nutritional habits through personalized programs, meal tracking, and health insights, which allows them to lead healthier and happier lives.Now, we are taking the next big step and working on a new revolutionary AI product that helps each person improve their health in a fun and...

About Cryptology At Cryptology, we’re not just another trading platform. We’re a forward-thinking, full-featured next-gen asset trading platform that empowers users to buy, sell, exchange, and invest in cryptocurrency with ease and confidence. What makes us stand out? Trust and reliability. In a constantly evolving world, we prioritize safety, transparency, and efficiency. With a rapidly growing user base, we’re on the lookout for a passionate Crypto Social Media Manager to  amplify our brand across the digital landscape. Are you ready to shape the future of cryptocurrency with us? Your Mission: As our Crypto Social Media Manager, you’ll be the driving force behind Cryptology’s online presence, building dynamic, engaging social media campaigns that grow our community, drive engagement, and spread the word about our cutting-edge platform. What You’ll Do: Create compelling social media strategies that increase brand...

IREV is a revolutionary performance marketing company for escalating partnerships and performance. At IREV, we are passionate about building software that solves business problems. We partner with Advertisers, Publishers, and Networks to transform the way they interact, use technology and work with data. Our software is used to increase productivity, optimize processes, and see results in ROI instantly. We are seeking a dynamic and results-driven Account Executive (Business Development Manager) to join our sales team. As an Account Executive, you will play a critical role in driving the growth of our business by identifying and engaging with potential clients, nurturing leads, and converting them into loyal customers. Your primary focus will be on lead generation and working with both cold and hot leads to achieve sales targets. Additionally, you will nurture and expand relationships with existing customers, provide regular reporting, and support sales efforts by traveling to...

We are Semrush, a global IT company developing our own product – a platform for digital marketers. New stars are born here, so don’t miss your chance. This is our role Frontend Developer for those who want to turn ideas into reality using code, algorithms, and maybe a bit of magic Tasks in the role Lead, mentor, and support team members and balance team workload. Developing new functionality. Participating in team research, technical events, and cross-team projects. Sharing your expertise to deliver the best experiences for our clients. Being proactive and productive. Diving into the essence of a problem as much as needed to solve it correctly. Who we are looking for Strong knowledge of React and understanding of how it works. Experience with mentoring, performance evaluation, interviews, team management. Knowledge of CSS and willingness to fully layout a page, if necessary. Experience with unit testing. Knowledge of...

payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts. About the Role: We are seeking a dynamic and self-motivated Inbound Sales Manager to join our diverse and energetic sales team. This is a fantastic opportunity to drive business growth by identifying prospects, converting inbound leads to expand our market share. The ideal candidate will have high energy, a passion for networking, and excel in a fast-paced, hands-on environment. You will: Demonstrate a thorough understanding of payabl.'s payment products and services, and effectively communicate these to prospective merchants Manage incoming...

We are looking for a talented and passionate Store Manager for our new JD Sports Store in Limassol (My Mall) ! Store Managers are accountable for every aspect of the retail store operations, ensuring that all areas of the store are engaged, performing, and delivering world-class guest experience. This role is responsible for the talent acquisition, ongoing people development and growth within their community. Responsibilities: CUSTOMER Maintain an exceptional service experience in store, ensuring high level customers' satisfaction Deal with inquiries and complaints and resolving clients issues / requests Foster a Client centric mindset by developing and maintaining solid Client relationships Implement, in partnership with other company functions, clienteling initiatives and events and securing Client loyalty TEAM Train, mentor, motivate, offer constructive feedback to the team and encourage progression within the company Hold regular...

Collect - Group Holdings CY Ltd is a leading Fintech Company that is dedicated to revolutionizing the way businesses manage their relationships with customers. With a passion for innovation and commitment to excellence, we specialize in developing cutting-edge Fintech and Blockchain platforms. Social Media Manager will lead the charge in developing and executing social media strategies that position our brand as a leader in the fintech space. You’ll focus on creating compelling video content for TikTok and other platforms, helping us connect with a broader audience and demystify complex financial concepts in a relatable way. Job Description: Design and implement social media campaigns that increase brand awareness and engagement, particularly on TikTok, Instagram, and YouTube. Create and edit high-quality, engaging video content that simplifies financial concepts, highlights our products, and resonates with our target audience. Monitor trends in both social...

Welcome to Welltech – a global IT powerhouse specializing in cutting-edge Health & Fitness mobile applications. With an impressive 200M+ installs and a suite of 6 revolutionary apps, we are positively transforming the lives of millions, nurturing healthier lifestyles and overall well-being. With a solid six-year presence in the international market, Welltech boasts a dynamic team of over 600 passionate professionals across the globe. From intuitive nutrition trackers to innovative fitness solutions, we empower individuals to embark on a transformative journey toward optimal health and happiness. We are looking for a highly motivated Product Manager to lead two core areas: first, driving the development of automated customer service solutions to boost team productivity without sacrificing customer satisfaction. Second, you will ensure a seamless cross-platform experience for our web-based products, while identifying growth opportunities. Your role will actively shape...

Today’s world is crime-riddled. Criminals are everywhere, invisible, virtual and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough… Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too. We are defined by our dedication to doing good and this translates to business success, meaningful work friendships, a can-do attitude, and deep curiosity. As Operations Planner at Cognyte, you will be responsible for ensuring the efficient flow of material throughout our supply chain. This includes demand, supply & production planning, inventory management, and coordinating with suppliers to optimize costs and meet customer demands. You will play a critical role in maintaining our supply chain's reliability and responsiveness. As a Cognyter you will: Plan Turnkey manufacturing and procurement processes to ensure that the resources required to make products...

In one sentence You’ll have a key role in the O2C (order to cash) cycle while leading and mentoring a team within the global Billing department of Amdocs. What will your job look like? You will be leading a team of finance operations professionals. You will oversee and ensure timely creation of sales invoices and customer collection for different regions and line of businesses. You will support & complete month end book closure activities. You will be involved and participate in various projects, such as mergers and acquisitions. You will conduct regular one to one meeting with team member's providing them feedback on goals and development plan. You will be responsible for keeping the team motivation high and support them in challenging times &provide process support. You will support preparation of weekly, monthly & other management information reports. You will provide training and...

Why Join Supernova We are a leading consulting, technology and outsourcing services firm serving clients in more than 30 countries .  We create and deliver business and technology solutions that fit our clients’ needs and drive the results they want.   We combine unparalleled industry experience with leading technology offering and together with our clients we’ve built a firm to help our clients accelerate business performance and growth. At Supernova each person brings their unique talents to work as a team and make a difference. Our technology solutions change the way the world works, lives but our edge comes from our people. Our greatest investment is our people. We invest in talented, unique passionate people with vision and energy to achieve great. www.supernova-consulting.com Our team is growing and we are now recruiting for a  Customer Success Manager  to join our dynamic team. As a Customer Success Manager, you will have a...

Palta is a multi-product tech platform developing several mobile apps focused on health and well-being with a combined audience of more than 60 million monthly active users. Our portfolio includes such successful companies as Flo (global leader in female health), Simple (a nutrition and wellness app with over 15m downloads), Zing (personal fitness trainer), and more. The rapid portfolio growth was fueled by the recently raised $100 million Series B round led by VNV Global, and the group's revenue is currently sustainably growing 50% YoY. Simple is a successful mobile product that has a user base of over 15 million people and has over 100% year-over-year revenue growth. It helps people improve their nutritional habits through personalized programs, meal tracking, and health insights, which allows them to lead healthier and happier lives.Now, we are taking the next big step and working on a new revolutionary AI product that helps each person improve their health in a fun and...

What you'll do and how you'll make an impact: Learning is the only human superpower. It's a gateway through which knowledge becomes a virtue, a value, a product, a skill, a prerequisite, a motive, and a competitive advantage. LearnWorlds' vision is to enable individuals, businesses, and communities to leverage the power of learning, improving lives and cultivating a brighter, more resilient future for everyone. Our mission is to stand out as the ultimate adaptable e-learning solution, tailored to meet the diverse, advanced and intricate business models of contemporary organizations. We are committed to delivering unmatched flexibility in our offerings, ensuring that businesses, individuals, and communities can effortlessly embrace knowledge empowerment as a cornerstone of their growth and success. The cloud-based e-learning platform offers tailor-made solutions, from creating whole e-learning websites to author online courses as well as providing the right tools to sell...

Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence In this role, you will drive the strategic vision, development, and execution of our B2B SaaS Marketplace platform. You will lead innovation and excellence while collaborating with cross-functional teams to deliver high-quality products that meet market demands and enhance customer satisfaction. What will your job look like?...