58 customer support specialist jobs

FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Customer Support Specialist in Cyprus office - a certified Great Place to Work ®. Responsibilities: Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat Educating clients on how to use the Company's website and trading platforms Communicating with clients regarding the company's products and services via telephone, email and live chat Assisting other departments Candidate Profile: Computer literacy with excellent working knowledge of Microsoft Office applications Knowledge and experience in FX will be considered advantageous A team player with excellent communication skills Fluency in Spanish/Portuguese and English is...

Position Overview: We are seeking a Customer Support Specialist to join our team. As a Customer Support Specialist, your primary role will be to troubleshoot technical issues, assist clients in effectively using the products, and ensure their satisfaction through online support. You will provide expert guidance, resolve technical challenges, and build strong client relationships to drive positive outcomes. Responsibilities: • Technical Troubleshooting: Address and resolve clients' technical inquiries and issues promptly, ensuring they receive effective solutions and timely assistance. • Product Expertise: Develop an in-depth understanding of the products, serving as a go-to technical resource for clients seeking guidance on optimal product usage. • Problem-Solving: Collaborate with cross-functional teams to tackle complex technical challenges and facilitate effective solutions. • Client Feedback: Collect and relay client feedback regarding their technical experiences,...

BridgerPay is the first-ever payment operations platform designed to automate every payment flow through a modular, Lego-like interface. Our codeless, agnostic, and unified software enables any business to scale payments, uncover real-time insights, and drive revenue,  without writing a single line of code. Operating across 4 continents and supporting 30+ currencies, BridgerPay is building the backbone of global online payments. About the Role Join our exceptional Support Specialist Team and play a pivotal role in delivering top-tier customer satisfaction through exceptional technical and non-technical support. This position demands a customer-centric mindset, robust problem-solving abilities, and effective communication within our dynamic and evolving environment. Main Duties & Responsibilities Respond to customer queries in a timely and accurate way via email or chat. Identify customer needs and help customers use specific features. Analyze and...

Antelope's suite of products streamlines all the operations and reporting of your business, making complicated and time-consuming operations a thing of the past. With Antelope’s CRM, Tracking and VOIP combined into one smart interface, giving you instant access to all the information you need to maximize your ROI. We are looking for a talented and ambitious individual to join our T1 Technical Customer Support team and be the first point of contact for the customer’s queries and technical issues. Requirements: High level of proficiency in the English language is a must 1+ years’ experience in customer support with online B2B companies Strong communication skills Excellent computer skills Excellent attention to detail; accurate and efficient with data entry Devoted to providing excellent customer care Ability and eagerness to learn new systems, tools and processes Customer Support soft skills Prior experience working at a help...

Role Overview EVEST is seeking a Customer Support Specialist (Arabic Speaker) to join its team in Nicosia. The successful candidate will serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and chat. This role is essential in ensuring a high-quality customer experience by addressing inquiries, resolving issues and guiding users through various features and services. Key Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Update our internal databases with information about technical issues and useful discussions with customers Follow up with customers to ensure their technical issues are resolved Processing and channeling issues to the relevant departments Requirements / Qualifications Fluency in Arabic and English language both oral communication and written is a must, other...

About the Role We are seeking a dedicated Onsite User Support Specialist to deliver exceptional technical assistance directly at our customer's location. This role involves providing day-to-day user support, troubleshooting hardware and software issues, and ensuring seamless operation of IT systems in a dynamic environment. The ideal candidate will demonstrate strong problem-solving skills, effective communication, and a customer-focused approach while resolving technical challenges. Responsibilities include responding promptly to user requests, coordinating with remote support teams when necessary, and maintaining accurate records of support activities. IT Support Engineer Responsibilities: Deliver onsite technical support to end users at the customer’s location, addressing hardware, software, and network issues as needed. Diagnose and resolve issues related to desktops, laptops, printers, and other IT equipment to minimize operational downtime....

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about cybersecurity and looking for an exciting role where you can make a difference? If so, we have an opportunity for you! As a Security Specialist at Kyndryl, you will play a crucial role in enabling and securing our customer organizations, cultures, and ecosystems. Your responsibilities will be varied and dynamic, spanning asset classification models, risk assessment reports, information security policies, security solution scenarios, implementation plans, organization models, procedures, security services, security effectiveness evaluation reports, and security awareness workshops. You will be...

Epic is one of the largest telecommunications companies in Cyprus and a member of a dynamic European family of telecommunications companies. With ability, innovation and agility at our core, we are offering a state-of-the-art network recognized by multiple awards in Cyprus. At Epic we take care of our people and we enhance a people centric and learning culture for your professional growth. We are always looking for ambitious employees to be a part of our award-winning organisation! Our team is growing so join us to take your career to the next level and become a part of our team of more than 350 professionals. The role: We’re looking for a Strategic Products Specialist — a dynamic, analytical, and forward-thinking professional who can turn ideas into impactful business solutions. In this role, you’ll help shape the company’s product strategy, lead the design and delivery of new solutions, and drive operational transformation across...

We are looking for talented IT Support Specialist in Nicosia Offices to join the team of eBOS Technologies, a fast-growing SME with 21 years of presence, headquartered in Nicosia, Cyprus. eBOS is one of the most innovative and leading software companies in Cyprus and in Europe, heavily investing in R&D and delivering best-of-breed innovative software solutions to enterprises worldwide. eBOS is currently ranked as the top enterprise performer in Cyprus during the past 16 years with a participation in 65+ prestigious EU funded R&D projects and currently amongst the top ten SME performers in Europe in the Horizon Europe programme.  The role   We are seeking a detail-oriented and proactive IT Support Specialist to join our dynamic team and ensure the seamless operation of our IT infrastructure. The successful candidate will play a vital role in maintaining, securing, and optimizing both in-house and customer IT systems, providing essential support that enables...

At GoodArt Solutions , we support fast-moving businesses in the iGaming space with top-tier services in Customer Support, Risk Management, and Financial Operations. Now, we’re expanding our marketing team and looking for a Marketing Specialist who’s ready to bring bold ideas, smart strategies, and real results to the table. If you’re a data-driven, campaign-savvy marketer with hands-on iGaming experience — this is your chance to shine. Key Responsibilities Assist in shaping our overall marketing plan and budget by contributing ideas, data, and insights. Plan, launch, and optimize multi-channel campaigns across digital, social, email, affiliate, and influencer platforms. Develop campaign strategies (independently or with agencies/partners) aligned with brand goals and regulatory standards. Coordinate with external agencies, affiliates, and content creators — managing briefs, timelines, and campaign outcomes. Support the...

Who We Are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! As a Client Services Specialist, you will play a pivotal role in delivering exceptional customer service and ensuring client satisfaction. You will serve as a key point of contact for our valued clients, providing them with expert guidance, resolving issues, and building strong relationships. Your EDGE Assignment/You Will Be the primary point of contact for clients, delivering personalized support and addressing their inquiries, concerns, and requests in...

The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global, and results-focused. You'll find our 550+ team currently across 11 locations and 9 time zones. The Role The CRM Specialist is pivotal in crafting data-driven, hyper-personalized lifecycle communications that enhance customer acquisition, boost conversion, and promote retention and reactivation. This position is perfect for a CRM specialist who combines technological expertise with analytical skills, demonstrating a strong focus on execution and a genuine enthusiasm for enhancing customer journeys to maximize lifetime...

Are you passionate about healthcare innovation? Elincou Diagnostics Ltd is seeking a Marketing & Application Specialist to help us expand our portfolio of diagnostic solutions and support our clients in both research and clinical settings. What You’ll Do: Research and identify new products that meet the needs of researchers, scientists, and public tenders. Support product presentations, workshops, and training sessions. Provide scientific and technical application support to clients. Monitor market trends and customer feedback to guide product selection and positioning. Collaborate with internal teams to ensure alignment with customer needs. What You Bring: Degree in Life Sciences, Biomedical Engineering, Chemistry, or related field. Experience in diagnostics or healthcare is a plus. Strong analytical and communication skills. Fluent in English and Greek. Proactive and collaborative mindset. What We Offer:...

Epic is one of the largest telecommunications companies in Cyprus and a member of a dynamic European family of telecommunications companies. With ability, innovation and agility at our core, we are offering a state-of-the-art network recognized by multiple awards in Cyprus. At Epic we take care of our people and we enhance a people centric and learning culture for your professional growth. We are always looking for ambitious employees to be a part of our award-winning organisation! Our team is growing so join us to take your career to the next level and become a part of our team of more than 350 professionals. The role: We are looking for a dynamic, energetic, and forward-thinking Marketing Product Specialist to join our team and play an important role in shaping the future of our mobile, VAS, and online products. In this role, you’ll dive deep into understanding customer needs, support impactful marketing initiatives, and help steer product development and...

Company Description LORDOS UNITED Public Ltd is a well-established group of companies in Cyprus, with over half a century of history. The company specializes in the production of plastics, distribution of hygiene products, food products, and real estate property developments in Cyprus and abroad. Role Description This is a full-time on-site role for a Junior IT Specialist, located in Limassol, Cyprus. The Junior IT Specialist will be responsible for network administration, IT troubleshooting, and ensuring network security. The role involves providing customer service support to staff and users for resolving IT-related issues. Main Responsibilities: Supports the daily operation of the organization’s information system, assisting in maintenance and resolution of basic technical issues under the guidance of the MIS Manager. Participates in the collection and organization of data for the creation of reports and information tools, supporting...

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Ship Management is seeking a skilled and proactive Marine HR Specialist - Crewing to lead HR operations for a designated fleet of vessels. This role is central to ensuring vessels are manned with qualified, certified, and medically fit seafarers, while maintaining full compliance with flag state and company standards. Key Responsibilities Manage crew planning, placement, and database accuracy Oversee budget approvals and cost control for assigned vessels Ensure regulatory and internal compliance across the fleet Liaise with clients, vessel teams, personnel agents, and authorities Support audits, vessel visits, and emergency response efforts Monitor agent performance and contribute to welfare initiatives Drive HR process improvements and support KPI development What You’ll Bring...

Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now ! Tickmill is looking to hire a Accounts Payable Specialist to join our Accounting team . About Tickmill. Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options).The Tickmill Group was established in 2014, and employs over 290 individuals through its offices in London, Cyprus, Estonia, South Africa and several other regional offices globally. Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what makes it possible to rank among...

paytech is a dynamic fintech company dedicated to pushing the boundaries of innovation in the industry. We’re currently seeking an experienced and proactive Level 2 Technical Support Specialist to join our growing team in Limassol, Cyprus. As a Level 2 Tech Support Specialist, you will handle advanced technical issues escalated from Level 1 Support, perform in-depth troubleshooting, and work closely with our development and product teams to ensure timely and accurate resolutions. This role requires a strong technical background, analytical thinking, and the ability to communicate effectively with both customers and internal teams. Key Responsibilities: Advanced Technical Support Handle escalations from Level 1 Support and resolve complex technical issues. Diagnose, troubleshoot, and resolve advanced product or system problems. Communicate directly with customers to provide detailed updates and solutions. Issue Investigation & Analysis...

Job description At Exyde , we are building something exciting — a fast-growing marketplace for activities and experiences across Cyprus and the Mediterranean . ? We connect people with authentic local moments — from boat trips ⛵️ to culinary workshops ? — while helping local creators grow their businesses through technology. We’re growing fast, and we need help! ? The Role First of all, we’re looking for a Good Person — someone with energy, positivity, and passion . ✨ That is for the position of Operations Specialist (Junior) — based in Nicosia . On-premise work with flexibility. The Mindset we are looking for: ? Be Great at what you do — not in the sense of being perfect, but always aiming to deliver your best possible work, given the context and circumstances. ⚡️ Have a “let’s do it!” mindset — proactive, hands-on, and ready to make things happen. ❤️...

About the Team We are looking for a   Compliance Monitoring Specialist   to join our Compliance team. In this role, you will play a key part in ensuring that the activities of Tied Agents fully comply with the Company’s internal policies and international regulatory standards. You will be responsible for monitoring communications, identifying potential breaches, and supporting business processes in the area of AML and Compliance. Responsibilities Carrying out special assignments and projects from the Head of Compliance Department, including the development, implementation, annual review and update of the Company’s policies and procedures; Monthly monitoring of random telephone conversations of Tied Agents with clients, as well as monitoring of emails and tickets between employees and clients to detect potential breaches; Preparing monthly memos summarizing the results of communication monitoring for Tied Agents; Providing advice and...