18 customer support specialist jobs in Limassol

Admirals is expanding and looking for a new hero to join our global team. Customer Support Specialist (Czech language) - we know you are out there! Who we are? Admirals is one of the world's leading FinTech companies. When we started our business 20 years ago, we were among the first online trading providers, while today we have evolved into a financial hub, making personal finance transparent and accessible to everyone and everywhere. We are constantly expanding and diversifying our product offerings, and we are known as the quality market leader throughout the years. Today, Admirals consists of a team of over 400 professionals located in 18 offices worldwide, making us a truly global organization. Why you should become an Admiral? Equality and professional development - as an employer, Admirals believes in a balanced approach towards employee rights and gender equality. We care about your success and development and offer numerous training programs and benefits...

We're an international fastly developing company,  looking for a good specialist in Customer support Responsibilities: Customer support Phone and live web chat Technical support Good knowledge of Bengali (speaking and writing) Knowledge of English  Conditions of work: Interesting and dynamic projects The best colleagues and managers Salary- starting from 1000 EURO per month net Сareer opportunities

Responsibilities: Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Night Shift from 23:00 pm till 07:00 am Requirements: Experience as a Customer Support Specialist or similar CS role Familiarity with our industry...

We are looking for a driven and dynamic Junior Social Media Officer to join our expanding high calibre team in Limassol.  Responsibilities:   Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification.  Generate, edit, publish, and share daily content (original text, images, video, or HTML) that builds meaningful connections and encourages community members to take action.  Maintain company pages within each platform to increase the visibility of company’s social content.  Moderate all user-generated content in line with the moderation policy for each community.  Create editorial calendars and syndication schedules.  Continuously improve by capturing and analyzing the appropriate social data/metrics, insights, and best practices, and then acting on the information.  Support Head of Marketing with specific projects ...

Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now! Tickmill is looking for a Business Analyst to join our rapidly expanding Product team. The successful candidate will be responsible for enhancing the quality of our software products and services and have the opportunity to work with the latest business trends and industry practices in mind. As a business analyst, the successful candidate will be passionate about ensuring that our customers, both internal and external, are happy with the solutions our IT has built. About us. Tickmill is a global group of companies, offering trading services catered to the needs of the most sophisticated retail and institutional clients around the world. Our prime focus is on Futures, Options and CFDs on Forex, Stock Indices, Commodities and Bonds. We take pride in being one of the fastest-growing brokers in the world processing monthly more than $140 billion...

The Pepperstone story started in 2010. Our team describe us as a place for the creative and the driven. We’re a team who do things a little differently: we’re a global fintech that was born digital, nimble, connected, and united in our purpose to truly support every one of our customers’ quests for trading mastery. Our people are motivated to develop their career in finance in a vibrant and fast-paced environment. We thrive on progress – for our traders and for ourselves. We possess a unique organizational culture, combined with a vibrant and fast-paced working environment for driven people who want to grow their career in finance and do so with one of the world's fastest-growing FX brokers. The Role A new opportunity has arisen for a Talent Acquisition Specialist to join our global People & Culture team at a pivotal moment as we embark on our next phase of growth. Reporting to the Global Talent Lead, you will have an opportunity to leverage...

Who we are nextmarkets AG – Europe's commission-free* online broker with offices in Cologne, Amsterdam, London, Malta and Cyprus, offers trading in over 8,000 equities from 52 countries and 1,000 ETFs. Investors have free access to curated investing via the modern trading platform. 20 trading experts generate up to 300 investment ideas every month - free of charge and in real-time. A great team spirit is part of our everyday working life. Indeed, nextmarkets is focused on building an unparalleled product in the financial industry. *Trade shares for €0 per trade from an order volume of €250! About the role nextmarkets AG is looking to recruit a Back Office Operations Specialist for the 2nd shift schedule (16:00-24:00 GMT+3), to be part of our growing team in the heart of Limassol. If you have experience within the forex industry and speak English to a fluent level plus Spanish or Portuguese and you are looking for a new challenge in a...

We are Semrush, a global IT company developing our own product – a platform for digital marketers. And this is our Technical Support Specialist (2d line of Customer Support) role for those who are goal and success-oriented. Tasks in the role Support Tier 1 colleagues with specific technical requests; Prepare and conduct educational trainings for Tier1; Work closely with Development teams; Provide internal departments and management with customers’ feedback. Who we are looking for English language (advanced and higher); High level of digital literacy and understanding how web works; HTML/CSS basics; Analytical skills and strong desire to evolve in IT; The ability to work well with others; Good problem solving skills; Energy, enthusiasm and motivation; Intelligence and the ability to learn quickly. They say there are no perfect candidates, but that might well be you, if you have Ability to use telnet,...

Position You will be part of internal IT team that supports and implements IT systems, including SAP, Document Management, Help Desk and other in international and distributed environment. Excellent opportunity for growth and skills development. Office, hybrid or fully remote. List of responsibilities: Serve as first level of support for support requests (in Jira Help Desk), validate requests (e.g. info/screenshots missing, problem unclear etc). Search in knowledge base if needed and provide ready answers. Process and correct EDI errors and other interfaces daily. Help users in repetitive requests/problems, provide training, create user manuals/video recordings and knowledge base articles. Maintain data master records in SAP: SKUs, internal orders and other upon request. Other tasks. Skills and Experience: SAP MM, SD or PP support experience of minimum 2 years or one completed implementation project. Fluent English. Flexible and very...

Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now! Tickmill is looking to hire Mobile Quality Assurance Engineer to join our rapidly expanding team. Join a high-caliber team and contribute to its success with your passion, hard-work and positive attitude. About Tickmill. Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014, and employs over 250 individuals through its offices in London, Cyprus, Estonia, South Africa and several other regional offices globally. Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals...

For over 20 years, Exinity has provided leveraged trading to some two million customers through our global brands Alpari and FXTM. Now, we are adding further brands to our portfolio – with a further three planned for rollout by the end of 2022 The selected candidate will provide support to Head of Internal Security. Role Responsibilities Conduct interviews with employees, profiling candidates Assist in investigations of incidents in order to protect interests of the Company and its employees Identify, investigate, resolve and provide reports on incidents with employees or company assets, security breaches in the offices Be responsible for incorporation of Security, Business Continuity/Disaster Recovery and HSE compliance requirements into the daily business operations and ensuring subsequent processes are supported and audited in the offices under her/his supervision Take part in background checks on legal entities and individuals...

The Pepperstone story started in 2010. Our team describe us as a place for the creative and the driven. We’re a team who do things a little differently: we’re a global fintech that was born digital, nimble, connected, and united in our purpose to truly support every one of our customers’ quests for trading mastery. Our people are motivated to develop their career in finance in a vibrant and fast-paced environment. We thrive on progress – for our traders and for ourselves. We possess a unique organizational culture, combined with a vibrant and fast-paced working environment for driven people who want to grow their career in finance and do so with one of the world's fastest-growing FX brokers. The Role We are looking for a customer-centric CRM specialist to execute CRM strategies and drive results along the entire customer journey . You will be reporting to the CRM Manager and support wider marketing team in implementing communications across the...

Palta is a multi-product tech platform developing several mobile apps focused on health and well-being with a combined audience of more than 50 million monthly active users. Our portfolio includes such successful companies as Flo (global leader in female health), Simple (12m+ downloads, the most popular intermittent fasting app in the US), Zing (personal fitness trainer), and more. The rapid portfolio growth is fuelled by the recently raised $100 million in a series B round led by VNV Global. The app that won millions of hearts! ❤️ At Prisma Labs, we are developing a universe of creativity with our feature product Lensa winning the hearts of millions of digital creators. Lensa is a photo and video editing super app that uses AI (neural network technology, deep learning, and computer vision) to deliver the power of imagination to the world. Our remote team is spread across the globe and comes together to make a spectacular product that is changing the photo and video arena. We...

Would you like to further your career in the world's most international company? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. DHL Express has been recognized the #1 World's Best Workplace™ 2021 and #1 Europe’s Best Workplace™ 2021 by the Great Place to Work Institute . Here at DHL Express Cyprus we are an employer of choice, a recognized Top Employer and specialists in providing Excellence, Simply Delivered . We would like to inform you about a new job opportunity that has arisen in our company. Field Sales Executive ( Limassol)  The respective position will report to the Sales Manager.  KEY TASKS Manage and develop the assigned Field sales territory in order to maintain and grow the DHL market...

ASBIS Group is leading IT distributor in the emerging markets of EMEA, combining a wide range of geographical operations with a broad portfolio of products distributed in the "one-stop-shop" model invites you to participate in the competition on the vacancy Distance learning specialist. Main objectives: Gather information and course elements from members, internal departments, SMEs (subject matter experts), research institutions. Develop and design learning material, coordinate, and review educational content, and incorporate current technology in developing specific eLearning curricula. Support the deployment of learning programs including uploading and updating courseware and curricula, training assignments. Utilize knowledge of LMS capabilities to recommend delivery strategies that yield a rich, meaningful, and dynamic end-user experience. Utilize LMS reporting capabilities and developing custom reports to assist with planning and managing the...

As a Brand Manager you will be focused on increasing brand awareness across the AdTech industry and engaging with our existing community of partners and customers. You’ll also work alongside in-house PR Specialists, Designers, Copywriters, CRM and the Performance Marketing teams to create and maintain engaging marketing campaigns. What you'll be doing: Increase AdTech Holding’s brand worldwide visibility Define and manage the brand communication strategy using a variety of media and channels, while ensure brand integrity in all aspects Act as a brand guardian for all digital assets and marketing collateral Be responsible for local events and event partnerships to increase brand visibility Facilitate brand collaborations with third party agencies and strategic partners Be responsible for the brand website and manage the development of new areas as required Able to communicate, both written and verbally, to internal stakeholders and...

24hr Assistance Controller (Limassol) Gan Direct is looking for customer-focused, professional, commercially-minded individuals to provide support as emergency specialists for our customers via telephone. A 24hr Assistance Controller will deliver on our promise to “be there” when customers need us the most, following an accident, a breakdown, a flat tyre, a dead battery, a problem at home or a health emergency. It’s more than just a phone call! It’s someone who’s looking for help!  It’s Customer Experience Management! If you fit this profile, then Gan Direct is the right place for you! As a 24hr Assistance Controller, you will be: Handling emergency calls around the clock and will be required to dispatch the right associate to customers within strict timeframes Ensuring that you have sufficient technicians on call at any time and efficiently coordinate the task force team and our network of approved associates Able...

Are you looking to start your IT career with a company that will help you grow? Prodly is looking for a Software Support Specialist to join our growing European office. You have a chance to become a part of our dynamic, fun and international team. The Prodly team works towards implementing product features for our SaaS product and you will come in to help our clients deal with any issue or question they may have while utilizing our service. Working at Prodly is all about your skills, and how far you wish to grow! Role essentials. What you will do: Be amazing with computer software, operating systems, hardware and networking Help our clients get their stuff done by supporting them with troubleshooting and maintaining frontend and backend systems Manage case queues, providing timely response and bringing cases to resolution within the SLA Love to interact with people and have a helpful and let's do it attitude Important to know! This role...