FP Markets
Limassol, Cyprus
FP Markets Group of Companies is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Junior Customer Support Specialist - English Speaking in Cyprus office - a certified Great Place to Work®.
This is a junior position ideal for young individuals with no prior experience, including fresh graduates, who are eager to start their career, learn new skills, and grow within fintech industry. This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture.
Reporting to : Head of Customer Experience
Responsibilities:
Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat
Educating clients on how to use the Company's website and trading platforms
Communicating with clients regarding the...