58 customer support specialist jobs in Limassol

ABOUT OUR COMPANY FXIFY ™ is a leading Proprietary Trading firm dedicated to excellence in the financial markets. Established in 2023 by a team of highly skilled professionals with extensive industry and brokerage experience, FXIFY has quickly positioned itself as a leader and innovator in the prop trading industry. As one of the top proprietary trading firms, FXIFY continually expands its portfolio of product offerings, cutting-edge technology, platforms, and market expertise to achieve outstanding growth and results. At FXIFY, we are always looking for driven individuals who are passionate about trading and finance. Whether you are an experienced trader, a quantitative researcher, a marketing executive, or a graphic designer with a love for the industry and a desire to spread the word, we offer exciting opportunities to grow and succeed worldwide. WHAT WE ARE LOOKING FOR FXIFY™ is looking for a Customer Support Specialist to join our...

paytech is a dynamic fintech company dedicated to pushing the boundaries of innovation in the industry. We’re currently seeking a dedicated Customer Support Agent to join our team in Limassol, Cyprus. This is an exciting opportunity to be the frontline of our customer interactions and provide exceptional support to our clients. What You'll Be Doing: Support customers via email, chat, and (occasionally) phone — providing fast, clear, and helpful responses Troubleshoot and resolve issues , escalating complex cases to relevant teams when needed Stay up-to-date with our products and services to confidently explain features and solutions Create and update user guides, FAQs, and manuals to help customers onboard smoothly and find answers easily Document all customer interactions in our CRM system (Zendesk) for future reference and insights Collaborate with product, tech, sales, and other teams to ensure a smooth, end-to-end customer experience Share feedback and...

FP Markets Group of Companies is a well-established multi-regulated broker, found in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Customer Support Specialist (English speaking) in Cyprus office - a certified Great Place to Work®. This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture. Reporting to: Head of Customer Experience Responsibilities: Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat Educating clients on how to use the Company's website and trading platforms Communicating with clients regarding the company's products and services via telephone, email and live chat Assisting other departments   Candidate Profile: Computer literacy with excellent working knowledge of...

Due to the constant growth and increase of the volume of work we are looking for 2 Support Representatives to join our international team. This position is offered on a rotation basis with shifts of 8h/day, 5 days/week. Job Description: • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution; • Identify and assess customers’ needs to achieve satisfaction via email, Skype and/or other communication channels; • Follow communication procedures, guidelines, and policies; • Provide accurate, valid, and complete information by using the right methods/tools; • Communicate with other departments concerning client issues/complaints; • Directly communicate with clients and providers; What you'll need to be successful: • English speaker verbal and written is mandatory; • Previous experience of working in customer support or similar positions will be considered an advantage; • Excellent communication...

Company Description Sepagon is an innovative open banking technology provider with extensive experience in payments technology. Our seasoned team has honed their expertise in online payments and the open banking sector over the years, ensuring our solutions are both effective and reliable. We are dedicated to delivering cutting-edge solutions that meet the evolving needs of our clients. Sepagon empowers merchants to offer cost-effective and secure direct account-to-account (A2A) transfers by connecting customers' bank accounts directly, streamlining transactions and enhancing security. Role Description This is a full-time on-site role for a Customer Support Specialist, located in Limassol. The Customer Support Specialist will be responsible for handling customer inquiries, providing exceptional customer service, and ensuring customer satisfaction. Daily tasks include offering technical support, resolving customer issues, and maintaining detailed records of...

ABOUT OUR COMPANY FXIFY™ is a leading proprietary trading firm dedicated to excellence in the financial markets. Established in 2023 by a team of highly skilled professionals with extensive industry and brokerage experience, FXIFY has quickly positioned itself as a leader and innovator in the prop trading industry. As one of the top proprietary trading firms, FXIFY continually expands its portfolio of product offerings, cutting-edge technology, platforms, and market expertise to achieve outstanding growth and results. At FXIFY, we are always looking for driven individuals who are passionate about trading and finance. Whether you are an experienced trader, a quantitative researcher, a marketing executive, or a graphic designer with a love for the industry and a desire to spread the word, we offer exciting opportunities to grow and succeed worldwide. FXIFY™ is looking for a Customer Support Specialist to join our international team of talented individuals....

ABOUT OUR COMPANY FXIFY™ is a leading proprietary trading firm dedicated to excellence in the financial markets. Established in 2023 by a team of highly skilled professionals with extensive industry and brokerage experience, FXIFY has quickly positioned itself as a leader and innovator in the prop trading industry. As one of the top proprietary trading firms, FXIFY continually expands its portfolio of product offerings, cutting-edge technology, platforms, and market expertise to achieve outstanding growth and results. At FXIFY, we are always looking for driven individuals who are passionate about trading and finance. Whether you are an experienced trader, a quantitative researcher, a marketing executive, or a graphic designer with a love for the industry and a desire to spread the word, we offer exciting opportunities to grow and succeed worldwide. WE ARE LOOKING FOR FXIFY™ is looking for a Customer Support Specialist (Future Products) to join our...

FP Markets Group of Companies is a well-established multi-regulated broker, found in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Customer Support Specialist (English speaking) in Cyprus office - a certified Great Place to Work®. This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture. Reporting to: Head of Customer Experience Responsibilities: Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat Educating clients on how to use the Company's website and trading platforms Communicating with clients regarding the company's products and services via telephone, email and live chat Assisting other departments   Candidate Profile: Computer literacy with excellent working knowledge of...

Company Description Sepagon is an innovative open banking technology provider with extensive experience in payments technology. Our seasoned team has honed their expertise in online payments and the open banking sector over the years, ensuring our solutions are both effective and reliable. We are dedicated to delivering cutting-edge solutions that meet the evolving needs of our clients. Sepagon empowers merchants to offer cost-effective and secure direct account-to-account (A2A) transfers by connecting customers' bank accounts directly, streamlining transactions and enhancing security. Role Description This is a full-time on-site role for a Customer Support Specialist, located in Limassol. The Customer Support Specialist will be responsible for handling customer inquiries, providing exceptional customer service, and ensuring customer satisfaction. Daily tasks include offering technical support, resolving customer issues, and maintaining detailed records of...

Join our exceptional support specialist team and play a pivotal role in delivering top-tier customer satisfaction through exceptional technical and non-technical support. This position demands a customer-centric mindset, robust problem-solving abilities, and effective communication within our dynamic and evolving environment. Responsibilities Respond to customer queries in a timely and accurate way via email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved...

About Vivid Vivid Money is the first mobile banking app that combines all your daily money needs in one app. Whether it’s spending, saving, or investing – Vivid offers an easy, flexible, and transparent solution to grow your money. Vivid is ground breaking and has managed to reach over half a million users in only two years. We want to be more than just a name on your CV. We strive for the talent to achieve the full potential and beyond, providing the tools to learn and develop within our fast-growing company. We encourage you to challenge the status quo and bring in your own ideas and opinions. We want to be a playground to try new things, make mistakes and learn from them. We are currently looking for Customer Support Specialists to join our Team! What You Will Do Answering customer’s requests via chat and email, helping and guiding them through the app and providing them with the best user experience in English Being our customers voice by...

Position Summary The Accounts Payable Specialist is responsible for managing and processing all aspects of accounts payable operations to ensure timely and accurate payment of vendor invoices. This role requires strong attention to detail, a clear understanding of financial processes, and the ability to collaborate with internal departments and external suppliers. The Accounts Payable Specialist supports the finance team by maintaining accurate records, managing vendor relationships, and assisting with month-end closing activities to ensure the company’s financial operations are efficient and compliant. Key Responsibilities Process a high volume of invoices accurately and efficiently, ensuring compliance with company policies and procedures. Match purchase orders, receiving documents, and vendor invoices to verify accuracy. Manage and resolve discrepancies with customers and vendors and internal teams regarding billing issues. Communicate to customers...

Tickmill is looking to hire a Back Office Specialist to join our rapidly expanding team and support the Arab speaking clients. The Back Office Specialist plays a vital role in the processing, reconciliation, and administrative support of forex trading activities. This role ensures all transactions are accurately recorded, compliant with regulations, and that settlements happen without errors or delays. About Tickmill. Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014 and employs over 280 individuals through its offices in London, Cyprus, Estonia, South Africa, Dubai and several other regional offices globally. Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer...

About STOLI GROUP Stoli Group has an incredible portfolio of brands, including our premium vodka Stoli & an amazing stable of ultra-premium wine, spirit & non-alcoholic brands. The ultra-premium category is the fastest growing & most dynamic part of the beverage alcohol market. Stoli Group is looking to reshape the market landscape by becoming the acknowledged global leader in extraordinary adult beverages. Established in the late 1990’s Stoli Group is headquartered in Luxembourg and has manufacturing facilities & wineries in Latvia, Mexico, Argentina, Spain, Tuscany, Provence, Scotland & the USA and sells its Brands in over 170 countries globally. Role Overview The Customer Service & Logistics Specialist plays a vital role in ensuring smooth operational execution and exceptional service delivery for our global customers. Based in Limassol, Cyprus , this role is responsible for managing customer relationships, coordinating logistics,...

About the Company Tauro Markets is a leading provider, trend-setter and multi-asset investment platform, with a specialist in-house team that is constantly & consistently pushing the boundaries through cutting-edge research, innovation and development. About the Role As a key part of our scale and growth, we have opened the role within our team for an enthusiastic and proactive Sales Retention Manager. You will play a crucial role in ensuring the satisfaction and continued engagement of our existing clients while driving sales growth through effective retention strategies. You will be responsible for developing and implementing retention programs, managing client relationships, analyzing data to identify trends, assisting clients with trading knowledge, and collaborating with various teams to optimize sales efforts. All the while, providing exceptional customer service and ensuring customers have a positive experience with our products and services. Qualifications...

FP Markets Group of Companies  is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Junior Partners Relations Specialist  (9am to 6pm Cyprus time, Monday - Friday) in Cyprus office - a certified Great Place to Work®. As a Junior Partners Operations Specialist, you'll play a crucial role in onboarding and supporting our partners, ensuring smooth operations. This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture. This is an office-based job with opportunity to work 1 day from home and be flexible to work on day shifts, such as 12 pm to 8 pm, after probation period.  Reporting to : Head of Partners Support & Operations Responsibilities: Assist in the onboarding of Affiliates / IBs / Money Managers and...

About OneLearn Global: OneLearn is a leading provider of cutting-edge educational technology solutions, empowering institutions and learners with seamless digital learning experiences. We are committed to innovation, reliability, and customer satisfaction. Job Summary: We are seeking a skilled and proactive IT Support Engineer to join our team. The successful candidate will be responsible for providing technical support, troubleshooting IT issues, and ensuring the smooth operation of IT infrastructure across the organization. This role requires a problem-solver with strong technical expertise and excellent communication skills. Key Responsibilities: Provide first and second-level IT support for hardware, software, and network-related issues. Install, configure, and maintain computer systems, networks, and software applications. Troubleshoot and resolve technical issues promptly, ensuring minimal disruption to operations. Perform Windows systems...

Are you ready to step up and take the lead in a dynamic retail environment where initiative, customer focus, and team spirit are at the heart of everything we do? We’re on the lookout for a driven and enthusiastic Retail Sales Support professional to join our growing team. This is more than just a retail role — it’s a fantastic opportunity to grow your career within a forward-thinking IT business . What You'll Do Lead Store Operations: Take responsibility for the day-to-day running of the store, ensuring a smooth and engaging experience for customers and staff alike. Drive Sales & Service: Greet and assist customers, handle transactions, and upsell IT products with confidence and product knowledge. Manage Stock & Merchandising: Maintain visual standards, manage restocks, and check incoming deliveries accurately against invoices. Fulfil Online Orders: Handle incoming web orders , provide timely customer communication,...

About the Company: We are an international fintech and technology group with payment services' entities in the EEA and Canada, focused on cross-border payment services for entrepreneurs and SMEs. Our Cyprus office operates as the group’s operational and compliance hub, supporting day-to-day client engagement and regulatory execution across jurisdictions. We work closely with our in-house development team to continuously improve our digital onboarding, client servicing, and transaction systems. The Role: We are looking for a client-focused and detail-oriented Account Manager & Client Support specialist to join our growing team in Limassol. In this hybrid role, you will manage client relationships from onboarding to ongoing support, ensuring a high standard of service and operational execution. You will work cross-functionally with compliance, risk, finance, and technology teams to address client needs and maintain strong operational alignment. This role...

IronFX is seeking a strategic and results-driven Product Training & Enablement Specialist to support client-facing and other internal teams across the business. This role is essential in helping teams understand our full product range and use it confidently to deliver value to both clients and the business. This is an internal-facing role, fully dedicated to coordinating, managing, and delivering training-related initiatives within the company. You’ll work closely with Product, Marketing, and other teams to turn complex product features into easy-to-understand training and materials that help everyone perform their best. The role will report directly to the Head of Business Operations. Key Responsibilities Develop and deliver tailored training for different internal teams, making sure everyone understands how to use the products and communicate their value; Establish and maintain a learning knowledge base that will act as a centralized source of knowledge across...