41 customer support specialist jobs in Limassol

FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Customer Support Specialist in Cyprus office - a certified Great Place to Work ®. Responsibilities: Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat Educating clients on how to use the Company's website and trading platforms Communicating with clients regarding the company's products and services via telephone, email and live chat Assisting other departments Candidate Profile: Computer literacy with excellent working knowledge of Microsoft Office applications Knowledge and experience in FX will be considered advantageous A team player with excellent communication skills Fluency in Spanish/Portuguese and English is...

Position Overview: We are seeking a Customer Support Specialist to join our team. As a Customer Support Specialist, your primary role will be to troubleshoot technical issues, assist clients in effectively using the products, and ensure their satisfaction through online support. You will provide expert guidance, resolve technical challenges, and build strong client relationships to drive positive outcomes. Responsibilities: • Technical Troubleshooting: Address and resolve clients' technical inquiries and issues promptly, ensuring they receive effective solutions and timely assistance. • Product Expertise: Develop an in-depth understanding of the products, serving as a go-to technical resource for clients seeking guidance on optimal product usage. • Problem-Solving: Collaborate with cross-functional teams to tackle complex technical challenges and facilitate effective solutions. • Client Feedback: Collect and relay client feedback regarding their technical experiences,...

BridgerPay is the first-ever payment operations platform designed to automate every payment flow through a modular, Lego-like interface. Our codeless, agnostic, and unified software enables any business to scale payments, uncover real-time insights, and drive revenue,  without writing a single line of code. Operating across 4 continents and supporting 30+ currencies, BridgerPay is building the backbone of global online payments. About the Role Join our exceptional Support Specialist Team and play a pivotal role in delivering top-tier customer satisfaction through exceptional technical and non-technical support. This position demands a customer-centric mindset, robust problem-solving abilities, and effective communication within our dynamic and evolving environment. Main Duties & Responsibilities Respond to customer queries in a timely and accurate way via email or chat. Identify customer needs and help customers use specific features. Analyze and...

Antelope's suite of products streamlines all the operations and reporting of your business, making complicated and time-consuming operations a thing of the past. With Antelope’s CRM, Tracking and VOIP combined into one smart interface, giving you instant access to all the information you need to maximize your ROI. We are looking for a talented and ambitious individual to join our T1 Technical Customer Support team and be the first point of contact for the customer’s queries and technical issues. Requirements: High level of proficiency in the English language is a must 1+ years’ experience in customer support with online B2B companies Strong communication skills Excellent computer skills Excellent attention to detail; accurate and efficient with data entry Devoted to providing excellent customer care Ability and eagerness to learn new systems, tools and processes Customer Support soft skills Prior experience working at a help...

Who We Are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! As a Client Services Specialist, you will play a pivotal role in delivering exceptional customer service and ensuring client satisfaction. You will serve as a key point of contact for our valued clients, providing them with expert guidance, resolving issues, and building strong relationships. Your EDGE Assignment/You Will Be the primary point of contact for clients, delivering personalized support and addressing their inquiries, concerns, and requests in...

The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global, and results-focused. You'll find our 550+ team currently across 11 locations and 9 time zones. The Role The CRM Specialist is pivotal in crafting data-driven, hyper-personalized lifecycle communications that enhance customer acquisition, boost conversion, and promote retention and reactivation. This position is perfect for a CRM specialist who combines technological expertise with analytical skills, demonstrating a strong focus on execution and a genuine enthusiasm for enhancing customer journeys to maximize lifetime...

Company Description LORDOS UNITED Public Ltd is a well-established group of companies in Cyprus, with over half a century of history. The company specializes in the production of plastics, distribution of hygiene products, food products, and real estate property developments in Cyprus and abroad. Role Description This is a full-time on-site role for a Junior IT Specialist, located in Limassol, Cyprus. The Junior IT Specialist will be responsible for network administration, IT troubleshooting, and ensuring network security. The role involves providing customer service support to staff and users for resolving IT-related issues. Main Responsibilities: Supports the daily operation of the organization’s information system, assisting in maintenance and resolution of basic technical issues under the guidance of the MIS Manager. Participates in the collection and organization of data for the creation of reports and information tools, supporting...

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Ship Management is seeking a skilled and proactive Marine HR Specialist - Crewing to lead HR operations for a designated fleet of vessels. This role is central to ensuring vessels are manned with qualified, certified, and medically fit seafarers, while maintaining full compliance with flag state and company standards. Key Responsibilities Manage crew planning, placement, and database accuracy Oversee budget approvals and cost control for assigned vessels Ensure regulatory and internal compliance across the fleet Liaise with clients, vessel teams, personnel agents, and authorities Support audits, vessel visits, and emergency response efforts Monitor agent performance and contribute to welfare initiatives Drive HR process improvements and support KPI development What You’ll Bring...

Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now ! Tickmill is looking to hire a Accounts Payable Specialist to join our Accounting team . About Tickmill. Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options).The Tickmill Group was established in 2014, and employs over 290 individuals through its offices in London, Cyprus, Estonia, South Africa and several other regional offices globally. Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what makes it possible to rank among...

paytech is a dynamic fintech company dedicated to pushing the boundaries of innovation in the industry. We’re currently seeking an experienced and proactive Level 2 Technical Support Specialist to join our growing team in Limassol, Cyprus. As a Level 2 Tech Support Specialist, you will handle advanced technical issues escalated from Level 1 Support, perform in-depth troubleshooting, and work closely with our development and product teams to ensure timely and accurate resolutions. This role requires a strong technical background, analytical thinking, and the ability to communicate effectively with both customers and internal teams. Key Responsibilities: Advanced Technical Support Handle escalations from Level 1 Support and resolve complex technical issues. Diagnose, troubleshoot, and resolve advanced product or system problems. Communicate directly with customers to provide detailed updates and solutions. Issue Investigation & Analysis...

About the Team We are looking for a   Compliance Monitoring Specialist   to join our Compliance team. In this role, you will play a key part in ensuring that the activities of Tied Agents fully comply with the Company’s internal policies and international regulatory standards. You will be responsible for monitoring communications, identifying potential breaches, and supporting business processes in the area of AML and Compliance. Responsibilities Carrying out special assignments and projects from the Head of Compliance Department, including the development, implementation, annual review and update of the Company’s policies and procedures; Monthly monitoring of random telephone conversations of Tied Agents with clients, as well as monitoring of emails and tickets between employees and clients to detect potential breaches; Preparing monthly memos summarizing the results of communication monitoring for Tied Agents; Providing advice and...

FxPro is a leading international fintech company with a strong global footprint. With offices in Limassol, London, Monaco, Nassau, and Dubai, our multicultural team of over 400 professionals from 22 nationalities drives innovation and excellence in the industry. We believe every team member plays a vital role in our continued success. As a Retention Marketing Specialist with experience in CRM, you will have the opportunity to grow your skills in data-driven marketing. Responsibilities Support in setting up personalized user journeys based on behavior and segmentation Assist in refining client segmentation methods and exploring new ways to engage users Work with internal teams to support CRM product adoption and uncover opportunities for improvement Configure and manage communication tools such as push notifications and email campaigns Create and schedule visually appealing emails and push notifications; assist with automated flows Monitor and...

Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com Within Amdocs, ConnectX operates as a fast-paced startup environment — building a next-generation SaaS BSS platform (“Telco in a Box”) that empowers digital brands, MVNEs, and MVNOs to launch and scale differentiated connectivity offerings. At Amdocs, our mission is to empower our employees to 'Live Amazing,...

About Us Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing essential products and services to the merchant fleet, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to develop new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation. Supporting a diverse and inclusive workplace, with thousands of colleagues across more than 60 countries, we take innovation, sustainability and unparalleled customer experiences one step further. Wilhelmsen Ship Management is seeking a skilled and proactive Marine HR Specialist to lead HR operations for a designated fleet of vessels. This role is central to ensuring vessels are manned with qualified, certified, and medically fit seafarers, while maintaining full compliance with flag state and company standards.   Marine HR Specialist -...

TIOmarkets is a global multi-regulated Forex and CFD broker with registered entities in Cyprus, the UK and Saint Vincent and the Grenadines. We are a growing and ambitious company that provides access to global financial markets through our online trading platforms. We’re seeking a Content Writing Specialist to drive our organic acquisition efforts through content-driven strategies. You will create, optimize, and manage search-friendly content to create brand awareness and attract high-quality traffic to lead generation.   Main duties and responsibilities: Develop and execute the social media strategy aligned with company goals (brand awareness, client engagement, lead generation, client acquisition, retention). Manage and grow TIOmarkets’ presence across key platforms (including but not limited to Facebook, Instagram, LinkedIn, X, TikTok, YouTube, etc). Independently & collaboratively create high quality and engaging...

Job description The Digital Marketing and E-Commerce Specialist combines expertise in digital marketing strategies and e-commerce platforms to drive online business growth. The role involves the development, implementation, and management of marketing campaigns that promote OneCare Group and OneLearn services and products, enhancing brand awareness, and driving website traffic and sales, with a particular focus on the maritime industry, while supporting broader marketing initiatives to achieve business objectives. Responsibilities Develop and execute digital marketing strategies to drive traffic, engagement, and conversions for OneCare Group and OneLearn, particularly within the maritime industry. Manage and optimize e-commerce platforms to enhance user experience, increase sales, and improve overall website performance. Create, manage, and analyse paid advertising campaigns across various digital channels, including Google Ads, social media, and display...

Role Description This is a full-time on-site role for an IT Specialist located in Limassol Municipality. The IT Specialist will be responsible for managing and maintaining network systems, providing technical support, troubleshooting hardware and software issues, ensuring network security, and delivering excellent customer service. The specialist will work closely with other team members to ensure the smooth operation of IT infrastructure. Qualifications Network Administration and Network Security skills Information Technology and Troubleshooting abilities Customer Service skills and experience Strong problem-solving skills and attention to detail Ability to work effectively in a team and independently Bachelor's degree in Information Technology, Computer Science, or related field Relevant certifications such as CompTIA Network+, CCNA, or equivalent are a plus Not what you are looking for? Try these related job searches IT Specialist...

Who We Are At BridgerPay , we’re on a mission to Make Payments Scale . We are the world’s first Payment Operations Platform , built to automate all payment flows with a Lego-like, codeless, unified and agnostic interface. Our platform was born from the real-world, cross-border payment challenges our founders encountered—and every feature we build stems directly from merchant feedback. We help businesses integrate hundreds of payment providers via a single API, centralize operations, improve transaction acceptance, and gain deep insights—all while operating with robust security and transparency. About the Role We are looking for a .NET Developer Specialist with strong expertise in C# and .NET Core for back-end development. The ideal candidate will have 3-4 years of hands-on experience building enterprise-grade systems and scalable APIs. Experience with payment systems is a strong advantage.  Main Duties & Responsibilities...

The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global, and results-focused. You'll find our 550+ team currently across 11 locations and 9 time zones. The Role The CRM Specialist is pivotal in crafting data-driven, hyper-personalized lifecycle communications that enhance customer acquisition, boost conversion, and promote retention and reactivation. This position is perfect for a CRM specialist who combines technological expertise with analytical skills, demonstrating a strong focus on execution and a genuine enthusiasm for enhancing customer journeys to maximize lifetime...

Spotware Systems is looking for a Trader Support Specialist to join our team in Limassol . As part of the Trader Support team, you will assist clients and internal teams with inquiries related to the functionality of our cTrader platform. The ideal candidate should have excellent communication skills, strong problem-solving abilities, and a customer-focused mindset. This role requires relocation to Cyprus and on-site work from our office . Responsibilities: Providing support and resolving client issues via email, chat, and other communication channels promptly and professionally Troubleshooting technical and functional issues related to the cTrader platform, marketplace and escalate cases when necessary Collaborating with internal teams, including technical and product departments, to address and resolve client concerns Ensuring accurate and detailed documentation of support activities, interactions, and troubleshooting processes Analyzing client...