18 customer support representative jobs

Customer Support Representative Limassol, Cyprus Eurotrader is a multi-asset retail broker on a mission to deliver a modern, streamlined trading experience that empowers and educates traders of all abilities. We empower, educate, and make it easy for everyone to get their trade on in forex, single and fractional stocks, crypto, indices, and commodities. What’s more, we offer in- depth learning resources, exceptional customer service, superfast executions, and attractive low costs, giving our members everything they need to train up and trade up. We’re growing very quickly and have an exciting year of new product launches ahead of us. As part of our growth, we are building up our amazing Customer Support team in Cyprus. In return, we can offer a very friendly start-up environment within a company that is committed to encouraging your professional growth. Responsibilities: ● Engage with existing clients to support their ongoing needs. ● Meeting Monthly KPI’s set by the...

Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Requirements Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and...

Customer Support Representative Limassol, Cyprus Eurotrader is a multi-asset retail broker on a mission to deliver a modern, streamlined trading experience that empowers and educates traders of all abilities. We empower, educate, and make it easy for everyone to get their trade on in forex, single and fractional stocks, crypto, indices, and commodities. What’s more, we offer in- depth learning resources, exceptional customer service, superfast executions, and attractive low costs, giving our members everything they need to train up and trade up. We’re growing very quickly and have an exciting year of new product launches ahead of us. As part of our growth, we are building up our amazing Customer Support team in Cyprus. In return, we can offer a very friendly start-up environment within a company that is committed to encouraging your professional growth. Responsibilities: ● Engage with existing clients to support their ongoing needs. ● Meeting Monthly KPI’s set by the...

CSR  responsibilities: Processing all requests (adding bonuses, opening / closing accounts, adding promotional bonuses) of players who come to the chat or write to the mail. Analyzing problems (unsuccessful deposit or withdrawal, problems with the game) that arise and finding a solution. Communication between our and other departments to improve the work of the project. (Proposing new bonuses, informing VIP managers about VIP players' requests, informing marketing about their bonuses. Creation of technical cases and their transfer to the technical department. Communication with players in a language that is comfortable for them. Report on situations in chats to understand the general situation in our department by employees of another department. Offering our exclusive bonuses to players to entice them to make a deposit.       Requirements: Experience in IGaming sector. Level of English and German  B2+...

Location: Nicosia, Cyprus   PrimeTel is one of Cyprus’ leading telecommunication providers offering telephone, internet, television and mobile services. In PrimeTel, we strongly believe that our positioning in the market, our technology, our reputation and strength have all been achieved through our talented, dynamic and enthusiastic professionals. We are always looking for new colleagues to join our company and help our business to reach new levels of excellence.   If you are a passionate Sales oriented person then we are looking forward for you to join our family.   What will your job look like? Promote the products of the Company to consumers as a primary responsibility, i.e. households, small and medium-sized businesses, and achieve relevant sales target Identify sales opportunities through associates, groups, promotional activities and potential leads Responsible to achieve daily, monthly and annual sales...

Epic is one of the largest telecommunications companies in Cyprus and a member of a dynamic European family of telecommunications companies. With ability, innovation and agility at our core, we are offering a state-of-the-art network recognized by multiple awards in Cyprus. At epic we take care of our people and we enhance a people centric and learning culture for your professional growth. We are always looking for ambitious employees to be a part of our award-winning organisation! Our team is growing so join us to take your career to the next level and become a part of our team of more than 300 professionals. The role: We are currently looking for a Mobile Support Representative. As a Mobile Support Representative, you will support, follow-up and resolve subscriber complaint(s); executing subscriber’s service request(s), ensuring the best quality of service and image. Your Responsibilities: Customer Complaint handling support through all epic...

We are looking for Portuguese speaking call center agents for the Live Support department of our company. If you are ready to join a good working team with corporate working order, transparent communication between management and employees, apply now! Your duties: To help our customers who connect to us via our live support line. Sharing information about our company, answering our customers' questions Adapt to teamwork Developing customer satisfaction and target-oriented solutions Actively recognize and offer additional services and optimizations Desired Abilities Experience in customer service is an advantage Very good knowledge of spoken and written Portuguese Use of computer Knowledge of Microsoft Office programs will be an advantage. Flexibility, teamwork and self-motivation What We Offer You: Permanent and full-time employment contract Salary will be satisfactory A crisis-proof business in a modern work environment...

At D.S Compass Solutions we develop and market on-premise Corporate level software primarily for Veterinary Clinics and Gyms. We are growing fast and invite applications for professionals to join our Development Centre. We are looking for an all around player that can develop,support and even promote and sell our products. For this reason good character is the primary prerequisite and the rest skills mentioned below are just advantages. Essential Experience and Skills: University degree Experience in Enterprise Application Development is not required but will be considered as an advantage Knowledge of an Object Oriented Programming language (Java, C++ etc.), will be considered as an advantage Good understanding of SQL will be considered as an advantage Knowledge of HTML, Javascript, CSS will be considered as an advantage Feel proud and love to be part of a loving team. Duties and Responsibilities: Debugging and maintenance of existing features...

Who We Are Albourne is a global financial services company. Our objective is to advise our clients to be the best investors they can be. The company’s main areas of focus are fund research, portfolio and risk advice, FinTech and implementation. The Nicosia office opened in 1998, we currently have over 200 dynamic employees – and are looking to have more to join our teams across various functions. Role in Brief The Client Account Manager role sits within the Portfolio Group. ​This Function is the conduit through which Albourne provides investment advice to its clients and interacts with them on a daily basis. Client Account Manager act as the liaison between Albourne and its clients while supporting those who advise sophisticated investors regarding complex investments in alternative asset classes Insights to the Role Act as the daily liaison between the clients and Albourne to ensure the delivery of advisory services Onboard new clients to the...

Job Position Summary The Technical Superintendent will actively lead an on-shore and off-shore team to deliver high quality, innovative, sustainable solutions to the customer with complete responsibility for safe and cost-effective management of the vessels assigned. Responsibilities Technical Management / Operations Accountable for vessel inspection and ensure the ships condition and maintenance standards adhere to organisation procedures Ensure all maintenance is performed to a high standard and as per manufacturer’s recommendations Prepare specifications and evaluate tenders Supervise daily operational activities of all assigned vessels Advise Line Manager on a regular basis about vessel operation, budgetary performance and any untoward incidents on vessels in the fleet Liaise with the Procurement Department related to supply of spare parts of all vessels, considering the opportunities for replenishment in respect to the trading...

Who We Are Albourne is a global financial services company. Our objective is to advise our clients to be the best investors they can be. The company’s main areas of focus are fund research, portfolio and risk advice, FinTech and implementation. The Nicosia office opened in 1998, we currently have over 200 dynamic employees – and are looking to have more to join our teams across various functions. Role in Brief The Client Account Manager role sits within the Portfolio Group. ​This Function is the conduit through which Albourne provides investment advice to its clients and interacts with them on a daily basis. Client Account Manager act as the liaison between Albourne and its clients while supporting those who advise sophisticated investors regarding complex investments in alternative asset classes Insights to the Role Act as the daily liaison between the clients and Albourne to ensure the delivery of advisory services Onboard new clients to the...

Available Locations:  Work from Home   Would you like to take the next step into your career? Primetel is looking for Call Center Representatives who can work from home to join the Customer Service team. If you think that you have what it takes and can work remotely, then we are looking forward to you joining our family.   What your daily routine will look like: Act as an interface between the customers and the company by providing exceptional customer service and handling customers’ queries and complaints in a professional, courteous and timely manner. Handle, support and guide customers from start to end by providing a tailored experience. Carry out any other reasonable ad hoc duties in order to support the Customer Service department. Promote and sell the Company’s products and services by phone Generate/follow up on leads and reach sales targets   What profile the ideal candidate should have: Previous experience in a Customer Service position...

An international company operating in the field of wholesale of solid fuels, we are seeking to recruit a Lawyer to join our newly established team based in Limassol.   Key Duties/Responsibilities: Preparation of draft contracts and coordination (contracts for the provision of forwarding services, transportation contracts, contracts for the provision of customs representative services, supply contracts, foreign trade contracts), registration of protocols of disagreements, additional agreements; Comprehensive legal support of the company in the field of forwarding activities and foreign trade activities for the supply of goods and services; Preparation of letters, notifications, responses, reasoned refusals, requests, claims and other documents; Claim and lawsuit work: legal expertise and resolution of incoming claims and lawsuits against the company, drafting and filing of outgoing claims and lawsuits; preparation of materials on the loss/shortage/damage of...

Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence Become the entity controller and subject matter expert for your legal entities and operational expense domains across the EMEA region! What will your job look like? Be responsible for Monthly, Quarterly, and Annual Financial Reports of the Company (Individual subsidiary legal...

In one sentence The Director of Client Services will be responsible for organizing, managing, leading a team of Client Coordinators and Client Account Representatives working in the Amdocs Cyprus office that support Vubiquity’s global operations and customers. This individual will help to build up a new client service organization that will support Vubiquity operations in Cyprus but also in London, Toronto and Los Angeles. The Director must drive operational excellence and ensure tasks are performed at the highest standards to meet the needs of Vubiquity’s clients including Tier 1 media customer such as Disney, Warner Media Discovery, Amazon and MGM among others. What will your job look like? • Track team hours, maintain the team schedule, identifying staffing level requirements and overall responsibility for hiring and performance management. • Organize and lead training of the team of operators that will perform order entry, invoice creation,...

Epic is one of the largest telecommunications companies in Cyprus and a member of a dynamic European family of telecommunications companies. With ability, innovation and agility at our core, we are offering a state-of-the-art network recognized by multiple awards in Cyprus. At epic we take care of our people and we enhance a people centric and learning culture for your professional growth. We are always looking for ambitious employees to be a part of our award-winning organisation! Our team is growing so join us to take your career to the next level and become a part of our team of more than 300 professionals. The role: We are looking for Customer Service Point (CSP) Representatives on a part-time basis in four different areas all over Cyprus (Nicosia, Limassol, Pafos and Larnaka). The Customer Service Point (CSP) Representatives enjoy a dynamic and high energy work environment. As a member of a store team, they will strive toward helping the store achieve its...

Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now! Tickmill is looking for a Business Analyst to join our rapidly expanding Product team. The successful candidate will be responsible for enhancing the quality of our software products and services and have the opportunity to work with the latest business trends and industry practices in mind. As a business analyst, the successful candidate will be passionate about ensuring that our customers, both internal and external, are happy with the solutions our IT has built. About us. Tickmill is a global group of companies, offering trading services catered to the needs of the most sophisticated retail and institutional clients around the world. Our prime focus is on Futures, Options and CFDs on Forex, Stock Indices, Commodities and Bonds. We take pride in being one of the fastest-growing brokers in the world processing monthly more than $140 billion...