24 customer support representative jobs

Company Overview: Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySEC), the Cayman Islands (CIMA), and Mauritius (FSC). We were founded in Melbourne, Australia and have offices worldwide. Leveraging our proprietary in-house state-of-the-art technology, Mitrade has developed a one-stop digital trading platform tailored for investors. We offer market data, news, and analysis, as well as trading and risk management services within a comprehensive user-centric Fintech ecosystem. Serving more than five million users globally, Mitrade is accessible via various platforms such as mobile (iOS and Android), desktop applications, and web browsers. Our Cyprus office, Mitrade EU, is in a growth phase, presenting a unique opportunity to join the founding team and work actively within the core of the business. With this, internal growth is not only welcomed but also encouraged, providing our...

CRAE GROUP is one of the fastest-growing B2B service providers based in Cyprus. We develop, maintain and deploy various IT and customer based services to numerous businesses in various industries around the world. Founded in 2018, our continuous energy and efforts aim towards becoming a leading service provider, with an already impressive growth since our launch. We are a young, dynamic team who enjoy working in tech among creative and talented individuals. Our asset is the great people within our company with a unique approach on how to properly maintain our services and products. We are looking for talented Customer Support Representative to join our team in Limassol. Job Description & Responsibilities: Communication with customers through live chat and e-mails. Maintain prompt and empathetic attitude towards customers. Acknowledge and resolve customers’ issues and queries. Keeping up to date with products terms, offers and functions....

Synthesis Software is a Cyprus-based Information Technology Company founded in 1989. Throughout this time, we have consistently proven ourselves as one of the most professional and reliable companies in the industry. We are committed to delivering an exceptional user experience, and that starts with a top-tier support team. We are looking for a proactive, tech-savvy, and customer-focused Customer Support Representative to join our growing support team, for full time on-site employment in Nicosia, Cyprus. In this role, you’ll be the first point of contact for our users, providing technical assistance, solving problems, and ensuring a smooth experience with our software. This is a great opportunity to become one of the first contributors to our team’s new generation of innovative offerings. Key Requirements Manage communication with the clients and internal teams to agree and finalise assigned projects, coordination of daily support tasks. Become fully...

ISX Financial EU Plc is a leading financial technology company that provides secure and efficient payment solutions. We are looking for talented individuals to join our team and help us continue to innovate in the fintech industry. As an Electronic Money Institution licensed by the Central Bank of Cyprus, we offer a wide range of financial services, including payments, e-money issuance, and identity verification. Our advanced anti-fraud and anti-money laundering systems ensure the highest level of security for our customers. We are a global company with offices in multiple countries, and our team is committed to delivering exceptional customer service and innovative solutions. Join us and be part of a team that's shaping the future of finance.   The role: We’re hiring energetic and motivated individuals to join our Customer Support Team! Do you possess strong communication and problem-solving skills, a keen eye for detail, passion for delivering...

CRAE GROUP is one of the fastest-growing B2B service providers based in Cyprus. We develop, maintain and deploy various IT and customer based services to numerous businesses in various industries around the world. Founded in 2018, our continuous energy and efforts aim towards becoming a leading service provider, with an already impressive growth since our launch. We are a young, dynamic team who enjoy working in tech among creative and talented individuals. Our asset is the great people within our company with a unique approach on how to properly maintain our services and products. We are looking for talented Customer Support Representative to join our team in Limassol. Job Description & Responsibilities: Communication with customers through live chat and e-mails. Maintain prompt and empathetic attitude towards customers. Acknowledge and resolve customers’ issues and queries. Keeping up to date with products terms, offers and functions....

We’re hiring Customer Support Representative (Multilingual). If you love helping people, solving problems, and working in a dynamic international team, this is your chance! Who we are: Profee is a fast-growing international money transfer service, sending funds to 90+ countries via web & mobile. Recognized by industry experts, we ensure secure and hassle-free transactions. What you'll do: ✅ Assist customers via live chat, email & phone ✅ Advise on our products & services ✅ Troubleshoot & resolve issues efficiently ✅ Escalate cases to relevant departments when needed ✅ Work in rotating shifts, including weekends (8-hour shifts + 1-hour break) What we’re looking for: ? Fluent in English + one more language: ?? ?? ?? ?? ?? ?? ?? ?? ?? ? Experience with Zendesk or similar tools (a plus!) ? Strong communication & problem-solving skills ? Prior customer support experience is a plus ? Tech-savvy &...

Role Overview EVEST is seeking a Customer Support Specialist (Arabic Speaker) to join its team in Nicosia. The successful candidate will serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and chat. This role is essential in ensuring a high-quality customer experience by addressing inquiries, resolving issues and guiding users through various features and services. Key Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Update our internal databases with information about technical issues and useful discussions with customers Follow up with customers to ensure their technical issues are resolved Processing and channeling issues to the relevant departments Requirements / Qualifications Fluency in Arabic and English language both oral communication and written is a must, other...

BridgerPay is the first-ever payment operations platform designed to automate every payment flow through a modular, Lego-like interface. Our codeless, agnostic, and unified software enables any business to scale payments, uncover real-time insights, and drive revenue,  without writing a single line of code. Operating across 4 continents and supporting 30+ currencies, BridgerPay is building the backbone of global online payments. About the Role Join our exceptional Support Specialist Team and play a pivotal role in delivering top-tier customer satisfaction through exceptional technical and non-technical support. This position demands a customer-centric mindset, robust problem-solving abilities, and effective communication within our dynamic and evolving environment. Main Duties & Responsibilities Respond to customer queries in a timely and accurate way via email or chat. Identify customer needs and help customers use specific features. Analyze and...

eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies, and benefit from shared knowledge. We have 40 million registered users from 75 countries, and our platform is available in 20 languages. eToro is an innovative, fast-growing business and is listed on Nasdaq in May 2025. We have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here. We are constantly growing and are excited to share that we are looking for Customer Service...

We’re looking for a driven, persuasive, and customer-focused Sales Development Representative SDR to join our team in Nicosia. If you thrive on connecting with people, spotting opportunities, and closing deals — this is your chance to shine. What You’ll Do: Sell cutting-edge security systems to individuals and businesses Identify and approach new prospects within your assigned area Deliver tailored product demos and recommend the best-fit solutions Support marketing activities and implement sales strategies Build and maintain long-term customer relationships Share customer insights and feedback with management   What You Bring: 2+ years’ experience in sales , preferably within a larger organization Strong communication, negotiation, and customer service skills Proficiency in Microsoft Office A proactive mindset with the ability to work independently A degree in Marketing, Business, or related...

Role Overview The Back Office Specialist helps ensure smooth financial and daily operations. This includes handling client transactions, working with banks and payment providers, assisting with reconciliations, and supporting other departments. The duties of Back Office position include Processing and monitoring of daily client’s deposits, withdrawals through different PSPs Communicating with banks and payment service providers Assisting in performing reconciliations  Handling other department queries, providing help and assistance in preparing the instructions and on any other matters Support related to banking transactions Adhere to all implemented procedures Preparation of reports, if required Close cooperation with Compliance on Customer Due Diligence (CDD) and Know Your Client (KYC) matters Requirements / Qualifications Bachelor’s degree Fluency English language both oral communication and...

We are looking for a Sales Representative with Arabic who will be responsible for retention of VIP customers and increase of their lifetime value. Main responsibilities: Being able to search and find for solutions of customers’ issues; Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs; Monitor customers’ performance & behavior in order to evaluate bonus crediting; Ensure that products’ compliance is being followed according to relevant regulations; Requirements: Proficiency in English and Arabic both written and spoken; Proactive person with good sales / customer support skills; Strong communication and negotiation skills; Attention to details; Previous experience will be considered as an advantage. What we offer: Competitive salary and attractive bonus scheme; Working in a dynamic International company; Ability of...

Our mission is to be the world’s preferred car rental company, driven by people who are passionate about delivering an exceptional service to our customers across the globe. It’s as simple as that. We are currently looking for a Customer Service Representative with a customer-centric mindset and enthusiasm for sales! Why Choose Hertz? CUSTOMER-CENTRIC CULTURE We don't just rent cars, we create memories. As a Customer Service Representative, you'll be at the forefront of providing exceptional service, ensuring our customers embark on their adventures with smiles and satisfaction. DYNAMIC WORK ENVIRONMENT Say goodbye to monotony! Our office is a hub of energy, where each day brings new challenges and opportunities for growth. You'll be part of a supportive team that values creativity and collaboration. DRIVE DIVERSITY At Hertz, we offer a car fleet that covers every taste and needs. From sleek hatchbacks to spacious SUVs, our collection is as diverse as our...

VTT Vasiliko (VTTV), is a company in the VTTI Group, one of the world's leading storage providers for energy and other essential products like chemicals. VTTV is one of the first and largest energy storage and distribution terminals in the Eastern Mediterranean. The infrastructure of the terminal includes 28 tanks with a capacity of 545,000 cubic meters for liquid fuels, and has a privately owned jetty with 4 berths. We are a customer- centric organization, operating 24/7, all days in order to meet our valued customers 'needs. Are you looking for an opportunity to gain hands-on experience in a dynamic, fast-paced environment? We are currently looking for a Customer Service Representative to support our Customer Service team, at our terminal, in Vasiliko, Larnaca. Why choose VTTI? We provide the world with energy through our unique people and the services we offer, we open the channels for vital resources to go where they’re most needed, when they’re most...

eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies, and benefit from shared knowledge. We have 40 million registered users from 75 countries, and our platform is available in 20 languages. eToro is an innovative, fast-growing business and is listed on Nasdaq in May 2025. We have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here. We are constantly growing and are excited to share that we are looking for Customer Service...

Pafilia is seeking to recruit a Senior Architect based at Minthis in Paphos. The successful candidate will work within a design team that includes Architects, Landscape Architects and Engineers, under the close guidance of the Minthis Chief Architect. Main Responsibilities: Meets Minthis clients and presents villas design. Answers all questions and issues raised by the customer. Introduces the client into the concept of the project, highlights the advantages. Investigates the client's needs, prepares drafts, 3D presentations, contract plans. Maintains an updated set of sales plans for all the plots on the market. For this purpose, prepares assessments and presentations to the management regarding new neighbourhoods entering the market. Undertakes the design of the necessary changes to the project masterplan and is responsible for securing planning and building permits. Supports the Sales Department, trains salespeople, ensures regular updating of sales...

Pafilia is seeking to recruit a Senior Architect based at Minthis in Paphos. The successful candidate will work within a design team that includes Architects, Landscape Architects and Engineers, under the close guidance of the Minthis Chief Architect. Main Responsibilities: · Meets Minthis clients and presents villas design. Answers all questions and issues raised by the customer. Introduces the client into the concept of the project, highlights the advantages. · Investigates the client's needs, prepares drafts, 3D presentations, contract plans. · Maintains an updated set of sales plans for all the plots on the market. For this purpose, prepares assessments and presentations to the management regarding new neighbourhoods entering the market. Undertakes the design of the necessary changes to the project masterplan and is responsible for securing planning and building permits. · Supports the Sales Department, trains salespeople,...

About Vivid At Vivid, we're reimagining how individuals and businesses manage money. Our all-in-one app opens up a world of financial possibilities: invest in global stocks, ETFs, and over 150 cryptocurrencies, earn cashback on everyday purchases, and access personalised insights to make the most of your finances—all tailored to your lifestyle. For businesses, Vivid Business offers a powerful suite of tools, including multi-IBAN accounts, high-interest rates, business cashback, team cards, and seamless accounting integrations to streamline operations. Our mission? Your success. Everyone deserves the chance to see their finances flourish, and we’re dedicated to empowering our customers to make this a reality. Since our 2020 launch in Germany, Vivid has rapidly expanded across Europe, earning the trust of over 500,000 customers looking for a simpler, smarter way to grow their wealth. With over €200 million raised from top investors and a valuation of €775 million, Vivid is where...

Brokeree Solutions is looking for a Sales Representative capable of driving market development for financial technology leveraging the richness of the Brokeree Solutions to address business growth opportunities for MT4/5 brokerages in the EMEA region. The ideal candidate is a person who possess subject matter expertise and experience in the fintech industry to handle sales and business development activities. The Sales Representative identifies, develops, builds, manages and delivers opportunities via management of relationships with new and existing customers, generation of new sales leads, and developing and implementing event-related sales and marketing initiatives. What we need to see? Experience in B2B sales (B2B sales in Fintech/Forex industry would be great advantage); Excellent communication, negotiation and teamwork skills; Fluent English (Hindi or Russian will be a competitive advantage). Conditions: International team; Full time job on-site in our Limassol...

Brokeree Solutions is looking for a Sales Representative capable of driving market development for financial technology leveraging the richness of the Brokeree Solutions to address business growth opportunities for MT4/5 brokerages in the EMEA region. The ideal candidate is a person who possess subject matter expertise and experience in the fintech industry to handle sales and business development activities. The Sales Representative identifies, develops, builds, manages and delivers opportunities via management of relationships with new and existing customers, generation of new sales leads, and developing and implementing event-related sales and marketing initiatives. What we need to see? Experience in B2B sales (B2B sales in Fintech/Forex industry would be great advantage); Excellent communication, negotiation and teamwork skills; Fluent English (Hindi or Russian will be a competitive advantage). Conditions: International team; Full time job on-site in our Limassol...