Alvexo
Limassol, Cyprus
VPR Safe Financial Group Ltd, owner of Alvexo, is currently looking for German Speaking Customer Support Representative. In our company we provide you with the necessary conditions to develop your career further. Our mission is to maintain the unique work environment to inspire you and motivate you to reach your professional aspirations.
The main responsibilities of the position include :
Assist clients with account opening procedure and deposit
Identify the potential clients’ needs/issues and present the Company’s products and services
Collaborating with internal departments to facilitate client need fulfillment
Address clients’ queries and concerns in an efficient, timely and accurate manner and provide tailor-made solutions
Provide technical support to clients in relation to the platform, website and account opening procedure
Keeping accurate and organised records pertaining to the clients KYC
Provide educational information to...