5 customer support representative jobs in Nicosia

We are seeking for a Customer Support Representative who will join our exceptional team which consists of experts in every functional area of business What You'll Be Doing Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Identify and assess customers’ needs to achieve satisfaction via email and phone calls Follow communication procedures, guidelines, and policies Provide accurate, valid, and complete information by using the right methods/tools Communicate with other departments concerning client issues/complaints Must Haves What you'll need to be successful: Fluent or native German Speaker Strong command of the English language Proficiency in web-surfing and multitasking Nice-to-haves Office experience Hard working with the ability to work autonomously Able to focus on a specific task for an extended period Any other...

Responsibilities include (but are not limited to): • Deal directly with client’s enquiries through phone, email and live chat • Respond promptly to customer enquiries, handling and resolving them accordingly • Feeding back all suggestions for improvement and market research to senior staff • Record and maintain customer information in company’s systems • Daily customer data entry and maintenance • Customer onboarding and KYC documentation review • Fraud monitoring • Work closely with other departments to help deliver exceptional customer experiences • Produce regular reporting, including analyses of statistical data on query trends, peak times etc. and to record data based on customer pain points • Identify churn risks and additional revenue opportunities • Work on shift basis, covering weekdays, weekends, and public holidays Requirements: • Previous Client...

A developing and dynamic company active for several years in the healthcare/medical consumables sector is looking for an energetic individual to fill out the following position Sales Assistant/Representative Key duties/responsibilities: Visit customers/health care professionals to promote company’s products Keep track and record stock and consignment at clinics and hospitals frequently Gain excellent knowledge of company’s product portfolio, as well as of key competition Management and development of the relationship of health care professionals in accordance with the company's strategy and sales objectives. Follow-up of customers and customer support is essential, in coordination with management Attend ocasionally cases and surgeries for technical support Training and certification in medical devices/implants Ability to work in a hospital environment Key Skills-Experience: Able to prioritize and manage workloads in an...

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking for a Customer Support Officer to join our support team. We speak 20 languages and help our clients reach users' needs and help them to understand all the peculiarities of trading. Our clients ask us a variety of questions starting from trading up to movie recommendations, so you won't be bored. Schedule (changes weekly): from Monday to Friday: 8 am to 4:30 pm, Cyprus time (work from the office in Larnaca) 4 pm to 12:30 am, Cyprus time (work from the office in Larnaca) 12 am to 8:30 am, Cyprus time (work from home) Our future colleague`s responsibilities: Monitoring of the deals, monitoring...

Excellent opportunity for an ambitious Sales and Administration representative. Our newly created team is the official provider and distributor of an innovative energy monitoring and energy savings system for businesses in Cyprus. We are seeking to recruit a dynamic team member to drive growth and product success.  We are looking for driven, enthusiastic and passionate professionals for our team.  Already based in Nicosia, with excellent interpersonal and administration skill sets, the successful candidate will integrate with all stakeholders, to achieve agreed milestones towards developing the company’s goals and objectives. Job description: Duties / Responsibilities Presentation and promotion of the company's products to customers. Schedule meetings with prospective clients in order to develop the clientele. Participation in the planning and development of the company's promotion and sales development strategy as supported by...