211 customer support officer jobs

Ultimate Traders is looking to hire smart and innovative people for Cyprus Office! We are currently looking to hire an awesome Customer Support Officer. Key Responsibilities: Provide support to customers via live chat, email and/or telephone Resolve client queries and provide support when required Be the liaison between client’s requests, customer service and back office operations Ensure that all client’s requests are processed on time with no delays Provide a quality customer support during the account opening stages as well as throughout the existence of the trading account Promote the Company’s services Qualifications and Requirements: Degree in Business Administration or any related field Business fluency in English language, both verbal and written is a must Previous relevant experience in a similar online customer support (emails/live chat) role is a must Previous experiences with CRM systems and Discord...

Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Monaco, Nassau, and Dubai. FxPro boasts a diverse workforce of over 400 employees representing 22 nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member as an integral part of our success story. As a Customer Support Officer, you will assist the clients of FxPro. The Customer Support Officer responsibilities include but not limited to providing support to customers through various ways, answering customers’ questions and resolving problems. The successful candidate must be able to work in shifts 24/5. Here's the shifts schedule: 08:00-16:00 13:00-21:00 16:00-00:00 00:00-08:00 Responsibilities Respond to customer inquiries: Handle incoming customer calls, emails, and chat messages in a timely and professional manner. Provide prompt and accurate responses to customer...

Company Description BlackBull Markets is a New Zealand-based multi-asset broker dedicated to bringing institutional trading conditions to all investors. With features like spreads from 0.0, $0 Minimum Deposit, and leverage up to 1:500, we provide a wide range of tradeable instruments and offer 24/7 client support. Our platforms include MetaTrader 4, MetaTrader 5, TradingView, and cTrader, with execution speeds of less than 100ms. You will be a part of the team on both the front & back line for client support inquiries across our various communication channels, working with our growing global client base. The ideal candidate will be professional, polite, team-player, well-presented and able to quickly identify and resolve inquires while thinking on the go. Duties & Responsibilities Providing new clients support in relation to account onboarding Providing existing clients with ongoing support in relation to the operation of their account Working with...

We’re expanding our People Department with an exciting new role to lead Learning & Development at payabl! ? If you thrive on building innovative L&D strategies from the ground up or have led transformative people initiatives, this is your chance to bring your creativity, resilience, and problem-solving mindset to shape our culture of continuous learning. You will develop and implement impactful learning experiences and solutions that will fuel our growth as a company. ? Location: Limassol, Cyprus Reporting Line: Chief People Officer Key Responsibilities: Develop and execute a company-wide learning and development strategy in alignment with organizational goals. Identify skill gaps and create programs to bridge them, supporting both individual and team growth. Stay updated on industry trends and recommend best practices for learning and development. Design and deliver a mix of in-person and digital learning solutions, including...

⭐ Our Story: GO Markets was founded in 2006 and since then has grown to become a leading, trusted global broker. Over the last 15+ years, we have prided ourselves on a people-first operation, with a focus on developing and nurturing our team members. We believe our underlying culture built around integrity, innovation, compliance, passion, and teamwork, provides us with a competitive advantage to achieve our business vision and goals. Our drive for progress and improvement makes GO Markets a fast-paced and innovative place to work and our global operation lends itself to creating a diverse and exciting collaboration of people. ⭐ About the Role: You'll manage, support, and innovate our internal IT infrastructure, ensuring smooth operations and exceptional support. With your resourceful troubleshooting skills, proactive mindset, and commitment to excellence, you'll drive our success. Join us and make a significant impact while growing with us. Your contributions truly...

Noemon Money Limited is a Cyprus-based Electronic Money Institution (EMI) currently undergoing approval with the Central Bank of Cyprus. The company is dedicated to providing reliable and efficient digital payment solutions, leveraging Cyprus’s position as a key link between Europe and global markets. Noemon Money prioritizes compliance with regulatory standards and aims to support businesses and individuals with secure and efficient payment services tailored to their needs. Role Overview The Chief Risk Officer is responsible for the Risk Management Function and runs the Risk Committee. The focus of the Risk Management function is to manage the Company’s exposure to losses or risk and to protect the value of its assets. The Risk Management function shall include: Identifying and assessing the potential risk in the Company’s business (both assessing risks using a comprehensive approach and assessing risks associated with each specific client)....

Our firm 2Plus Audit Ltd, based in Limassol, is currently looking to recruit a motivated individual for the position of AML officer The successful applicant will primarily be responsible for conducting Anti-Money Laundering (AML) and Know-Your Customer (KYC) checks and reviews for new and existing clients, in line with company and regulatory policies and procedures. Key Duties/Responsibilities: Collect client information, KYCs and financial statements in order to comply with internal and local AML requirements. Review documentation for new customer accounts, analyze customer processes and perform risk evaluation. Use the relevant software to upload information, perform checks and extract reports. Communicate with clients and update client files, risk classification and escalating cases to the Compliance Officer. Support departments by collecting and coordinating internal compliance data. Liaise with the Registrar of Companies and relevant governmental...

Columbia Shipmanagement is seeking to recruit a Crewing Fleet Manager in Limassol, Cyprus. The Crewing Fleet Manager shall have the following qualifications: Seagoing experience as an officer, or a university degree and experience in the maritime industry of not less than five years; Good leadership and communication skills; Good command of the English language; To be fully conversant with applicable international and national rules and regulations. The Crewing Fleet Manager is responsible for: Ensuring that activities of the are well planned, organized and safeguards established against all identified risks; Implementing and maintaining Company’s Management System; Being fully conversant with the Company’s Management System; Implementing effectively the Company’s Management System; Contributing to the development of new or the amendment of existing...

Noemon Money Limited is a Cyprus-based Electronic Money Institution (EMI) currently undergoing approval with the Central Bank of Cyprus. The company is dedicated to providing reliable and efficient digital payment solutions, leveraging Cyprus’s position as a key link between Europe and global markets. Noemon Money prioritizes compliance with regulatory standards and aims to support businesses and individuals with secure and efficient payment services tailored to their needs. Role Overview The Board shall appoint an Anti-Money Laundering Compliance Officer (AMLCO) to establish, implement, and maintain adequate policies and procedures designed to detect any risk of money laundering activity and put in place measures to minimize such risk. The AMLCO will enable competent authorities to exercise their powers effectively. The AMLCO shall report to the Chief Compliance Officer (CCO) and the Board of Directors (BoD). An in-house senior manager with experience in a similar...

Libertex Europe Overview Part of the Libertex Group, Libertex is an online broker offering tradable CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others. Libertex also offers investments in real stocks. Over the years, Libertex has received multiple prestigious awards and recognitions, including "Global CFD Broker of the Year" (PAN Finance, 2024), "Most Trusted Broker" (European CEO, 2024) and "Best Trading Experience" (Ultimate Fintech, 2023). Libertex is the Official Online Trading Partner of FC Bayern, in what has become a dynamic and exciting partnership. Since being founded in 1997, the Libertex Group has grown into a robust fintech powerhouse, with an established presence in various jurisdictions, serving millions of clients from several countries all over the world. In Europe the Libertex trading platform is operated by Indication Investments Ltd., a Cyprus Investment Firm regulated and supervised by the Cyprus Securities and...

Company Description ACM Christofides Ltd, a leading FMCG distributor of well-known local and international brands in the Cyprus market, is seeking to recruit dynamic and qualified candidates for positions within its Marketing Department at its Nicosia Head Offices. As part of the Marketing team, you will contribute to the development, execution, and evaluation of all marketing activities to drive brand growth and expansion. You will collaborate closely with internal teams, external agencies, and key stakeholders. Role Description This is a full-time on-site role for the Marketing Team at ACM Christofides Ltd in Nicosia. The Marketing Team will be responsible for developing and implementing marketing strategies, conducting market research, coordinating marketing campaigns, and analyzing data to identify trends. Key Responsibilities: Develop, execute, and evaluate ATL, BTL, and digital marketing campaigns and communications. Maintain strong relationships...

Who we are? ISX Financial EU Plc is a leading financial technology company that provides secure and efficient payment solutions. We are looking for talented individuals to join our team and help us continue to innovate in the fintech industry. As an Electronic Money Institution licensed by the Central Bank of Cyprus, we offer a wide range of financial services, including payments, e-money issuance, and identity verification. Our advanced anti-fraud and anti-money laundering systems ensure the highest level of security for our customers. We are a global company with offices in multiple countries, and our team is committed to delivering exceptional customer service and innovative solutions. Join us and be part of a team that's shaping the future of finance. Skills and Requirements: An IT professional with 1+ years’ experience in information technology or cyber security. Or a university post-graduate having studied a computer science degree....

The Company: Colmex Pro Ltd is a regulated, growing financial company specializing in US stocks and the forex industry, centered in Limassol, Cyprus, and established in 2010, providing brokerage trading services on equities, CFDs, FX, and crypto. We believe that our people are our greatest asset, people with the right attitude and competence. We carefully choose our associates and empower them to accomplish productive work toward our clients’ satisfaction with the authority, the right tools, and resources. The Role: We are seeking an experienced and proactive RTEO Officer (Senior Dealer) to join our dynamic team in Limassol. As an RTEO Officer (Senior Dealer ) you will be responsible for managing financial transactions, ensuring compliance, and offering high-level technical and customer support. Your role will involve staying informed about market trends and managing risks efficiently, contributing to the company's overall financial strategy. Key...

Role Description This is a full-time, on-site role, as an Academic Affairs Officer at CIM - Cyprus Business School in Limassol. The Academic Affairs Officer will be responsible for managing admissions, communicating with prospective students, student and faculty support, and general administrative duties. Qualifications Interpersonal Skills, Communication, and Customer Service skills Bachelor in Business Management, Marketing or other related field Excellent verbal and written communication skills Ability to work effectively in a team Detail-oriented and organized Previous experience in admissions or student services is a plus Fluency in Greek and English Schedule Monday to Friday, 9:00am-1:00pm & 3:00pm-7:00pm Not what you are looking for? Try these related job searches Academic Affairs Officer jobs Academic Affairs Officer jobs in Limassol CIM - Cyprus Business School careers in Limassol Latest jobs...

Dromon Bureau of Shipping (DromonClass) is seeking the employment of a Fleet Records Officer for the support of its Marine Division. The position’s primary role is to provide support to the Marine Division by handling the reporting received, updating the vessel’s records and issue/ prepare certificates. Major Duties: Prepare and issue certificates. Maintain and update the vessels’ files and electronic software/ platform both back-office and online. Update survey records. Maintain office registers and correct assignment of numbering. Preparation of documents as required through word-processing, typewriter or other means. Determine Flag requirements and apply to Flag Administrations for surveys, inspections, related issues and special requests. Carries out any other duties as instructed by the Division Manager. Minimum Qualifications: BSc in Shipping Previous experience in a shipping company will be considered as an...

Company Description As a leading provider of online financial services, Swissquote Group offers innovative solutions and comprehensive services to meet the wide-ranging demands of its global clients. With an Online Trading Platform linked to more than 60 stock markets in over 40 countries, including off-exchange trading in derivative products, Swissquote offers simple, rapid, online trading in shares, bonds, funds, options, futures, warrants, ETFs, Structured Products, forex and cryptocurrencies. Swissquote Group is listed on the SIX Swiss Exchange (symbol: SQN) and employs 1,000 professionals at its headquarters in Gland (Switzerland) and offices in Zurich, Bern, Dubai, Hong Kong, London, Luxembourg, Malta, Singapore and Cyprus. Job Description We are looking for a dedicated and detail-oriented Back Office Officer to join our team over a six-month period, with possibility of extension. The ideal candidate will have excellent attention to detail, strong organizational...

Who are V? As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders. Overall Purpose of The Job Be the marine resource to the Fleet Cell and contribute towards operating the vessels to the highest safety standards, in compliance with...

The Cyprus Institute (CyI) is a European non-profit Science and Technology oriented Educational and Research Institution based in Cyprus and led by an acclaimed Board of Trustees. The research agenda of the CyI is pursued at its five Research Centres: The Computation-based Science and Technology Research Centre (CaSToRC), the Science and Technology in Archaeology and Culture Research Centre (STARC), the Energy Environment Water Research Centre (EEWRC), the Climate and Atmosphere Research Centre (CARE-C), and the Science and Technology Driven Policy and Innovation Research Centre (STeDI-RC). Considerable cross-centre interaction is a characteristic of the Institute’s culture. The Cyprus Institute invites applications for a highly qualified and motivated individual to join the Institute as an Information Technology Officer. The successful candidate will have a supporting role to provide general IT support and contribute to developing suitable IT solutions to deliver a...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. Capital.com is on a mission to make the world of finance more accessible, engaging, and useful. We are a Fintech company with a difference, we use innovative technology to develop the most easy-to-use and transparent financial trading platform on the market! We are looking for Back Office Officer with Arabic to join our Team! Responsibilities: Responsible for the daily payment transactions processing (fund in/out) and ensuring all payments are processed accurately and in a timely mannerIy-depth understanding of international payments, Coordinating with the AML, Compliance, Customer Support, Accounting, and Sales Departments for...