190 customer support officer jobs in Limassol

Responsibilities: Receive enquires from the customer through email. Handling the requests from the quotation stage up until the invoicing stage. Coordinate with the Company’s Service Engineers, and make arrangements for traveling, attendance, and submission of service reports. Responsible for the execution and implementation of the complete flow of operations. Search the approved service stations, through the website of the manufacturers and/or the classification societies members of IACS. Maintain the most efficient implementation of the ISO Systems as per Company’s standards. Create and control all manual filing systems and relevant office paperwork.   Requirements: BSc in Shipping, Maritime or any other related field will be considered as an advantage. Ability and flexibility to work in a dynamic environment with tight deadlines. Excellent organizational, communication and teamwork skills. Ability to manage...

GNA Marine Supplies Ltd, as representatives of the multinational shipping paint company PPG, is looking to hire a Customer Support Officer. The position is permanent with prospects for development. Minimum Qualifications: Studies related to Shipping Excellent command of the English language, both written and spoken Excellent computer skills Excellent Customer service skills Organizational and time management skills Be a trustworthy and responsible person Pleasant and positive personality Main Responsibilities : Communication with customers via email and phone To receive enquires through various media Send orders electronically and follow up until invoiced and paid Creation and control of all manual filing systems and all relevant office paperwork Responsible for the execution and implementation of the complete flow of operations Any other duties instructed from the company Offered : Satisfactory earnings...

Join FxPro : a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 500 employees representing 40 nationalities, making it an exciting and dynamic workplace. At FxPro , we see each team member as an integral part of our success story. As a Customer Support Officer , you will assist the clients of FxPro. The Customer Support Officer responsibilities include but not limited to providing support to customers through various ways, answering customers’ questions and resolving problems. The successful candidate must be able to work in shifts 24/5. Here's the shifts schedule: 08:00-16:00 16:00-00:00 00:00-08:00 Responsibilities Respond to customer inquiries: Handle incoming customer calls, emails, and chat messages in a timely and professional manner. Provide prompt and accurate responses to customer inquiries regarding...

The role The Customer Support Department is responsible for interacting with customers to provide and process information regarding enquiries, problems and information needed by the customers. The Customer Support Department provides and delivers professional, helpful, high-quality service and assistance by the customers. The ideal candidate will possess the following qualifications/skills: Fluency in Chinese and English both verbal and written is a must. Relevant experience background in the forex industry would be considered as an advantage Qualifications in economics/ finance or any related is a plus Ability to work shifts on a 24/5 hour basis Knowledge of Meta Trader platforms is desirable Ability to meet deadlines Strong analytical and problem solving skills Computer literate with experience using MS Office applications, trading platforms, CRM Systems, Chat and email system to monitor performance ability to work effectively in an...

Join FxPro : a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 500 employees representing 22 nationalities, making it an exciting and dynamic workplace. At FxPro , we see each team member as an integral part of our success story. As a Customer Support Officer , you'll assist the clients of BnkPro, a new entity in the FxPro Group. The Customer Support Officer responsibilities include, but are not limited to, providing support to customers through various mediums, answering customers' inquiries, and resolving any issues they may face. The successful candidate from Cyprus must be able to work in rotational 24/7 shifts (08:00-16:00,16:00-00:00,00:00-08:00). Responsibilities Deliver service and support to customers through live chats, emails and phone calls Provide answers to customers by identifying problems, researching answers and...

Ultimate Traders is looking to hire smart and innovative people for Cyprus Office! We are currently looking to hire an awesome Customer Support Officer. Key Responsibilities: Provide support to customers via live chat, email and/or telephone Resolve client queries and provide support when required Be the liaison between client’s requests, customer service and back office operations Ensure that all client’s requests are processed on time with no delays Provide a quality customer support during the account opening stages as well as throughout the existence of the trading account Promote the Company’s services Qualifications and Requirements: Degree in Business Administration or any related field Business fluency in English language, both verbal and written is a must Previous relevant experience in a similar online customer support (emails/live chat) role is a must Previous experiences with CRM systems and Discord...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We are looking for Back Office Officer to join our Team in Limassol! Responsibilities Responsible for the daily payment transactions processing (fund in/out) and ensuring all payments are processed accurately and in a timely mannerIy-depth understanding of international payments Coordinating with the AML, Compliance, Customer Support, Accounting, and Sales Departments for back-office and payments related tasks Communicating with the Company’s payment providers Liaising with banks Support related to banking transaction Identifying signs of financial crime including money laundering and terrorist financing to identify high-risk transactions...

Admirals is a global FinTech company headquartered in Estonia. Started as a Neobroker, we have evolved into a Financial Ecosystem, offering a wide range of products and services to meet our clients' lifelong financial needs. With a strong focus on innovation, quality, and customer satisfaction, we have become known as a market leader in the industry. With a diverse team of over 350 professionals in 18 countries, we are constantly growing and expanding our global footprint. Why join Admirals? Professional and personal development - We believe in investing in our people and provide ongoing training and development opportunities to help you grow both professionally and personally A supportive work environment - We foster a collaborative and inclusive work culture, where teamwork and support are valued. Our leadership team is committed to creating a positive and empowering work environment Opportunities for advancement - As a fast-growing company, there are ample...

We are seeking a dynamic and dedicated individual to join our team as an AML & Responsible Gaming Officer . In this pivotal role, you will play a key part in ensuring compliance with anti-money laundering (AML) regulations and promoting responsible gaming practices. Main responsibilities: ✔️ Perform thorough Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD), including background checks to verify client identities and source of wealth and assess associated risks. ✔️ Conducting comprehensive background checks to authenticate player identities and evaluate potential risks they may present. ✔️ Conduct internal investigations in response to detected suspicious activities. ✔️ Identify and report any suspicious activities by monitoring triggers, analyzing customer transactions, and scrutinizing activity patterns. ✔️ Escalate cases of suspicious players to senior management and Money Laundering Reporting Officer (MLRO) ✔️ Utilize advanced technology...

XSpot Wealth is a growing hybrid wealth management company, founded in 2014 and headquartered in Limassol, with a team of 30 finance professionals and offices in Athens, Thessaloniki, Crete, London, and Dubai. Our mission is to revolutionize investing by making professional wealth management accessible to all. Recognized as "The 2020 Most Innovative Wealth Manager in Europe" by World Finance Magazine, we combine expert financial strategies with cutting-edge technology to deliver tailored, secure, and high-performance investment solutions. We are looking for an experienced Back Office and Support Officer to join our team. If you have a strong background in Back Office, support and onboarding of clients, and want to be part of a dynamic investment environment, we’d love to hear from you. WE ARE LOOKING FOR Back Office and Support Officer to join our team in Limassol-Cyprus . This role will also be responsible for assisting with the Corporate and Retail...

Company Overview: Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySEC), the Cayman Islands (CIMA), and Mauritius (FSC). We were founded in Melbourne, Australia and have offices worldwide. Our Cyprus office, Mitrade EU, is just starting up, presenting a unique opportunity to be a founding member and work actively within the core of the business. With this, internal growth is not only welcomed but also encouraged, providing our employees with the opportunity to grow, develop and succeed in their current role and any future roles they might have with Mitrade Group. This position offers not only career development opportunities but also the chance to be part of a fun, dynamic team that collaborates to support our clients. Role Summary: It is an individual contributor role based in our Limassol office. The Compliance Officer will be responsible for assisting in the development,...

Who are V? As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders. Overall Purpose of The Job Assist with the day to day operations of HSQE department and contribute effectively towards the HSEQ management system, whilst providing...

Trumia Ltd (“Trumia” or the “Institution”) is a new-generation E-Money and Payment Services financial services provider, licensed and regulated in the EU. The Institution has set out to provide its clients with customer-centric and innovative financial services. It offers both consumer wallets and corporate accounts, driven by state-of-the-art technology to make its financial services seamless and beneficial to its users. We are currently looking for Financial Crime Compliance (FCC) Officers to join our fast growing and dynamic team. The opportunity to join the team at this stage in the Institutions’ journey provides for an exciting and rewarding experience. The FCC Officer will have the opportunity to grow in a dynamic environment, whilst gaining knowledge and experience in the field of Financial Crime Compliance in a fast-paced and technology driven industry. The chosen candidate will be supporting the Head of Compliance and MLRO in managing...

About EXANTE EXANTE is a wealth tech company that provides centralized trading solutions and B2B financial infrastructure that helps create value through technology. Our proprietary trading platform enables direct market access to 1 million financial instruments, including stocks, ETFs, bonds, futures, and options, from a single multi-currency account. We are a fast-growing global company with 600+ employees across 70+ locations, representing 60 nationalities, all of us following the same guiding principles: We believe that freedom is an inherited right We are catalysts We defend privacy We cater to our customers to an unprecedented degree As a Financial company, we know our investment priorities. We invest in our people. Join us in creating a new standard for wealth management: https://exantecareers.com About The Role The Crypto Transaction Operational Coordinator is a pivotal role that ensures seamless integration and setup of new...

About us: Scope Markets is a rapidly expanding Group of companies providing online trading services, with regulated entities and operational hubs around the world. Scope Markets aims to provide the best in class trading infrastructure to cater to the needs of all types of clients from the beginners to the very ultimate institutional traders. We are extraordinarily proud to provide cutting-edge technology, speedy execution, and low latency solutions to our clients to ensure the most optimal trading environment through strategic placement of trading servers, and robust software and hardware The Role: The Partner Relations Officer is responsible for managing the operational processes related to Introducing Brokers (IBs),ensuring a seamless onboarding experience and providing ongoing support to partners. The ideal candidate will proactively support operational aspects of partner management, address technical concerns, and contribute to overall efficiency within the...

If you’ve been searching for an opportunity that will put you on the fast track to career success, you’ve just found it. A.D. Compliance Services currently has an exciting, full-time career opportunity for a Communication Monitoring and Compliance Assistant (German - French - Portuguese - Spanish) at our headquarters in Limassol. As a Communication Monitoring and Compliance Assistant , you will be responsible for analyzing calls between employees and clients to improve communication, customer service, and understanding of client needs. This initiative is designed to enhance the overall customer experience by identifying areas for improvement and implementing effective communication strategies. By focusing on these responsibilities, you will play a key role in maintaining the company's reputation for high-quality products or services while ensuring customer satisfaction. Main Duties and Responsibilities: Determine Call Centre and Agent...

XSpot Wealth is a growing digital wealth management company, founded in 2014 and headquartered in Limassol, with a team of 30 finance professionals and offices in Athens, Thessaloniki, Crete, London, and Dubai. Our mission is to revolutionize investing by making professional wealth management accessible to all. Recognized as "The 2020 Most Innovative Wealth Manager in Europe" by World Finance, we combine expert financial strategies with cutting-edge technology to deliver tailored, secure, and high-performance investment solutions. We are looking for an experienced Compliance Officer to join our team. If you have a strong background in compliance, financial regulations, and risk management, and want to be part of a dynamic investment environment, we’d love to hear from you. THE ROLE This role is based in Limassol and offers a unique blend of hands-on involvement and strategic responsibility in the compliance field, providing opportunities for professional growth. You will...

FinSpec Services Ltd currently has an exciting, full-time career opportunity for a Back Office Officer at our headquarters in Limassol. Main Role: Processing deposits, withdrawals, transfers and refunds according to the company policies and procedures; Responsible for transaction processing (Corrections/adjustments in the CRM); Handling customer inquiries regarding payments; Contacting PSPs in relation to clients’ deposits/withdrawals; Any requests assigned by the RISK/KYC/Dealing/AML/CS department and any other task assigned by the team leader/manager/management in general;   Working Schedule: Monday to Thursday 09:00 - 18:00 with one (1) hour break; Friday 09:00 - 15:00 or 12:00 - 18:00 with a half hour break; Fridays and public holidays are applicable on a rotation basis.   Candidate Profile: Previous experience in a Back-office position in the Forex industry will be considered as an advantage;...

Why join our organization? Are you interested in an exciting career opportunities, and personal growth in an international fast-paced working environment? Join our community! When you work with our company, you partner with one of the world’s leading third-party ship managers. You join over 2,000 talented professionals at the shore and over 20,000 professionals at sea, in over 30 countries and across the world’s oceans. Together, we move a fleet of over 650 vessels and help hundreds of ship owners trade cargo all around the world safely and efficiently. You help us deliver Ship Management, Crewing, Finance, Information Technology, Human Resources, and Consulting services. With over 80 nationalities at sea and shore, and 46-54% (female to male) gender ratio at shore, we are proud of our multinational and inclusive workplace. We’re looking forward to meeting you! Job Objective The Compliance Officer is responsible for supporting the Group Cmmercial...