111 customer support officer jobs in Limassol

Tickmill is looking to hire a Customer Support Officer to join our rapidly expanding team to assist with all client queries via live chats, emails, and phone calls for the Tickmill group. About Tickmill. Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014, and employs over 250 individuals through its offices in London, Cyprus, Estonia, South Africa and several other regional offices globally. Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what makes it possible to rank among the best in the...

The role The Customer Support Department is responsible to interact with customers to provide and process information regarding enquiries, problems and information needed by the customers. The Customer Support Department provides and delivers professional, helpful, high quality service and assistance by the customers. The ideal candidate will possess the following qualifications/skills: Proven customer support experience Experience/background in Forex and the Financial Market is a plus Excellent command of the English and Arabic languages, both verbal and written Proficiency in the use of Microsoft Office Word, Excel, Outlook Strong phone contact handling skills and active listening Ability to work under pressure and meet deadlines Excellent communication and presentation skills Flexible to work on a weekly rotating shifts (morning/ afternoon/ night) The successful candidate will be accountable for: Effectively...

Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now! Tickmill is looking to hire a Customer Support Officer to join our rapidly expanding team in Limassol, Cyprus to assist with all client queries via live chats, emails, and phone calls for the Tickmill group. About us. Tickmill is a global group of companies, offering trading services with a prime focus on Futures, Options and CFDs on Forex, Stock Indices, Commodities and Bonds. Regulated in the United Kingdom by the FCA, in Cyprus by CySEC, in the Seychelles by the FSA, in Labuan by the Labuan FSA and the FSCA in South Africa, we provide first-class products and services, catering to the needs of the most sophisticated retail and institutional clients around the world. We take pride in being one of the fastest-growing brokers in the world processing monthly more than 9 million client trades, while our monthly average trading volume is over $140...

ADMINISTRATIVE & CUSTOMER SUPPORT OFFICER (PART TIME JOB) Job responsibilities ISO 9001:2015  Administrator Responsible for the day to day activities and operations of the company. Minimum requirements   Degree in Marketing or Business administration. Candidates with experience in the shipping industry will be considered an advantage. Candidate must be incredibly motivated and organized with great attention to detail and positive attitude. Excellent command of the English language, both written  and verbal is a must. Excellent computer skills. Pleasant personality. Working hours from 08:30 to 13:00 hours, 5 days a week. All applications will be treated in strict confidence. Not what you are looking for? Try these related job searches Administrative & Customer Support Officer jobs in Limassol Interglobe MariNet Services (IMS) jobs in Limassol Limassol Forex jobs Limassol...

XS Systems, an upcoming Forex Broker. The Company maintains a positive and friendly atmosphere and looking to build a solid team with high level professionals. Job Description: Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints and reach out to provide assistance Share feature requests and effective workarounds with team members Follow up with customers to ensure that any issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Job Requirements: Experience as a Customer Support Specialist or similar CS role Business fluency in the English/Arabic language Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems...

payabl. is a fast-growing international fintech company enabling online merchants to accept payments globally through innovative solutions. Since 2011, we have grown into a dynamic team of great people with the core company values at heart, driving merchants’ business success through payments. About the job: This is a fantastic opportunity to join a diverse workforce who are passionate about providing the highest quality of service to our clients in relation to our banking services. The successful candidate will work closely with our clients and support them in their banking related inquiries. Job Responsibilities: Assisting customers via various channels during office hours such as email, online chat and telephone Building and maintaining long lasting relationships with existing customers, offering them the best solution services Managing clients operational queries and issues to successful resolution Ensuring that existing clients are satisfied...

Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now! Tickmill is looking to hire a Customer Support Officer to join our rapidly expanding team in Limassol, Cyprus to assist with all client queries via live chats, emails, and phone calls for the Tickmill group. About us. Tickmill is a global group of companies, offering trading services with a prime focus on Futures, Options and CFDs on Forex, Stock Indices, Commodities and Bonds. Regulated in the United Kingdom by the FCA, in Cyprus by CySEC, in the Seychelles by the FSA, in Labuan by the Labuan FSA and the FSCA in South Africa, we provide first-class products and services, catering to the needs of the most sophisticated retail and institutional clients around the world. We take pride in being one of the fastest-growing brokers in the world processing monthly more than 9 million client trades, while our monthly average trading volume is over...

XS Systems, an upcoming Forex Broker. The Company maintains a positive and friendly atmosphere and looking to build a solid team with high level professionals. Job Description: Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints and reach out to provide assistance Share feature requests and effective workarounds with team members Follow up with customers to ensure that any issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Job Requirements: Experience as a Customer Support Specialist or similar CS role Business fluency in the English language Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work...

Join BnkPro: an international fintech company for talented professionals. We are always on the lookout for individuals who can perform and excel in a dynamic and innovative working environment. We view each and every one of our employees as an indispensable part of the team. Join our growing international team with offices in Limassol, London, Monaco, Nassau & Dubai with 200+ FxPro employees of 22 nationalities.   We are looking for Customer Support Officers who will assist the clients of , a new entity in the FxPro Group. The Customer Support Officer responsibilities include but not limited to providing support to customers through various ways, answering customers’ questions and resolving problems. The successful candidate from UK must be able to work in 08:00-17:00 or 10:00-19:00 UK time. The successful candidate from Cyprus must be able to work in shifts 24/5 (08:00-16:00,16:00-00:00,00:00-08:00). You will: Deliver service and...

We are looking for a skilled individual with knowledge and ability to add on to our Back Office department. Our group of companies is highly devoted to its clients by offering the best customer support, services and trading experience. As our business is currently expanding we look to hire individuals who can adapt and join our friendly and fast-paced environment. Responsibilities and Duties Respond to client's issue and enquiries promptly through email, chat, and internal ticketing system. Responsible for setting the customer expectation and escalate issues when necessary Onboarding and due diligence of clients as per internal procedures Communicate and coordinate issues with various departments, collecting feedback and put forward the optimization plan and promote the implementation Responsible for account setting for finance software related operations, such as MetaQuotes, MetaTrader 4, MetaTrader 5 Update and implementation of the Back Office...

On behalf of one of our clients a regulated Forex broker, we are seeking to recruit Back-Office Officer to join their team in Limassol .  If you enjoy working in a fast-paced environment and being a member of a goal-oriented team, then you are fit for the role!  Job Responsibilities Overseeing the daily execution of tasks relating to client deposits, client withdrawals, affiliate withdrawals, account opening/maintenance and closures Authorizing client withdrawals based on the Company’s thresholds Leading the risk assessment of all transactions related to deposits, withdrawals and credits, to identify potential fraud and other related issues, and take all necessary actions Resolving internal and external queries in a timely and professional manner Leading and ensuring effective implementation of Know your Client (KYC) procedure to all potential and existing Clients Preparing of various regulatory reports related to back-office...

Join FxPro : an international fintech company for talented professionals. We are always on the lookout for individuals who can perform and excel in a dynamic and innovative working environment. We view each and every one of our employees as an indispensable part of the team. Join our growing international team with offices in Limassol, London, Monaco, Nassau & Dubai with 200+ FxPro employees of 22 nationalities. We are looking for Support Relationship Officer including but not limited to providing support to customers in various ways, answering questions, and resolving problems. The successful candidate must be able to work in weekly shifted rotation (09:00-18:00/12:00-21:00) from Monday-Friday. Main duties/responsibilities: Maintaining contact with existing clients to ensure high levels of client satisfaction. Ensure that the services and products of the company are explained clearly to the clients so as to assist them to finish an application, providing...

The Company Windsor Solutions Ltd is a leading FinTech Service Provider, member of the Windsor Brokers Group of Companies with head office in Limassol Cyprus. JOB DESCRIPTION The Junior Service Desk Officer provides hardware and software maintenance, user support, training and consultation, and recommendations about future planning and development of resources. POSITION’S QUALIFICATIONS BSc/MSc in Computer Science or any related field. 1-2 Years of previous experience in similar position will be considered an advantage. Hands on experience on computer set up is a must. Any other IT professional qualifications will be considered as an advantage. Ability to work under pressure and meet deadlines. Very good communication skills with all levels of people to listen users’ problems patiently. Very good oral and written English. MAIN RESPONSIBILITIES Ensure proper function of users’ computer, software and any...

Parimatch Tech is an award-winning employer, who develops technology and marketing solutions for the Gaming and Entertainment industry. Parimatch Tech runs educational and entertainment projects internally, implementing innovative approaches to creating a comfortable working environment. If our values resonate with yours and you’d like to join the awarded No1 company in the Cyprus’ Best Workplaces™ 2022 and one of the “Europe’s Best Workplaces ™ 2021”, we are looking for an HR Relocation Officer for our offices in Limassol. Main Responsibilities: Support relocated or new employees on the process of retrieving and collecting requested relocation process documents prior to their arrival in Cyprus  Support relocated or new employees when they arrive in Cyprus in accordance with individual needs of employees and their families, including arranging temporary or permanent housing, schooling, transportation assistance, and other...

Our strategic procurement team at ZEABORN Ship Management creates sustainable competitive advances for our customers: a dedicated and well-connected internal logistics team combined with a proven practiced category management approach and clustering of volumes in cooperation with a major liner company, gives us strong purchasing power for the benefit of our customers with full transparency a matter of course. In order to further expand this set-up in line with the interests of our customers, we are looking  in Cyprus  for a (JUNIOR) PROCUREMENT OFFICER KEY RESPONSIBILITIES Render procurement services to the fleet team in which the procurement officer is embedded. Close cooperation with the superintendents. Process the procurement requisitions from the vessels, taking into account the procurement policy of the company and the advices from superintendents. Continuously strive to optimize the procurement processes in order to come to the best...

We are looking for proactive highly motivated teammate for our partner - global international gambling company based in USA. As Director of Operations (COO) will organize and oversee the daily operations of the company, ensuring that the business is well coordinated and productive by managing procedures and people. This is an amazing opportunity to join a global, fast paced organisation with a mission to empower digital asset ownership for people and businesses. You will be working closely with the CEO to plan and execute the company vision of empowering digital asset ownership. Essential Skills: Experience in Operations Management 3+ Experience in global international companies and markets, including Australia, Ireland, Germany, New Zeland, USA. Advanced experience in scaling hyper-growth projects from early-stage to enterprise-level, with tried and tested solutions to combat the associated challenges. Experience leading and growing global engineering and operational teams in...

We are looking for an experienced  Chief Marketing Officer (CMO)  to oversee all marketing operations of the company and develop marketing strategy and vision. You will be in charge of a team of enthusiastic marketing professionals and will direct our marketing efforts towards company success. The goal is to ensure the company’s marketing efforts are successful in helping to drive business growth. Responsibilities Define marketing strategies to support the company’s overall strategies and objectives Develop a feasible marketing plan for the departments and oversee its day-to-day implementation Oversee all marketing activities, including design, content, SEO/SEM, marketing database, email, social media and display advertising campaigns Set marketing KPIs and monitor team progress, ensuring digital marketing campaign and organizational objectives are met Track and measure the performance of all marketing channels and propose...

Are you looking to advance your career? We are seeking to hire a motivated team player to add to our office of talented professionals. About Us We are a Cyprus based IT and Marketing services company, dedicated to providing cutting-edge resources and solutions to our clients. We are expanding our IT team, and looking for an IT Support Officer to join our office in Limassol, Cyprus. Job Title: IT Support Responsibilities: Acts as the first point of IT contact for any technical issues. Resolves requests for technical assistance either in person, ticketing system or over the phone. Administers and supports desktop PC’s, laptops, printers, VoIP devices Maintains and supports in-office IT equipment and back-office systems. Deploys new hardware and software as needed. Troubleshoots system and network problems, diagnoses and solves hardware/software faults. Assists on day-to-day administration and monitoring of MS Windows servers, Office...

Since 2011, AdTech Holding is a starting point for an array of advertising, affiliate marketing, and martech companies. Ecosystems and innovation labs for AdTech & MarTech projects (PropellerAds, propush.me, NOTIX) We're looking for a Marketing Officer! We believe every brand, product, service, or offer can find its audience and take its place in the market. PropellerAds unites publishers and advertisers through its Self-Serve platform and managed service into a complete marketing ecosystem. Your daily business: Development of marketing strategies , lead generation and increasing the flow of new customers Market research, the formation of a product roadmap Analysis of marketing activities , and development of strategies to improve efficiency (content marketing, contextual and search advertising, SMM, bloggers, PR) Setting tasks for performance agencie s for advertising campaigns in paid channels, designing and setting tasks for analysts...