9 customer support agent jobs

WeDoSupport is growing tremendously, and we continue to conquer new countries! Role in a nutshell: Now we're looking for a French & English speaking Customer Support Agent to join our team and make his own contribution to our products. Responsibilities: ✔️ Providing support in French by email and Live chats; ✔️ Processing with great attention to details and content; ✔️ Identifying clients' needs and proactively proposing solutions; ✔️ Focusing on customer expectations and satisfaction; ✔️ Working closely with our team to improve and establish the necessary processes. Qualifications: ✔️ Proficiency in French and English, both written and spoken; ✔️ Proactive person with good support/sales skills; ✔️ Strong communication and negotiation skills; ✔️ Attention to detail; ✔️ Previous experience as a support agent will be considered an advantage. Why WeDoSupport? Up to 50% monthly bonuses; Snacks in the Office; 24 days...

Admirals Group, a global growing FinTech company based in Estonia, is seeking a customer-oriented and Bulgarian-speaking Customer Support Agent to join our dynamic team. As a leading player in the financial services industry, Admirals Group has evolved from a Neobroker to an Admirals Financial Ecosystem, providing users with easy-to-use, affordable, and secure personal financial management solutions. With a team of over 350 professionals across 18 countries, Admirals Group is dedicated to meeting people's lifelong financial needs. We pride ourselves on being a quality market leader in the industry, constantly expanding and diversifying our product offerings. Join our team and be part of a company that is shaping the future of financial services globally! We are seeking a highly experienced and proactive Senior Compliance Officer (Seychelles) to lead and manage our compliance function in a Seychelles-licensed Forex company. This key leadership role requires deep expertise in...

Job Summary: We are seeking a detail-oriented and proactive Back Office Support Agent to join our team. The ideal candidate will have experience working with Payment Service Providers (PSPs) and possess strong skills in Excel and office applications. This role involves managing transaction tracking, approving requests, following up on Risk Reviews (RR), and providing Know Your Customer (KYC) support. Key Responsibilities: Transaction Management: Track and manage transactions post-processing to ensure accuracy and timeliness. Approve and process transactions in accordance with company policies. PSP Coordination: Liaise with Payment Service Providers to resolve any issues related to transactions and service delivery. Excel Reporting: Generate and maintain detailed reports using Excel, analyzing transaction data for trends and discrepancies. Create and monitor dashboards to provide insights into transaction processing and support...

Role Overview: We are seeking a Conversion Agent with and without experience in Forex to join our international team at our headquarters in Limassol. As part of a diverse and multinational team, you will be responsible for expanding the company's client base and driving revenue generation, while identifying opportunities for business development and networking. Requirements: - fluent in English or Polish language - strong negotiation skills and ability to close deals - well-developed interpersonal skills, technical writing, and verbal communication skills - enthusiastic, dynamic and self-motivated with strong sales skills - customer support oriented We offer: - really high salaries and best incentives and bonus schemes on the island - only Hot database - daily snacks and beverages at the office - opportunities for professional growth and personal development - 21 days annual leave - a friendly atmosphere and opportunity to work with a professional team Working...

Required Language English Employment Type Full time Contract Type Permanent Description Are you looking for a change? Or are you looking for a new adventure? Do you want to develop both personally and professionally? Then you will be glad to hear that we, at Foundever are currently looking for customer service agents. We hope that you would like to work for a multinational company in an international environment with colleagues and clients from all over the world! About The Position In this position you will be working as an English speaking customer service agent for one of our clients, who is a rapidly growing international company within e-finance. Your job will consist of helping customers both by phone and mail with questions regarding: invoices, billing requests, refunding and general support. The most important task however is to give the customer a great experience and leave them with a positive feeling. Just to be clear, you will not be doing any...

Company Description QCONNECT SOLUTIONS LIMITED is a management consulting company based at 13 GOSDEN ROAD, SURREY, United Kingdom. We are dedicated to providing exceptional consulting services to our clients with a focus on innovation and excellence. Role Description This is a full-time on-site role for a Customer Service Agent at QCONNECT SOLUTIONS LIMITED located in Limassol, Cyprus. The Customer Service Agent will be responsible for handling customer inquiries, resolving issues, and ensuring high levels of customer satisfaction on a daily basis. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong communication and interpersonal skills Problem-solving abilities and patience Ability to work well in a team environment Attention to detail and organizational skills Previous experience in a customer service role is a plus Fluency in multiple languages is an advantage Not...

Our Company is looking for a Retention Agent in Limassol. If you have the necessary skills and experience, then we are looking forward to receiving your CV for this Limassol based Retention Agent role in Limassol MAIN DUTIES AND RESPONSIBILITIES Analyse customer data and market trends to identify opportunities for improving customer retention. Design and implement effective customer retention strategies and initiatives. Collaborate with cross-functional teams to align retention efforts with marketing, sales, and customer support. Segment the customer base based on various criteria, such as behaviour, demographics, and value. Develop targeted retention campaigns and personalized communication to enhance customer engagement and satisfaction. Evaluate the customer journey and identify pain points or areas for improvement. Implement strategies to optimize the customer experience at every touchpoint. Work closely with the product and development teams to...

Praxis is looking for a talented Customer Success Manager, to join our expanding team. ln this role, the Customer Success Manager will be responsible for maintaining and enhancing the relationships with our portfolio of accounts. The agent will act as the primary point of contact for our clients, ensuring they effectively utilize our platform and services to meet their business needs and goals. Roles & Responsibilities Regularly engage with your portfolio of accounts to understand their business, goals and strategies. Identify opportunities for clients to better leverage our company’s software. Train merchants on how to best use our software to match their business needs. Notify clients of software upgrades and schedule training on new features. Create awareness of product features, new product launches, services and offerings. Maintain a high level of client satisfaction by providing effective support and problem resolution. Manage the...

At WeDoSupport, we're on an exciting journey of growth and expansion into new markets. As we continue to thrive, we're seeking a passionate and experienced Customer Support Team Lead (French Speaker ) to spearhead our efforts in delivering exceptional service to our valued customers. If you're ready to take on a leadership role in a dynamic and collaborative environment, this opportunity is for you! ? ‍ Office Hours: Monday to Friday (9-18) with one shift (14-23) per week to support agents during peak periods. ✅ Main Responsibilities: Provide leadership to a team of 20+ employees, fostering a positive and collaborative environment. Conduct training and development sessions for team members. Handle escalated complaints effectively. Monitor team performance and provide constructive feedback for improvement. Ensure smooth operation of customer support workflows, including ticket management, live chat, email responses, and phone support. Maintain...