12 Cyprus jobs found

Start: asap Tasks: • Respond to customers via live chat and emails • Document and delegate bugs and other issues • Troubleshoot new issues directly with our customers • Interact with various departments (VIP, Marketing, and other) to improve customer experience • Ensure customer satisfaction and provide professional customer support • Assist with any other ad-hoc projects within the Department Skills • Bilingual - Native in French and fluent in English is a must • Experience or Understanding of the financial services and/or online sector will be considered as advantage • Ability to communicate clearly and concise in English • Good Communication skills • Ability to communicate clearly • Showing empathy and understanding • Patience and attentiveness • Attention to Detail • Excellent problem-solving skills Able to work in shifts (9h00 – 17h30, 12h30 – 21h00, 14h45 – 23h00)...

Job Purpose We are seeking to grow our Customer Care team with a highly motivated individual. The Customer Care Service Desk Agent will be responsible for managing the support queue within the company’s ticketing system and monitoring all technical support case priorities to ensure they are handled as per the company’s internal procedures. This includes monitoring incoming emails and answering incoming calls, logging new and updating existing cases and keeping customers and engineers updated with fault resolution progress. Main Duties and Responsibilities Always deliver a high degree of customer service for all support queries and adhere to all service management principles. Take ownership of all logged problems, faults and queries and ensure they are handled as per the company’s internal procedures. Log calls correctly within the company support ticketing and logging system. Proactively escalate more complex issues through the...

A collection of the world’s most renowned architects, designers and engineers came together to originate ONE. They all shared our vision and affinity to deliver an exceptional, unique, and genuine building with unrivalled quality, striking aesthetic and breath-taking elegance that redefines Limassol and luxury living. ONE is seeking to recruit enthusiastic, client oriented and friendly Front Office Agent  to join our growing team of people. The Front Office Agent will represent our operations first point of contact with our residence and guests.  He/she will be responsible to oversee all receptionist and secretarial duties at our main entrance desk. He/she will perform a range of duties including answering phone calls, communicating any matters and managing/assisting on our residence inquiries. His/her central goal is to provide our residents with outstanding customer service and support. As the ‘face’ of ONE, he/she will be presentable and...

A collection of the world’s most renowned architects, designers and engineers came together to originate ONE. They all shared our vision and affinity to deliver an exceptional, unique, and genuine building with unrivalled quality, striking aesthetic and breath-taking elegance that redefines Limassol and luxury living. ONE is seeking to recruit enthusiastic, client oriented and friendly Front Office Agent to join our growing team of people. The Front Office Agent will represent our operations first point of contact with our residence and guests.  He/she will be responsible to oversee all receptionist and secretarial duties at our main entrance desk. He/she will perform a range of duties including answering phone calls, communicating any matters and managing/assisting on our residence inquiries. His/her central goal is to provide our residents with outstanding customer service and support. As the ‘face’ of ONE, he/she will be presentable and...

Do you wish to join a team that Dreams Big? Do you want to start a journey that Moves Fast? Join our team and enjoy the benefits of the biggest global network in real estate. Build your successful career and reap the profits of our cutting-edge technology and the latest marketing tools. Our philosophy is that relentlessness opens doors and creates professional careers. So, join our relentless team, enjoy our brand-new luxurious offices at Kolonaki Square, in the heart of Athens, and secure a successful career with CENTURY 21. About the Job Position CENTURY 21 is looking for a highly motivated, experienced, energetic, and organized Office Administrator to join our growing team. You will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from our customers in a prompt manner. What We Are Looking For: Proficient with Word, Excel, PowerPoint, Outlook Self-motivated, organized, and detail-oriented. Ability to...

Job Purpose   We are seeking to grow our Customer Service team and to hire a highly motivated individual, who will be responsible to coordinate and arrange attendances onboard when requested by the customers and/or following recommendations by either the Technical and/or Satcom Support team and sometimes with collaboration with an external agent – Field Service Engineer. The target of the Customer Service Officer is to receive and communicate offers from suppliers for the spare/equipment required at the best price possible and to successfully complete all services on board under one attendance, avoiding the need for a follow-up attendance on the same matter. Collaborates with the Logistics Coordinator to source the spares/equipment needed and to be either shipped or carried by the technician on board to complete an attendance. Main Duties and Responsibilities Receives and records service inquiries in the company's electronic systems....

A collection of the world’s most renowned architects, designers and engineers came together to originate ONE. They all shared our vision and affinity to deliver an exceptional, unique, and genuine building with unrivalled quality, striking aesthetic and breath-taking elegance that redefines Limassol and luxury living. ONE is seeking to recruit enthusiastic, client oriented and friendly Front Office Agent  to join our growing team of people. The Front Office Agent will represent our operations first point of contact with our residence and guests.  He/she will be responsible to oversee all receptionist and secretarial duties at our main entrance desk. He/she will perform a range of duties including answering phone calls, communicating any matters and managing/assisting on our residence inquiries. His/her central goal is to provide our residents with outstanding customer service and support. As the ‘face’ of ONE, he/she will be presentable and...

The Pepperstone story started in 2010. Our team describes us as a place for the creative and the driven. We’re a team who do things a little differently: we’re a global fintech that was born digital, nimble, connected, and united in our purpose to truly support every one of our customers’ quests for trading mastery. Our people are motivated to develop their careers in FinTech in a vibrant and fast-paced environment. We thrive on progress – for our traders and for ourselves. We possess a unique organisational culture, combined with a vibrant and fast-paced working environment for driven people who want to grow their career in finance and do so with one of the world's fastest-growing FX brokers. The Role Our IT Operations Support Agent plays an important role at Pepperstone by monitoring the business-critical IT systems, including our Website, Client Area and Trading Systems and will be able to provide Tier 1 escalation and operational support to the...

The Consultant will deal with services provided by Arribatec Marine to the Client. The Consultant shall have a focal point to interact and communicate with InfoShip Service Manager and Client’s Coordinator (or a delegated appointed by the Client). The Consultant shall provide all the following services: ·         InfoShip to Oracle interface management ·         Onboard /Ashore transmission (and viceversa) ·         Upon request support crash programs ·         Vendors Management to InfoShip Management ·         Price List Management Spares Items ·         Price List Management Consumable Items ·         InfoShip second level...

The Pepperstone story started in 2010. Our team describes us as a place for the creative and the driven. We’re a team who do things a little differently: we’re a global fintech that was born digital, nimble, connected, and united in our purpose to truly support every one of our customers’ quests for trading mastery. Our people are motivated to develop their careers in FinTech in a vibrant and fast-paced environment. We thrive on progress – for our traders and for ourselves. We possess a unique organisational culture, combined with a vibrant and fast-paced working environment for driven people who want to grow their career in finance and do so with one of the world's fastest-growing FX brokers. The Role Our IT Operations Support Agent plays an important role at Pepperstone by monitoring the business-critical IT systems, including our Website, Client Area and Trading Systems and will be able to provide Tier 1 escalation and operational support to the...

Company Description In the fast-growing economies of the world, there’s a new generation of ambitious younger people eager to gain financial independence. And they’re turning to the world’s financial markets to achieve it. Exinity’s mission is to empower them to succeed. We design, engineer and market a growing range of innovative trading and investing products that meet their expectations for choice, creativity and control, and which are backed by risk management tools, education - and a great customer experience. For over 20 years, Exinity has provided leveraged trading to some two million customers through our global brands Alpari and FXTM. Now, we are adding further brands to our portfolio – with a further three planned for rollout by the end of 2022. Exinity is an energetic and diverse company with offices across Europe, Asia and Africa, and we’re always looking for talented individuals to join us. ‘Freedom to Succeed’ is not just a promise we make to our clients and...

Looking for a professional upgrade? Come work in a multinational company, located in Limassol. We’ll give you a competitive, experience-based remuneration package, health insurance, and a friendly working environment. To apply for this job right away, send us your CV now at hr@nardato.com. Make sure to mention in the subject line that you’re applying for the Complaints Officer position.  Complaints Officer – Main Duties • Responsible for handling, investigating, and resolving customers complaints within given timeframes through various mediums including telephone and email. • Obtaining necessary information/updates from other departments regarding the resolution of the complaints. • Presenting detailed summaries of complaints to the Head of Department as well as to the Management. • Negotiating suitable resolutions to complaints with clients. • Ensuring that all formal replies are provided accordingly...