26 customer service jobs in Paphos

About the company: Currency Solutions is a global payments and risk management company based in central London. Founded in 2003, we are proud to be one of the UK's leading FX companies, serving over 30,000 clients worldwide. About the role: As a customer service specialist you will be responsible for all customer queries and support, you will represent the face of Currency Solutions. This will include general queries, follow ups, responding to customer feedback, promoting customer reviews of Currency Solutions services. Customer services will also be responsible for ad-hoc administrative tasks. Complying with the company’s policies, procedures and controls when dealing with customers and colleagues. Responsibilities: Filing company documents and distributing post/deliveries Conducting regular stock checks and assist with office maintenance/ordering management Communicate internally and externally by phone, email and face to face. Routing of calls to the appropriate...

Aristo Developers, one of the leading property developers in Cyprus, is looking to recruit a Real Estate Sales Administrator/Assistant to join our growing team in Paphos.  The Candidate: The Real Estate Sales Administrator/Assistant should be a goal-oriented team player with excellent communication and time management skills with the ability to work in a fast-paced environment. Main Responsibilities: Support the sales team by handling administrative tasks, including managing paperwork, and maintaining accurate customer records Respond promptly and professionally to inquiries from potential buyers, providing them with the necessary information and guidance to make informed decisions. Be able to handle telephone calls and emails professionally Be in direct contact with supervisors and colleagues regarding procedures within the sales department Key Skills/Experience: Excellent knowledge of English (both verbal and in writing) is a must...

Aphrodite Hills Resort is seeking a detail-oriented and customer-focused Reservations Officer to join our dynamic team. The ideal candidate will be responsible for managing guest reservations efficiently and professionally, ensuring high levels of accuracy and customer satisfaction. You will serve as a key point of contact for guests, travel agents, and tour operators, providing exceptional service that reflects the luxury standards of Aphrodite Hills Resort Key Duties/Responsibilities: ⁃To deal efficiently with all telephone, email, internet and ‘in person’ enquiries ⁃To ensure that all reservations are recorded following procedures with full and clear information and that they are inputted accurately and promptly into the system ⁃To maximize revenue by converting enquiries, recognizing business prospects and opportunities to upsell ⁃To liaise with clients and partners in a professional manner building rapport and creating professional relationships...

Job Summary: The Reservations Manager is responsible for managing the daily operations of the reservations team, ensuring the accurate recording and processing of all reservations, and maximising revenue through booking or upselling, cross selling processes. This role involves managing a team and conducting audits to uphold departmental standards. Reservations Manager will manage schedules, training plans, maintaining tee & room availability and resolving escalated issues. The manager will actively liaise with guests, contracted partners and resort operations teams to ensure seamless operations and exceptional guest service. Key Duties/Responsibilities: Lead and support the reservations team, ensuring established procedures are adhered to and high standards of customer service. Create, manage, and adjust work schedules to ensure adequate coverage for departmental operating days/ times Facilitate regular team meetings to share updates, address challenges,...

The Front Office Receptionist is the first friendly face that visitors encounter, playing a vital role in creating a welcoming atmosphere. This position is essential for ensuring smooth daily operations at the reception area by managing communications, scheduling appointments, and providing information to guests and staff alike. Success in this role means delivering exceptional customer service, effectively multitasking, and maintaining an organized space. A great Front Office Receptionist fosters positive relationships and reflects the organization's values through their professionalism and warmth. Responsibilities Greet and welcome visitors, directing them to the right person or department. Check-in / Check-out Procedure Provide support to clients and employees by answering questions and resolving issues. Answer and route incoming phone calls and emails with a friendly demeanor. Keep the reception area neat and organized. Assist with light administrative tasks....

Who we are: Intergo Telecom Ltd is a fast-growing telecommunications company specializing in providing innovative communication solutions to businesses worldwide. We are known for our exceptional customer service and cutting-edge technology. As a Key Account Manager at Intergo Telecom, you will be part of a dynamic and motivated sales team, responsible for managing and growing our key accounts. You will have the opportunity to work with top-tier clients and contribute to the company's success. What you will be doing: Building and maintaining strong relationships with existing key clients Identifying upsell and cross-sell opportunities within your portfolio Developing account plans and strategies in collaboration with the sales team Collaborating with internal teams to ensure customer satisfaction Providing exceptional customer service and resolving any account-related issues Keeping up-to-date with industry trends and competitors Requirements...

Aphrodite Hills Hotel is currently seeking to recruit a Front Office Manager to join its highly successful Team. Requirements: Previous experience in similar position in a 4* or 5* hotel Excellent knowledge of English and Greek language Additional language will be considered an advantage Strong computer skills Excellent organizational and communicational skills Excellent interpersonal and leadership skills Ability to work in a fast pace environment and cope under pressure Problem - solving ability Team player Due to work permit restrictions, candidates must have the relevant papers to work to Cyprus Duties: Organizing, and directing the Front Office department Be in charge of the consistent quality of customer service of the department Handling guests’ complaints and special requests Monitors daily occupancy, arrivals and departures Room allocation Close communication with all departments Conducts day-to...

About Us: Ellyvia Events is a professional wedding planning company in Cyprus with 10 years of successful experience in the events industry. Our mission is to create unforgettable and meaningful celebrations on the Island of Love. Job Description: Are you a young, energetic individual looking for a job that is both exciting and fulfilling? If you enjoy working in a dynamic environment that helps you grow and develop, we are looking for you! Requirements:     Conversational Russian and English     Physical endurance, willingness to engage in active work, including carrying equipment     Work permit     Driver’s license     Own vehicle     Сommunication skills What We Offer:     Salary starting from €1500 + bonuses     Official employment     Supportive and professional team Your Responsibilities:     Assisting with loading, transporting, and setting up...

Job Summary The Reservations Manager is responsible for managing the daily operations of the reservations team, ensuring the accurate recording and processing of all reservations, and maximizing revenue through booking or up selling, cross selling processes. This role involves managing a team and conducting audits to uphold departmental standards. Reservations Manager will manage schedules, training plans, maintaining tee & room availability and resolving escalated issues. The manager will actively liaise with guests, contracted partners and resort operations teams to ensure seamless operations and exceptional guest service. Key Duties/Responsibilities: ⁃Lead and support the reservations team, ensuring established procedures are adhered to and high standards of customer service. ⁃Create, manage, and adjust work schedules to ensure adequate coverage for departmental operating days/ times ⁃Facilitate regular team meetings to share updates, address...

IIntergo Telecom is a leading provider of innovative telecommunications solutions, dedicated to delivering exceptional service and support to our customers across the globe. We strive to exceed expectations through our commitment to quality, reliability, and customer satisfaction. Our dedication to excellence has earned us a place among Deloitte's Technology Fast 50 in the Middle East and Cyprus, as well as a spot on the prestigious FT1000 List of Europe's Fastest Growing Companies. With a dynamic team of 60 professionals spread across 20 countries, we continue to grow and thrive. We are now seeking a highly motivated and results-driven Enterprise Account Executive to join our team. In this role, you will play a key part in driving sales and revenue growth by working closely with our outstanding SDR team, converting leads into closed deals. Responsibilities: Create strong relations and close new business leads within the enterprise market (BPO, Taxi Hailing, iGaming,...

About Us: Maven Trading is a leading prop firm that has been operating since 2022. Led by a strong leadership team and supported by incredible staff, Maven is focused on becoming the ultimate destination for trading education.  We’re seeking a proactive individual to join our team as a Hybrid (mostly remote) Executive Operations Coordinator. This role is pivotal in ensuring smooth operations, supporting our C-suite executives, and streamlining administrative processes across the organization—all from the comfort of your own home, anywhere in the world. Job Overview: We’re looking for a highly organized, detail-oriented individual to take ownership of a wide range of administrative, operational, and coordination tasks. You’ll be the backbone of our executive team, managing schedules, onboarding processes, contracts, and inquiries while keeping everything running like clockwork. Occasionally you will be called upon to do some work in...

Details Greet and welcome guests upon arrival and provide a brief introduction to our winery and wine offerings. Acquires and maintains thorough knowledge of winery and our wines. Maintain a clean and organized tasting room and ensure that all guests receive prompt and attentive service. Be able to manage and maintain stock and inventory of wines in the tasting room. Able to perform quality of work efficiently with minimal supervision. General cleanliness of the standing and seating areas. Answers visitor questions and able to provide general tourist information. Open to working other special events when needed. May be assigned other tasks or be asked to participate in other activities as needed.   Qualifications High school diploma or equivalent and / or qualified experience required. Educated to at least WST Level2 or equivalent (will be considered as an advantage). Professional appearance and demeanor. Verbal...

The Call Centre Supervisor leads a team of customer service and sales agents, ensuring quality interactions, achieving targets and maintaining efficiency. This role involves coaching, performance management and operational oversight to drive both service excellence and sales success. Benefits: Salary €20,800 per annum 21 days paid annual leave Working 5 days/week Paid overtime and Commission Constant training and development Great working environment with multi-cultural team   Key Responsibilities Team Management: Supervise agents, monitor KPIs and ensure performance targets are met. Coaching & Development: Train agents in customer service, sales and product knowledge. Escalation Handling: Resolve complex customer issues and support agents. Sales & Service Optimization: Balance customer service with upselling and sales targets....

NUP is seeking to hire a Student Advisor & Admissions Officer . Job Purpose : To advise, evaluate and recruit students. Main Responsibilities Include Process Greek and English speaking leads generated from the Marketing Department as well as inbound calls in a timely manner. Counsel and advise prospective students about the university and programmes, educational and career opportunities, admission criteria and university policies and requirements. Provide clear, correct and timely information whilst following up to ensure progress and resolution of all inquiries. Maintain communication via telephone, whatsapp and email with prospective students through all stages of the recruitment and admission process. Keep records of prospective students and update CRM in a comprehensible way. Liaise with academic staff for the evaluation of applicants and issue Offer Letters. Attend exhibitions, events and open days in Cyprus and abroad to promote the...

We are seeking a highly skilled Chief Information Officer (CIO) with proven experience in coding and technology development. The ideal candidate will have a minimum of 10 years of experience as a CIO or CTO, demonstrating strong project and management skills, task-oriented leadership, and exceptional people management abilities. This role will be responsible for driving the company’s technology strategy, ensuring the efficient execution of IT initiatives, and leading teams to deliver innovative solutions that support business growth. Key Responsibilities: Technology Strategy & Development • Define and execute the company’s technology roadmap, aligning IT initiatives with business goals. • Oversee software development, architecture, and infrastructure, ensuring scalable and secure solutions. • Maintain hands-on involvement in code development and review, guiding engineering teams in best practices. • Stay ahead of emerging...

We’re Hiring a Food & Beverage Operations Manager at Cap St. Georges! About Cap St. Georges Cap St. Georges Hotel & Resort  is a prestigious  5-star luxury destination , offering world-class hospitality, fine dining, and breathtaking views of the Mediterranean. We are looking for an experienced and dynamic  Food & Beverage Operations Manager  to lead our teams. Role Summary The Food & Beverage Operations Manager  will oversee all aspects of hotel operations, ensuring efficiency, quality service, and an exceptional guest experience. The ideal candidate will have a  proven track record in managing day-to-day operations  within the  Food and Beverage sector , with a focus on  optimizing performance ,  enhancing customer experience , and  driving operational efficiency . Key Responsibilities Lead and manage all food and beverage operations to  exceed guest expectations ....

Responsibilities: Coordinate and manage the day-to-day operations of the courier services Monitor and optimize delivery routes for efficiency and cost-effectiveness Communicate with couriers and drivers to ensure timely pickups and deliveries Handle customer inquiries and concerns related to delivery schedules Collaborate with various teams to streamline processes and enhance operational performance Requirements: Proficiency in English and Greek (both spoken and written) Proven experience in operations or logistics management Strong communication and interpersonal skills Ability to work effectively in a fast-paced and dynamic environment Not what you are looking for? Try these related job searches Operation Department Officer jobs Operation Department Officer jobs in Paphos Aramex Cyprus careers in Paphos Latest jobs in Paphos Cyprus Latest jobs

Responsibilities Reservation management Handle incoming reservation inquiries via phone, email, or online channels, providing information about room availability, rates, packages, and amenities, and assisting guests in making reservations based on their preferences and requirements. Booking processing Accurately input reservation details into the hotel’s reservation system, including guest information, room preferences, special requests, and payment details, ensuring completeness and correctness of reservation records. Guest assistance Assist guests with inquiries, requests, or changes to existing reservations, including modifications to booking dates, room types, or special accommodations, and provide solutions to ensure guest satisfaction and retention. Upselling and promotion Promote hotel services, amenities, and packages to guests during the reservation process, identifying opportunities for upselling or cross-selling to enhance the guest experience...

A.N. Stasis Estates PLC is looking for a Receptionist, who will welcome guests as they arrive at the hotel. Receptionist - Avlida Hotel A.N. Stasis Estates PLC is looking for a Receptionist, who will welcome guests as they arrive at the hotel. Their duties include checking guests in and out, issuing keys, taking reservations by telephone or email, preparing bills and dealing with payments. They provide guests with information, answer their queries and deal with complaints. Duties and Responsibilities: -Deal with guest check in/out of guests and groups and deal with daily enquiries -Taking reservations by telephone or email -Execute their part as per the Organisational chart -High customer orientation and strong communication -Successfully deal with customer complaints -Address and troubleshoot problems arising in daily operation -Ensure the sale of additional hotel services beyond accommodation (upgrades etc.) -To undertake basic office duties including...

Job Summary: We are seeking a detail-oriented Accountant to manage financial records and ensure compliance with accounting standards. The successful candidate will be responsible for preparing and submitting VAT returns, maintaining up-to-date bookkeeping, and serving as the primary contact for accounts queries. Key responsibilities include reconciling balance sheet and general ledger accounts, preparing bank payments and deposits, and assisting with cost analysis for budgeting and forecasting. The accountant will also ensure timely payment of credit invoices, support invoicing and cash collection, and provide ad hoc reports as needed. Strong analytical skills and proficiency in accounting software are essential for this role. Key Duties/Responsibilities: ⁃Preparing and submitting VAT returns ⁃Prepare and maintain the bookkeeping and accounting records and ensure they are up to date ⁃Contact point for accounts queries within area of responsibility ⁃Assist with...