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264 customer service jobs in Limassol

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Axi
14/09/2023
Full time
Customer Service Specialist
Axi Limassol, Cyprus
Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs) and Financial Spread betting. Our business has evolved into a world class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end to end trading experience available, servicing traders of all levels from beginners to institutional level clients. Our Axi values are: Selflessness - we are a team, who know that together we are stronger. Trust - we have confidence in our teammates to do the right things for the business and for each other. Ambition - we are passionate, focused and driven. Accountability - we step up, take ownership, and take pride in our work. Respect - we believe everyone is appreciated, included and listened to. Position Purpose: The role will represent the Organisation & the Global Client Services department within a model...
eToro
14/09/2023
Full time
KYC Administrator - Customer Service
eToro Limassol, Cyprus
eToro is the world’s leading social trading network, providing millions of users from around the world a one-stop-shop solution for their trading and investing needs. Since 2007, eToro has positioned itself as a Fintech leader, pioneering revolutionary practices such as social trading, blockchain and machine-learning-based investment products. eToro is a regulated and secure platform, operating in full transparency with its clients’ interest in mind.eToro’s award-winning trading and investing platform is home to millions of traders and investors in 140 countries. Join us and enjoy a professional, rewarding job atmosphere at a company that puts on emphasis on professional standards, while keeping the workplace fun. We offer competitive fees and great benefits for the right applicant. Responsibilities: Responding to customer inquiries in a timely and professional manner through various channels such as phone, email, or chat Resolving customer...
EXANTE
07/09/2023
Full time
Customer Service Manager
EXANTE Limassol, Cyprus
EXANTE is a wealthtech company that provides centralised trading solutions and B2B financial infrastructure that helps create value through technology. Our proprietary trading platform enables direct market access to a wide range of financial instruments including stocks, ETFs, bonds, futures, options and more from a single multi-currency account. With over 600 employees and a decade in the market, EXANTE’s presence extends across over 10 locations, including but not limited to the UK, Cyprus, Malta and Hong Kong. We're growing 70% year-on-year and hiring globally day-by-day. Responsibilities Decrease the need for clients and other internal stakeholders to contact the operations team. Make business easily scalable, less dependent on variable costs and execution Working within the operations team to evaluate and improve operational processes from a client service perspective. Provide a proactive roadmap on external and internal customer service improvements...
Doo Group
29/09/2023
Full time
Human Resources Administrator
Doo Group Limassol, Cyprus
Purpose: We are looking for an HR Administrato r who can assist with our daily human resources operations. We are eager to meet you if you bring a unique blend of organisational skills, attention to detail and a genuine passion for serving others. This role is critical to our ambition to fortify our HR Strategy and drive business growth. Doo's Expectations: Oversee payroll and employee benefits Provide guidance on payroll & compensation and benefits Conduct investigations in response to employee complaints Mentor managers on employee development best practices Responsible for administering internal records Oversee training and development programs Must Have's : Degree in Human Resource Management or related field 1+ years of HR Admin experience Proficiency with HRIS or Payroll Systems Strong communication skills Have strong attention to details and take pride in delivering quality reports. Be service oriented and be...
Pepperstone EU Limited
29/09/2023
Full time
Trading Operations Engineer
Pepperstone EU Limited Limassol, Cyprus
As a Trading Operations Engineer, you will need to apply your practical knowledge of the different types of trading systems offered by our company, have a deep understanding of Pepperstone's business model, and demonstrate a well-developed skill set in managing our trading infrastructure securely and efficiently. Your contributions will help ensure the smooth operation of our critical systems. Your Key Responsibilities Will Include, But Not Limited To Delivering top-notch IT support as a valuable member of the team responsible for both L2 and L3 IT support Timely addressing Operations tickets and requests while carefully considering their business sensitivity and urgency Maintaining a vigilant watch over critical IT systems, encompassing Trading Systems, Proxy servers, Windows servers, Bridge, Third-party applications, Websites, and the Client Area Efficiently managing and overseeing trading platforms, including MT4, MT5, cTrader, and similar platforms...
CW
29/09/2023
Full time
Customer Support Officer
ChartWorld Limassol, Cyprus
As a Customer Support Officer, you will be at the forefront of our commitment to exceptional customer service. Your Tasks: Assisting customers via telephone, web, and email, following up customer contacts as necessary, and supporting team colleagues with detailed technical guidance relating to customer inquiries. Provide customers with call back and or follow up actions to ensure satisfactory resolution within dept KPIs. Assisting and supporting in the resolution of customer complaints, escalating as necessary to line manager. To develop and publish FAQs and develop content for the knowledge base to enhance customer self-diagnosis and web-based knowledge tool to be expanded and available to all customers. To directly support engineering teams with specific technical requirements as appropriate to drive field improvement through experience, product knowledge, and customer feedback. Your Profile: 1-2 years in a similar marine industry-related position Experience in...
Nexters
28/09/2023
Full time
Data Engineer
Nexters Limassol, Cyprus
Nexters is an international game development company that strives to introduce the joy of core gaming experiences to casual players. In 2021 we went public and listed on the NASDAQ (GDEV). Nexters is part of the GDEV holding, which includes not only Nexters, but also Cubic Games, Dragon Machines, Royal Ark, Game Gears, and RJ Games studios. Our people work worldwide from offices in Cyprus, Armenia, and Kazakhstan or remotely. We want brilliant professionals who love building great games in a team with one of the best cultures. About Your Role We are the BI team, and we are looking for a Data Engineer. We currently work with data and visualizations, also dedicating time to process automation in UA. Moreover, we can propose cool projects internally and implement them. Want to become a part of our awesome team? Keep reading. What You’ll Be Doing Retrieving data from multiple sources, combining and delivering it to various points, mostly in the form of a data...
Libertex Group
28/09/2023
Full time
Global Head of Customer Success
Libertex Group Limassol, Cyprus
Libertex Europe Overview Part of the Libertex Group, Libertex is an online broker offering CFDs trading with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others. Libertex also offers investments in real stocks. Over the years, Libertex has received more than 40 prestigious international awards and recognitions, including “Best CFD Broker Europe” (Global Brands Magazine, 2022) and “Most Trusted Broker in Europe” (Ultimate Fintech Awards, 2021. Libertex is the Official Online Trading Partner of FC Bayern, bringing the exciting worlds of football and trading together. Since being founded in 1997, the Libertex Group has grown into a diverse group of companies, serving millions of clients from several countries all over the world. The Libertex trading platform is used by Indication Investments Ltd a Cyprus Investment Firm regulated and supervised by the Cyprus Securities and Exchange Commission (CySEC) with CIF License...
BrainRocket
27/09/2023
Full time
Project Manager
BrainRocket Limassol, Cyprus
BrainRocket is a software development company and digital solutions provider. The company has created over 40 cutting-edge products spanning 20 different markets. Our team of around 670 tech-savvy professionals successfully deliver scalable projects that are custom-made to the customers’ needs. We also strive to create a culture centered around personal and professional growth for employees, in a positive and welcoming environment. We're looking for an experienced Project Manager to join our development team! ✅Requirements: ✔️At least 3 years of experience in IT ✔️Excellent knowledge of Agile methodologies, Scrum & Kanban frameworks is a must ✔️Knowledge of Software Development Life Cycle (SDLC) ✔️Managing team experience ✔️Knowledge of Jira, Confluence ✔️Advanced verbal communication skills ✔️Knowledge of time management ✔️Be a decision maker and possess problem-solving skills ✔️Proven ability to work at multiple tasks at...
FP Markets
27/09/2023
Full time
Customer Support Specialist - English Speaking
FP Markets Limassol, Cyprus
FP Markets is a well established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Customer Support Specialist - English Speaking in our Limassol office . This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture. Reporting to: Head of Customer Experience Responsibilities: Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat Educating clients on how to use the Company’s website and trading platforms Communicating with clients regarding the company’s products and services via telephone, email and live chat Assisting other departments Candidate profile: Computer literacy with excellent working knowledge of Microsoft Office applications Knowledge and experience in FX will be...
CT
27/09/2023
Full time
Sales Advisors
Cassandra Trading Ltd Limassol, Cyprus
Η Cassandra Trading Ltd , θυγατρική της δημόσιας εταιρείας Cyprus Trading Corporation Plc , που ασχολείται με την εισαγωγή και διανομή των καπνικών προϊόντων της Philip Morris International, ζητά στελέχη για την πλήρωση της θέσης Sales Advisor στη Λεμεσό. Εργασία στο δίκτυο...
XF
27/09/2023
Full time
Project Manager
X-FLOW Limassol, Cyprus
The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.  Responsibilities Set project timeline Monitor project deliverables Update relevant stakeholders or team members on the project progress Coach and support project team members with tasks you assign them Qualifications Relevant game dev experience Strong business acumen in project planning and management Strong verbal, written, and organizational skills Not what you are looking for? Try these related job searches Project Manager jobs Project Manager jobs in Limassol X-FLOW jobs in Limassol Executive & Management jobs in Limassol Customer Service jobs in Cyprus Looking to hire in Limassol? Post a job and find employees in...
Soft2Bet
26/09/2023
Full time
Customer Engagement Agent
Soft2Bet Limassol, Cyprus
We're looking for a Customer Engagement Agent to join our team and make his own contribution to our products. Main responsibilities: Making daily outbound calls and follow-ups; Assisting new players and current players to ensure they are fully aware of all the aspects of the games and tools we offer Work with other departments such as Payments, Risk, and Customer Support. Requirements: An energetic passion for customer service and speaking directly with customers; Fluent Swedish speaker An understanding of the iGaming industry;   What we offer: Working in a dynamic European company Flexible work hours Ability of career and professional growth within the company Corporate events Young and friendly team Not what you are looking for? Try these related job searches Customer Engagement Agent jobs Customer Engagement Agent jobs in Limassol Soft2Bet jobs in Limassol Sales jobs in...
Pl
26/09/2023
Full time
Human Resources Director
Playnetic Limassol, Cyprus
Who are we? Playnetic is a new player in the gambling industry, who have built the senior team who have years of industry experience. Our focus is to build quality products within social casino and sweepstakes, but also targeting the more traditional slots markets. Our people have extensive experience in gaming and wider creative industries which feeds into our approach of development: highly autonomous, with an emphasis on collaborative decision-making and transparency. Cultural fit is as important to us as technical skills. What is in it for you? The story behind Playnetic is to build an environment that enables employees to benefit from our successes, we plan to scale up greatly over the next 12 months and have embedded an infrastructure to promote progression, flexibility and creative freedom. You have the platform to use your creative skills to their max and we want you to have the flexibility to do exactly this. We are global, diverse and a fully remote studio which allows...
Bellagio Home & Garden
26/09/2023
Full time
Salesperson
Bellagio Home & Garden Limassol, Cyprus
Bellagio Home&Garden is looking to employ a permanent and/or temporary salesperson for its store in Limassol. Necessary qualifications: At least 2 years of experience in a similar role in retail Knowledge of using computer software and the internet Secondary school graduate Knowledge of Decoration and/or Degree/Diploma in decoration desired but not necessary Integrity of character and pleasant personality Excellent knowledge of Greek and English Excellent communication and organizational skills, hard work, and team spirit Ability to coordinate tasks Responsibilities: Customer service Promotion and sale of the store's merchandise Store setup/appearance/operation Correct checkout operation Amenities: Attractive salary package 21 days annual leave Excellent working conditions Applications   Not what you are looking for? Try these related job searches Salesperson jobs Salesperson...
LC
26/09/2023
Full time
Sommelier
La Caleta Icon Ltd Limassol, Cyprus
Κύριες αρμοδιότητες: Εξυπηρέτηση των επισκεπτών κατά τη διάρκεια των γευμάτων με προτάσεις κρασιών με βάση το γούστο και τις προτιμήσεις τους Εκπαίδευση και συνεργασία με το υπόλοιπο...
XW
25/09/2023
Full time
Accountant
XSpot Wealth Limassol, Cyprus
Who we are?  XSpot Wealth, an EU regulated wealth manager, providing wealth management services with the use of advanced technology and open architecture for individuals and companies with a mission to make savings & investments available for everyone.  The Team  Our highly skilled team of professionals in the Financial and Asset Management Industry has extensive experience within leading global financial services groups. Combined with our industry experience and technical expertise, we aim to provide best in class customer service and investment solutions to help our clients to achieve their long-term objectives.  What are we looking for?  We’re looking for an Accountant  to join our Head office in Limassol. The successful candidate will serve in the Accounting and Funding department(s). This position can lead to rapid progression depending on the candidate’s performance.   ...
Capital.com
22/09/2023
Full time
IT Security engineer
Capital.com Limassol, Cyprus
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. We're in search of a Security Engineer to join our international IT Security Team.As a Security Engineer, your main focus will be to design, implement, and maintain security measures across our organization.You'll collaborate with various teams, including IT, development, and operations, to ensure the integration of security protocols and best practices into our products and processes. Responsibilities: Security Architecture: Design, implement, and review product, service, and infrastructure security. Identify vulnerabilities and propose solutions for enhanced security Threat Monitoring and Incident Response: Monitor security alerts,...
TMGM - TradeMax Global Markets
22/09/2023
Full time
Customer Support Officer
TMGM - TradeMax Global Markets Limassol, Cyprus
TMGM, a Forex broker under multiple regulatory authorities, is currently in search of an experienced Customer Support Officer to join our expanding team in Limassol, Cyprus. Our brokerage provides traders with access to a diverse range of asset classes, including CFDs in Forex, Metals, Shares, Indices, Energies, and Cryptocurrencies. Established in 2013, the TMGM Group has grown to have a global presence, with offices in Australia, Cyprus, and various regional locations. We take pride in our esteemed partnerships, including our role as the Official Regional Partner of Chelsea FC. The key responsibilities of this role encompass: Delivering outstanding customer service to clients through Live chat, email, and telephone channels. Engaging with clients to address queries and provide information about our trading platforms and service offerings. Assisting clients in resolving technical and troubleshooting issues. Collaborating with different departments to efficiently resolve...
Quadcode
21/09/2023
Full time
Product Owner (Billing)
Quadcode Limassol, Cyprus
We are Quadcode , a company that develops a SaaS trading platform for clients around the world. Breaking the company up into different business & service units is all about making sure each one gets what it needs to grow and thrive.We are seeking a dynamic and results-driven Product Owner (Billing) to lead the evolution of our billing and payment processing product. In this pivotal role, you will drive the creation of a cutting-edge product that sets new industry standards and exceeds market expectations.The person will be based in one of our offices in Larnaca or Limassol working on a hybrid model. Tasks in the Role: Develop and execute a competitive product strategy for market leadership; Drive metrics improvement and user engagement; Refine billing and payment funnel for optimal experiences; Collaborate with clients for aligned product roadmaps; Lead and inspire cross-functional teams effectively; Implement efficient project management practices;...
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