322 customer service jobs in Limassol

Role Description This is a full-time on-site role for a Customer Service Representative at IC Markets EU located in Limassol Municipality. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, enhancing the overall customer service experience. Qualifications Customer Satisfaction and Customer Experience skills. Strong communication and interpersonal skills. Problem-solving and conflict resolution abilities. Ability to work in a fast-paced environment. Experience in the finance or trading industry is a plus. Fluency in multiple languages is beneficial. Not what you are looking for? Try these related job searches Customer Service Representative jobs Customer Service Representative jobs in Limassol IC Markets careers in Limassol Sales jobs in Limassol Sales jobs in Cyprus

We seek an energetic, eager-to-learn individual with excellent communication skills to work as a Customer Service Executive in our Limassol office in Cyprus. Responsibilities: You will be responsible for the full lifecycle of our clients (the customer) working on temporary cross-border employment contracts. You will be the principal point of contact for all customer enquiries either by telephone or e-mail. Manage the relationships and queries from contractors, end clients, agencies and authorities via email and telephone. Collecting and verifying compliance-related documentation (KYC) and escalating and checking timesheets. Liaising with local accountants for contractor registrations and de-registrations. Liaising with local accountants for the administration and provision of payroll services as and when required. You will monitor customer satisfaction levels and service delivery turnaround within set time frames. Control and maintain records...

Kazoulis Global Logistics Ltd is seeking to recruit a Sea Freight & Customer Service Administrator. Responsibilities: Handle rate requests & bookings with agents and shipping lines Bookings follow up Handle problems with clients & agents Prepare documentation for clearing department Update the system with cargo details & communication with client Any other task as may be assigned and/or amended Requirements: Working experience in a similar position Professional, with excellent communication and interpersonal skills Ability to organize, analyze and communicate information Excellent Greek & English: written and verbal skills are essential Knowledge of Freightplus system will be considered an advantage Good knowledge of MS Office Remuneration Package - Benefits: Competitive salary based on candidates’ qualifications, experience and expectations 13th Salary Medical Insurance Coverage...

Company Description CEVA Logistics provides world-class supply chain solutions for large and medium-size companies worldwide. Offering complete supply chain design and implementation in contract logistics and freight management, CEVA collaborates with CMA CGM to provide end-to-end logistics solutions. CEVA’s integrated global network includes over 1,000 facilities in more than 170 countries, with 98,000 employees dedicated to delivering excellent operations and supply chain solutions. Role Description This is a full-time on-site role for a Customer Service Supervisor located in Limassol, Cyprus. The Customer Service Supervisor will oversee day-to-day customer service operations, ensuring high levels of customer satisfaction and efficient customer support. Responsibilities include Shipment follow up and updates Shipment manifests and documentation Pre advice & arrival notifications Invoicing customers Customs clearing processing...

We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal. Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers. Together, we turn ideas into action—let’s get started! We are looking for Engineering Manager who will lead several engineering teams in order to achieve technological excellency and produce high quality, high value and timely releases. ✅ Main Responsibilities ✔️ Directs and controls the back-end technologies of a platform/product ✔️ Leads the recruitment and onboarding process for their teams, hires/fires as necessary, coaches teams and individuals to grow talents ✔️ Manages back-end team leads and possibly senior engineers by doing activities such as: periodic feedbacks, one-to-one sessions, performance evaluations, preparing individual development plans (IDP) for direct reports...

The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global, and results-focused. You'll find our 550+ team currently across 11 locations and 9 time zones. The Role Our Client Services Officer provides exceptional client experiences through pre- and post-sales inbound support to clients via live chat, email, social media and phone. This role reports into the Senior Client Services Officer and works closely with others in the Client Services team. The Client Services Officer monitors trading conditions, undertakes client problem solving, and provides reports on client feedback...

An established Fintech company offering payment solutions is looking for an Operations Coordinator for their new office in Limassol, Cyprus. Location: Limassol, Cyprus Salary range: EUR 30,000 – 35,000   Duties & Responsibilities: Coordinate a wide range of operational tasks across the Fintech, including; Assist clients via live chat and emails regarding payment and system queries. Liaise between payments team and clients to request payment-related information and documents. Supporting the customer during onboarding phase to ensure a smooth process. Perform diverse data entry tasks and generate comprehensive reports. Act as backup for processing manual payments and troubleshooting payment issues. Support with organising small client events and promoting the brand. Undertake ad-hoc tasks and contribute to creating documentation and agreements. Bringing ideas and suggestions to improve processes. Requirements:...

Account Manager - Card Processing and Payment Solutions We are looking for an Account Manager to oversee and nurture key client relationships within our card processing business. The successful candidate will play a pivotal role in driving revenue growth, ensuring client satisfaction, and expanding our market presence. As a Key Account Manager, you will collaborate with cross-functional teams and leverage your industry expertise to meet and exceed client expectations. Primary Duties: Client Relationship Management Build and maintain strong, long-lasting relationships with Merchants and Channels Act as the main point of contact for clients, addressing their needs, concerns, and inquiries promptly Proactively engage with clients to understand their business goals and align our solutions with their objectives Revenue Growth Develop and implement strategic account plans to achieve revenue targets and maximize business opportunities Identify and...

? Who Are We? Welcome to Welltech —where health meets innovation! ? As a global leader in Health & Fitness industry , we’ve crossed over 200 million installs with five life-changing apps, all designed to boost well-being for millions. Our mission? To transform lives through intuitive nutrition trackers, powerful fitness solutions, and personalized wellness journeys—all powered by a diverse team of over 700 passionate professionals with presence across 5 hubs . Why Welltech? Imagine joining a team where your impact on global health and wellness is felt daily. At Welltech, we strive to be proactive wellness partners for our users, while continually evolving ourselves. What We're Looking For We are looking for a skilled and enthusiastic IT Support Specialist to join our IT team. In this role, you will be the first point of contact for employees seeking technical assistance. You will be responsible for troubleshooting a variety of IT issues,...

CRAE GROUP is one of the fastest-growing B2B service providers based in Cyprus. We develop, maintain and deploy various IT and customer based services to numerous businesses in various industries around the world. Founded in 2018, our continuous energy and efforts aim towards becoming a leading service provider, with an already impressive growth since our launch. We are a young, dynamic team who enjoy working in tech among creative and talented individuals. Our asset is the great people within our company with a unique approach on how to properly maintain our services and products. We are looking for talented Customer Support Representative to join our team in Limassol. Job Description & Responsibilities: Communication with customers through live chat and e-mails. Maintain prompt and empathetic attitude towards customers. Acknowledge and resolve customers’ issues and queries. Keeping up to date with products terms, offers and functions....

Description eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have over 38 million registered users from 100 countries and our platform is available in 20 languages. We are a fast growing business with over 1,500 employees across 13 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here . We are constantly growing and are excited to share that we are looking for a CS - Operations Specialist to join our team! What will you be doing? Have an intimate knowledge of the...

Company Description Totalserve Group is an international service provider based in Limassol, Cyprus, specializing in international tax planning, corporate, trusts, and fiduciary services. The group has offices in London, Athens, and the British Virgin Islands, offering associated services in legal, accounting, and audit. With a client-centric approach, Totalserve provides comprehensive solutions for a broad clientele including multinationals, banking institutions, high net worth individuals, and entrepreneurs. Role Description This is a full-time on-site role for a Human Resources Manager located in Limassol. The Group HR Manager will be responsible for overseeing all HR functions, managing recruitment processes, implementing HR policies, handling employee relations, and ensuring compliance with labor laws and regulations. Description and General Responsibilities 1. Consistently recruiting excellent staff and maintaining a smooth onboarding process. 2....

What You'll Do: The primary purpose of this role is to deliver exceptional technical support to clients who are using BidSwitch’s products and services. Customer Success Manager will act as a bridge between clients and the internal technical teams, facilitating effective communication, issue resolution, and knowledge sharing. Key responsibilities: Provide prompt, accurate, and efficient business and technical support to customers via email, ticket tracking system and online meetings; Diagnose and troubleshoot technical issues reported by clients, monitor their health metrics; Create and maintain clear and comprehensive technical documentation, including FAQs, troubleshooting guides, and best practices; Assist in the onboarding process of new clients, conduct training sessions to educate clients on how to effectively use the product; Gather feedback from clients regarding their experiences with the product, support process, and areas for improvement; Work closely...

Description eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have over 38 million registered users from 100 countries and our platform is available in 20 languages. We are a fast growing business with over 1,500 employees across 13 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here . We are constantly growing and are excited to share that we are looking for a Software Developer to join our team! What will you be doing? Design and develop a 24/7 high-scale, low-latency...

IronFX is a leading global online broker specializing in Forex, CFDs, Commodities and Spot Metals since 2010. Due to continuous expansion of our global operations, we currently seek a dynamic individual to assume the role of Affiliate Administrator. Key Responsibilities Review and monitor the performance of the Affiliate Managers in a daily basis. Provide administration support to the Affiliate Managers to expand their Media channels and monitor their online marketing activity through social media. Prepare performance reports and provide guidelines to Affiliate Managers to improve their monthly performance. Support any affiliates’ requests related to marketing /promotion material etc. Support any ad hoc operational duties in a daily basis Qualifications and Requirements Degree in Marketing, Business Administration or relevant field Previous experience in a similar position will be considered an advantage Excellent knowledge of the English language...

Company Description Sepagon is an innovative open banking technology provider with extensive experience in payments technology. Our seasoned team has honed their expertise in online payments and the open banking sector over the years, ensuring our solutions are both effective and reliable. We are dedicated to delivering cutting-edge solutions that meet the evolving needs of our clients. Sepagon empowers merchants to offer cost-effective and secure direct account-to-account (A2A) transfers by connecting customers' bank accounts directly, streamlining transactions and enhancing security. Role Description This is a full-time on-site role for a Customer Support Specialist, located in Limassol. The Customer Support Specialist will be responsible for handling customer inquiries, providing exceptional customer service, and ensuring customer satisfaction. Daily tasks include offering technical support, resolving customer issues, and maintaining detailed records of...

JustMarkets is seeking a Training and Quality Control Specialist to support internal teams across the business. In this role, you will design and deliver effective training programs, turning complex product information into clear, practical learning materials.  You’ll assess processes identifying and implementing workflow improvements to enhance operational efficiency, while also auditing call records and communications to ensure compliance with quality standards. Working closely with Business Development and other teams, you’ll play a key role in boosting team performance and maintaining service excellence. Explore opportunities at JustMarkets and become a part of our team of professionals! Responsibilities Develop and deliver training programs tailored to address team challenges, improve customer interaction techniques, and onboard new hires effectively Monitor and evaluate interactions across various communication channels, including calls, chats, and...

About Your Role We are seeking an experienced and strategic Head of Project Management to lead our Project Management function and oversee our Quality Assurance team. Reporting directly to the CIO, this senior role is central to driving the successful delivery of complex, high-impact technology initiatives across the business. In this position, you will manage our team of project managers, guiding the planning and execution of software development and broader technology projects. You’ll work closely with cross-functional teams—including development, operations, QA, and senior leadership—to ensure projects are aligned with business goals, delivered efficiently, and meet high quality standards. Oversight of the QA function will also be part of your remit, ensuring that quality and delivery are seamlessly integrated. The ideal candidate will bring at least eight years of project management experience, including leadership roles within FinTech, online...

Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now! As the CRM Manager at Tickmill, you will play a important role in enhancing customer engagement and driving business growth through strategic CRM initiatives. You will be responsible for managing automation and scalability to implement efficient and impactful automated customer journeys. Your expertise in CRM systems, marketing automation, and analytics will be crucial in optimizing customer interactions maximizing retention and lifetime value. About Tickmill. Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014, and employs over 270 individuals through its offices in London, Cyprus, Estonia, South Africa and several...