Sur Price Car Rentals Ltd
Limassol, Cyprus
Customer service representative
Surprice Car Rentals, a global car rental company, is recruiting a Customer Service Representative to support the continual growth of the brand across the world. The country operates in 30+ countries and enjoys a portfolio of 50+ global partners.
The role is based in our office in Limassol, Cyprus.
Key responsibilities
Communicate with customers via different channels
Answer to customer queries in a timely manner
Placing reservations for customers based on their requirements and budget
Sorting out any issues that may arise with reservations
Assisting customers with questions regarding the reservation process
Supporting customers who need to amend or cancel a reservation
Managing all the customers’ calls and emails
Maintaining a professional and empathetic attitude toward customers
Acknowledging and resolving customer complaints in a timely manner
Qualifications
Fluency in English...