VOISO
Larnaca, Cyprus
We are a fast-growing cloud contact center platform that serves customers from over 20 countries worldwide and has already powered over 100M+ customer interactions. We prioritize the user experience and are driven by a passion for transforming the legacy of the contact center space.
Voiso offers a software platform that enables call center managers to build, implement and manage call center environments without having to deploy any of their own infrastructure. The Voiso platform provides a set of high-precision tools to build powerful real-time dashboards, customize call flows, and identify and correct unproductive agent behavior. We measure actual agent performance – good and bad – and programmatically identify the exact call recordings where the agent disappointed or delighted the customer. Using Voiso, not only can you effortlessly deploy a new call center, but you can also maintain a clear picture of your agent's results – today, this week, or this year...