18 client support agent jobs

Position: Client Support Agent Department: Client Support            Reports To: Head of Client Support Location: Larnaca - Cyprus RESPONSIBILITIES & DUTIES     Supporting clients with any inquiries, through the means of communication established Respond promptly to customer inquiries, handling and resolving them accordingly Provide existing and Prospective Clients with relevant information regarding the website, promotions and products offers by the Company Obtain and evaluate all relevant information to handle inquiries correctly Record details of all inquiries, comments and complaints Directing requests and unresolved issues to the designated person and/or department Providing assistance to Prospective Clients with respect to the Account Opening Process Communicate and coordinate issues with other departments Communicate precise and correct information...

The Pepperstone story started in 2010. Our team describes us as a place for the creative and the driven. We’re a team who do things a little differently: we’re a global fintech that was born digital, nimble, connected, and united in our purpose to truly support every one of our customers’ quests for trading mastery. Our people are motivated to develop their careers in FinTech in a vibrant and fast-paced environment. We thrive on progress – for our traders and for ourselves. We possess a unique organisational culture, combined with a vibrant and fast-paced working environment for driven people who want to grow their career in finance and do so with one of the world's fastest-growing FX brokers. The Role Our IT Operations Support Agent plays an important role at Pepperstone by monitoring the business-critical IT systems, including our Website, Client Area and Trading Systems and will be able to provide Tier 1 escalation and operational support to the...

A collection of the world’s most renowned architects, designers and engineers came together to originate ONE. They all shared our vision and affinity to deliver an exceptional, unique, and genuine building with unrivalled quality, striking aesthetic and breath-taking elegance that redefines Limassol and luxury living. ONE is seeking to recruit enthusiastic, client oriented and friendly Front Office Agent  to join our growing team of people. The Front Office Agent will represent our operations first point of contact with our residence and guests.  He/she will be responsible to oversee all receptionist and secretarial duties at our main entrance desk. He/she will perform a range of duties including answering phone calls, communicating any matters and managing/assisting on our residence inquiries. His/her central goal is to provide our residents with outstanding customer service and support. As the ‘face’ of ONE, he/she will be presentable and...

A collection of the world’s most renowned architects, designers and engineers came together to originate ONE. They all shared our vision and affinity to deliver an exceptional, unique, and genuine building with unrivalled quality, striking aesthetic and breath-taking elegance that redefines Limassol and luxury living. ONE is seeking to recruit enthusiastic, client oriented and friendly Front Office Agent to join our growing team of people. The Front Office Agent will represent our operations first point of contact with our residence and guests.  He/she will be responsible to oversee all receptionist and secretarial duties at our main entrance desk. He/she will perform a range of duties including answering phone calls, communicating any matters and managing/assisting on our residence inquiries. His/her central goal is to provide our residents with outstanding customer service and support. As the ‘face’ of ONE, he/she will be presentable and...

Do you wish to join a team that Dreams Big? Do you want to start a journey that Moves Fast? Join our team and enjoy the benefits of the biggest global network in real estate. Build your successful career and reap the profits of our cutting-edge technology and the latest marketing tools. Our philosophy is that relentlessness opens doors and creates professional careers. So, join our relentless team, enjoy our brand-new luxurious offices at Kolonaki Square, in the heart of Athens, and secure a successful career with CENTURY 21. About the Job Position CENTURY 21 is looking for a highly motivated, experienced, energetic, and organized Office Administrator to join our growing team. You will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from our customers in a prompt manner. What We Are Looking For: Proficient with Word, Excel, PowerPoint, Outlook Self-motivated, organized, and detail-oriented. Ability to...

Position Scope: To generate new business through direct communication with clients and following up on leads and through the identification of new leads Job Responsibilities • Generating new business through following up on leads (assigned by the Company or through other legitimate means of the Employee’s own efforts) and the identification of new leads and networks of affiliates and business introducers, in line with the pre-approved Company practice, with the aim of converting leads into actual clients of the Company with the deposit of funds and the commencement of trading. • Developing, managing, and maintaining excellent relationships with clients for the longer term. • Adhering to the Company’s targets with respect to the number of daily / weekly Onboarding calls to prospective clients and conversions of such prospects to active clients. • Working closely with the Servicing team to ensure that they are properly introduced...

The Pepperstone story started in 2010. Our team describes us as a place for the creative and the driven. We’re a team who do things a little differently: we’re a global fintech that was born digital, nimble, connected, and united in our purpose to truly support every one of our customers’ quests for trading mastery. Our people are motivated to develop their careers in FinTech in a vibrant and fast-paced environment. We thrive on progress – for our traders and for ourselves. We possess a unique organisational culture, combined with a vibrant and fast-paced working environment for driven people who want to grow their career in finance and do so with one of the world's fastest-growing FX brokers. The Role Our IT Operations Support Agent plays an important role at Pepperstone by monitoring the business-critical IT systems, including our Website, Client Area and Trading Systems and will be able to provide Tier 1 escalation and operational support to the...

A collection of the world’s most renowned architects, designers and engineers came together to originate ONE. They all shared our vision and affinity to deliver an exceptional, unique, and genuine building with unrivalled quality, striking aesthetic and breath-taking elegance that redefines Limassol and luxury living. ONE is seeking to recruit enthusiastic, client oriented and friendly Front Office Agent  to join our growing team of people. The Front Office Agent will represent our operations first point of contact with our residence and guests.  He/she will be responsible to oversee all receptionist and secretarial duties at our main entrance desk. He/she will perform a range of duties including answering phone calls, communicating any matters and managing/assisting on our residence inquiries. His/her central goal is to provide our residents with outstanding customer service and support. As the ‘face’ of ONE, he/she will be presentable and...

Epic is one of the largest telecommunications companies in Cyprus and a member of a dynamic European family of telecommunications companies. With ability, innovation and agility at our core, we are offering a state-of-the-art network recognized by multiple awards in Cyprus. At epic we take care of our people and we enhance a people centric and learning culture for your professional growth. We are always looking for ambitious employees to be a part of our award-winning organisation! Our team is growing so join us to take your career to the next level and become a part of our team of more than 300 professionals. The role: We are looking for a Core Network Planning Engineer. As a Core Network Planning Engineer, you will be responsible for helping in designing, dimensioning, planning, delivering and reporting for the Core Networks. Furthermore, providing cost optimized, reliable and high-performance Core Networks solutions, according to the epic overall strategic targets...

Start: asap Tasks: • Respond to customers via live chat and emails • Document and delegate bugs and other issues • Troubleshoot new issues directly with our customers • Interact with various departments (VIP, Marketing, and other) to improve customer experience • Ensure customer satisfaction and provide professional customer support • Assist with any other ad-hoc projects within the Department Skills • Bilingual - Native in French and fluent in English is a must • Experience or Understanding of the financial services and/or online sector will be considered as advantage • Ability to communicate clearly and concise in English • Good Communication skills • Ability to communicate clearly • Showing empathy and understanding • Patience and attentiveness • Attention to Detail • Excellent problem-solving skills Able to work in shifts (9h00 – 17h30, 12h30 – 21h00, 14h45 – 23h00)...

Key Responsibilities: Promote real estate assets to potential buyers sourced either directly or through the network of external agents Effectively manage direct leads and enquiries from potential buyers relating to real estate assets Effectively manage leads and enquiries originating from external agents and other sources Coordinate with the Sales team to ensure effective organisation of appointments with potential buyers and registration in the Company’s CRM. Follow-up with potential buyers through the ongoing monitoring of registered leads and enquiries Undertake viewings with potential buyers and provide additional information as necessary following the completion of viewings Coordinate with potential buyers and external agents on the receipt of offers. Procuring necessary documentation for offers’ approval. Ensure that the company’s CRM system is kept up to date with all leads registered and followed up Report to the Head of...

We are looking for Real Estate Sales Consultant in Nicosia, Cyprus! Find below the key responsibilities: - Promote real estate assets to potential buyers sourced either directly or through the network of external agents - Effectively manage direct leads and enquiries from potential buyers relating to real estate assets, from external agents and/or other sources - Coordinate with the Sales team to ensure effective organisation of appointments with potential buyers and registration in the Company’s CRM. - Follow-up with potential buyers through the ongoing monitoring of registered leads and enquiries - Undertake viewings with potential buyers and provide additional information as necessary following the completion of viewings - Coordinate with potential buyers and external agents on the receipt of offers. Procuring necessary documentation for offers’ approval. - Ensure that the company’s CRM system is kept up to date with all leads registered and followed up - Report to the...

Job Description: A customer service agent is often the face of his employer. It is important for a customer service agent to ensure that each potential and existing customer have a pleasant experience. Responsibilities: Consult clients by answering telephone calls, emails and live-chats Provide customer support through technical competence and effective communication skills Able to identify and escalate customer issues Work closely with other departments Proactively escalate any issues to ensure the customer receives a resolution to their query Other responsibilities: Helping customers to complete KYC process Skills and Abilities: Fluent written & spoken English and Greek Knowledge of the Turkish/Russian languages is an advantage  Previous experience in a Call Center environment is an advantage  Ability to work under pressure Excellent customer communication skills Proven experience of computers and software applications Good typing...

Company Description In the fast-growing economies of the world, there’s a new generation of ambitious younger people eager to gain financial independence. And they’re turning to the world’s financial markets to achieve it. Exinity’s mission is to empower them to succeed. We design, engineer and market a growing range of innovative trading and investing products that meet their expectations for choice, creativity and control, and which are backed by risk management tools, education - and a great customer experience. For over 20 years, Exinity has provided leveraged trading to some two million customers through our global brands Alpari and FXTM. Now, we are adding further brands to our portfolio – with a further three planned for rollout by the end of 2022. Exinity is an energetic and diverse company with offices across Europe, Asia and Africa, and we’re always looking for talented individuals to join us. ‘Freedom to Succeed’ is not just a promise we make to our clients and...

Looking for a professional upgrade? Come work in a multinational company, located in Limassol. We’ll give you a competitive, experience-based remuneration package, health insurance, and a friendly working environment. To apply for this job right away, send us your CV now at hr@nardato.com. Make sure to mention in the subject line that you’re applying for the Complaints Officer position.  Complaints Officer – Main Duties • Responsible for handling, investigating, and resolving customers complaints within given timeframes through various mediums including telephone and email. • Obtaining necessary information/updates from other departments regarding the resolution of the complaints. • Presenting detailed summaries of complaints to the Head of Department as well as to the Management. • Negotiating suitable resolutions to complaints with clients. • Ensuring that all formal replies are provided accordingly...

We are seeking to recruit a high calibre professional at the level of real estate property sales advisor. The successful job incumbent will be based in our Nicosia office. This is a unique opportunity to broaden your knowledge, to gain valuable experience in the real estate sector, expand your network and ultimately advance your career. The Team Kadis Estates, is a leading company in the Real Estate Sector with over 35 years of experience in the Cyprus property market. The Company is a member of FIABCI, Cyprus Chamber of Commerce and Industry, CREA and a registered member of the Real Estate Agent Registration Council. The role The successful candidate will be primarily involved in the following: Arranging and assisting in property viewings between clients and property owners Establishing relationships with new customers Maintaining and growing relationships with existing customers Keeping a high level of knowledge about existing properties, and...

Key Responsibilities: Promote real estate assets to potential buyers sourced either directly or through the network of external agents Effectively manage direct leads and enquiries from potential buyers relating to real estate assets Effectively manage leads and enquiries originating from external agents and other sources Coordinate with the Sales team to ensure effective organisation of appointments with potential buyers and registration in the Company’s CRM. Follow-up with potential buyers through the ongoing monitoring of registered leads and enquiries Undertake viewings with potential buyers and provide additional information as necessary following the completion of viewings Coordinate with potential buyers and external agents on the receipt of offers. Procuring necessary documentation for offers’ approval. Ensure that the company’s CRM system is kept up to date with all leads registered and followed up Report to the Head of Sales and the Company’s Management team...