83 client relations and support officer jobs

About us: Scope Markets is a rapidly expanding Group of companies providing online trading services, with regulated entities and operational hubs around the world. Scope Markets aims to provide the best in class trading infrastructure to cater to the needs of all types of clients from the beginners to the very ultimate institutional traders. We are extraordinarily proud to provide cutting-edge technology, speedy execution, and low latency solutions to our clients to ensure the most optimal trading environment through strategic placement of trading servers, and robust software and hardware The Role: The Partner Relations Officer is responsible for managing the operational processes related to Introducing Brokers (IBs),ensuring a seamless onboarding experience and providing ongoing support to partners. The ideal candidate will proactively support operational aspects of partner management, address technical concerns, and contribute to overall efficiency within the...

ABOUT OUR COMPANY FXIFY, is a leading proprietary trading firm dedicated to excellence in the financial markets. Established in 2023 by a team of highly-skilled professionals with extensive industry experience, FXIFY has rapidly positioned itself as an innovator in the trading industry, leveraging cutting-edge technology, sophisticated algorithms, and deep market expertise to achieve outstanding results. At FXIFY, we are always looking for driven individuals who are passionate about trading and finance. Whether you are an experienced trader, a quantitative researcher, or a technology enthusiast, we offer exciting opportunities to grow and succeed all over the world. Explore our career opportunities and become part of a team that is shaping the future of trading. WE ARE LOOKING FOR FXIFY is looking for a Customer Support Specialist to join our international team of talented individuals. As a Customer Support Specialist, you will be a part of the team focusing on...

Scorewarrior is a game developer and publisher from Limassol, Cyprus. The company is focused on the 4X strategy genre with an ambitious goal to grow it’s hit game Total Battle to become the No.1 strategy game in the world. Our team consists of 150+ passionate, talented, self-demanding, and constantly developing professionals who love making high-quality games. Our mission: to unite and excite people all over the world. We are developing a massively multiplayer project with a codebase exceeding 300k+ lines of C++ . The project comprises various services operating in hundreds of instances (a sharded system for horizontal scaling). Our Core team provides fundamental modules and libraries to make life easier for our game teams. We strive for quality design that allows for the easy addition and development of new game mechanics. If you are passionate about software design , love C++ , and want to make an impact on backend service architecture, we look forward...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Responsibilities Strategic Leadership: Define and implement security policies, procedures, and frameworks aligned with industry standards and regulatory requirements. Cybersecurity Oversight: Ensure protection against cyber threats, fraud, and data breaches by enhancing IT security infrastructure and response mechanisms. Risk & Compliance Management: Oversee compliance with financial security regulations (e.g., GDPR, ISO 27001, PCI DSS) and coordinate audits. Incident Management: Develop and lead incident response strategies to mitigate security breaches and operational risks. Physical Security: Manage the security of...

bbf: is one of the leading and fastest growing companies in the property market in Cyprus and Greece, offering its clients such services, as property sales, rentals, management, construction, and other related services. Currently, bbf: is enlarging its internal staff, and we are looking for a proactive and analytical Senior Architect to join our Development Team in Limassol, Cyprus. Main tasks and responsibilities: Lead the design and preparation of architectural drawings and construction details. Review client feedback and market requirements, making necessary design adjustments. Develop and present alternative design solutions to clients. Oversee the preparation of sales and marketing materials for projects. Conduct design verification and ensure compliance with architectural standards. Collaborate closely with internal teams, managers, and clients to achieve project goals. Provide design expertise and quality control support throughout the...

Trumia is a licensed Electronic Money Institution based in Malta, designed to meet the financial needs of businesses and individuals. We specialize in streamlining payments for sectors facing challenges, offering digital solutions like multi-currency accounts and global payment flows. As a next-generation financial services firm, we focus on delivering secure, tailored technology solutions with a strong commitment to customer service excellence. The successful candidate will support Trumia’s growth strategy and be responsible to shape and drive the Institution’s sales and business development initiatives. The primary objective is to drive the company's revenue growth by being responsible for the sales team's overall performance and objectives. The person should be excited by selling into new markets and sectors, strategizing next steps, negotiating deals and delivering exceptional value to our clients while maintaining the highest standards of regulatory compliance. The chosen...

ABOUT OUR COMPANY FXIFY, is a leading proprietary trading firm dedicated to excellence in the financial markets. Established in 2023 by a team of highly-skilled professionals with extensive industry experience, FXIFY has rapidly positioned itself as an innovator in the trading industry, leveraging cutting-edge technology, sophisticated algorithms, and deep market expertise to achieve outstanding results. At FXIFY, we are always looking for driven individuals who are passionate about trading and finance. Whether you are an experienced trader, a quantitative researcher, or a technology enthusiast, we offer exciting opportunities to grow and succeed all over the world. Explore our career opportunities and become part of a team that is shaping the future of trading. WE ARE LOOKING FOR FXIFY is looking for a Payment Specialist to join our international team of talented individuals. As a Payment Specialist, you will be a part of the team managing payment...

Job Objective As a Compliance and Systems Officer you will be responsible for supporting the Compliance and Systems Manager in ensuring that the organization complies with all regulatory requirements relating to Know Your Customer (KYC), sanctions and procedural compliance. Responsibilities KYC Compliance Assist in the development and implementation of KYC policies and procedures in line with regulatory requirements. Ensure thorough due diligence processes for onboarding new customers and vendors and periodic review of existing customers and vendors. Conduct customer due diligence (CDD), enhanced due diligence (EDD), and ongoing due diligence (ODD) for high-risk clients. Monitor and evaluate customer and vendor risk profiles and ensure proper documentation and compliance with regulatory requirements. Ensure compliance with internal KYC and sanctions policies and regulatory requirements. Conduct periodic review and audits to verify adherence to KYC...

Who are V? As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders. Overall Purpose of The Job Assist with the day to day operations of HSQE department and contribute effectively towards the HSEQ management system, whilst providing...

Michael Kyprianou & Co LLC is expanding its Compliance Department and is seeking to hire a dedicated Compliance Officer Assistant to support its growing operations. Responsibilities: Assist in the development and implementation of an effective compliance framework. Support the implementation of the AML Manual, policies, procedures, and controls, ensuring compliance with relevant laws and regulations. Conduct client due diligence, perform transaction monitoring, and identify/examine suspicious activities or transactions related to money laundering, terrorist financing or sanctions breaches. Respond to AML/CFT compliance queries from personnel. Conduct investigations and prepare detailed analytical reports, including reports related to potential sanctions violations. Provide support in the daily operations of the Compliance Department. Undertake additional duties as assigned. Requirements:  Degree in Law, Business, Finance,...

IIntergo Telecom is a leading provider of innovative telecommunications solutions, dedicated to delivering exceptional service and support to our customers across the globe. We strive to exceed expectations through our commitment to quality, reliability, and customer satisfaction. Our dedication to excellence has earned us a place among Deloitte's Technology Fast 50 in the Middle East and Cyprus, as well as a spot on the prestigious FT1000 List of Europe's Fastest Growing Companies. With a dynamic team of 60 professionals spread across 20 countries, we continue to grow and thrive. We are now seeking a highly motivated and results-driven Enterprise Account Executive to join our team. In this role, you will play a key part in driving sales and revenue growth by working closely with our outstanding SDR team, converting leads into closed deals. Responsibilities: Create strong relations and close new business leads within the enterprise market (BPO, Taxi Hailing, iGaming,...

You will be part of the team on both the front and back lines for client support inquiries across our various communication channels, working with our growing global client base. The ideal candidate will be professional, polite, a team player, well-presented, and able to quickly identify and resolve inquiries while thinking on the go. Duties & Responsibilities Providing new clients support in relation to account onboarding Providing existing clients with ongoing support in relation to the operation of their account Working with internal stakeholders to ensure requests are resolved Ensuring appropriate delivery of communications to new and existing clients Managing website live chat, phone and email communication channels when needed. Perform Back Office duties as required and update Customer records. Ensure that all duties are performed in line with the necessary KYC, AML, and due diligence controls. Requirements University Degree in...

Opening We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Responsibilities Enforce the company's anti-money laundering framework. Work within service levels, KPIs, and align with regulatory best practices. Collaborate with internal and external teams to mitigate financial crime risks. Conduct risk reviews and complete risk assessments as needed. Report and record suspicious transactions or activities efficiently and promptly. Stay updated on anti-money laundering compliance rules, regulations, laws, and best practices. Identify trends using digital techniques. Requirements Bachelor's or Master's degree in a relevant field. 1–2 years of experience in a similar role (AML,...

About Cap St. Georges Cap St. Georges Hotel & Resort is a prestigious 5-star luxury destination, offering world-class hospitality, fine dining, and breathtaking views of the Mediterranean. We are seeking a Restaurant Supervisor to oversee the daily operations of our dining outlets and ensure an exceptional guest experience. Role Summary The Restaurant Supervisor will be responsible for the smooth operation of our restaurant, leading the service team to maintain the highest standards of hospitality and service. The ideal candidate should have experience in luxury dining environments, strong leadership skills, and a passion for delivering outstanding guest experiences. Key Responsibilities Supervise daily restaurant operations, ensuring seamless service and guest satisfaction Lead and train the service team to maintain exceptional hospitality standards Monitor food and beverage quality, presentation, and hygiene compliance Assist in managing...

Are you an experienced legal professional looking to make an impact in international law? Our legal department is growing and we are looking for a Legal Counsel to join us. Under the supervision and guidance of our Head of Legal and Compliance, you will be handling the legal and compliance support of the company’s business activity. All you need is: Law degree from a reputable university; Exceptional writing and editing skills in English; Upper-intermediate English or higher is a must; 2+ years of professional experience in the gambling industry; Experience in AML/KYC, GDPR, and compliance regulations; Strong analytical skills and attention to details; Ability to meet deadlines; Hard-working, well-organised and able to manage numerous tasks simultaneously under pressure; Hybrid work model : 2 days at the office, 3 days from home. Your daily adventures will look like: Reviewing contracts with software providers, payment...

? Join Our Team as a Bookkeeper at Sea Island Travel! ? Are you detail-oriented, highly organized, and passionate about numbers? Do you thrive in a fast-paced environment where accuracy is key? If so, we want YOU to be part of our dynamic team! As a Bookkeeper, you’ll play a crucial role in maintaining accurate financial records, reconciling accounts, and supporting the financial operations of our agency. Your expertise will help ensure smooth day-to-day financial management, keeping everything in perfect balance. Your Responsibilities: ? Maintain & Update the General Ledger – Ensure all transactions are recorded accurately and promptly. ? Process Accounts Payable & Receivable – Manage vendor payments and client invoices efficiently. ? Reconcile Supplier Invoices & Statements – Identify and resolve discrepancies in a timely manner. ? Assist in Financial Reporting – Support the preparation of profit and loss statements and balance sheets. ✅ Ensure...

We are looking for a career-oriented individual to join our Compliance Department for the position of Compliance Officer. Job Description: Implement compliance policies and procedures in compliance with company standards and CySEC’s regulative requirements Review client files and maintain complete and accurate records Perform ongoing compliance checks and monitoring Prepare Compliance training material Process KYC and related information in the company’s systems Support the Compliance Team in preparation of reports Provide compliance support to other departments Provide administrative assistance for compliance-related tasks Follow, analyse and implement changes related to any amendments to law and/or regulations Provide support for the implementation of the annual compliance program according to CySEC’s compliance guidelines Requirements: Bachelor’s degree in business or relevant field Minimum of 1...

Admirals is a global FinTech company headquartered in Estonia. Started as a Neobroker, we have evolved into a Financial Ecosystem, offering a wide range of products and services to meet our clients' lifelong financial needs. With a strong focus on innovation, quality, and customer satisfaction, we have become known as a market leader in the industry. With a diverse team of over 350 professionals in 18 countries, we are constantly growing and expanding our global footprint. Why join Admirals? Professional and personal development - We believe in investing in our people and provide ongoing training and development opportunities to help you grow both professionally and personally A supportive work environment - We foster a collaborative and inclusive work culture, where teamwork and support are valued. Our leadership team is committed to creating a positive and empowering work environment Opportunities for advancement - As a fast-growing company, there are ample...

Role Overview: We are seeking a detail-oriented and proactive Accountant – Reconciliation Officer with at least 2 years of experience in account reconciliations and hands-on expertise with the Methodos Reconciliation System (mandatory). The successful candidate will focus on reconciling Client Funds against various Payment Methods, ensuring financial integrity and compliance. This role also includes bookkeeping responsibilities to support the accounting team. Key Responsibilities: Perform daily, weekly, and monthly reconciliations of Client Funds vs Payment Methods (e.g., PSPs, banks, and other payment platforms). Utilize the Methodos Reconciliation System for all reconciliation processes (mandatory requirement). Investigate and resolve discrepancies between client deposits, withdrawals, and payment providers. Maintain accurate and up-to-date bookkeeping records, including journal entries and general ledger updates. Collaborate with the finance...

Description eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have over 38 million registered users from 100 countries and our platform is available in 20 languages. We are a fast growing business with over 1,500 employees across 13 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here . We are constantly growing and are excited to share that we are looking for Customer Service Representative to join our team! Responsibilities: Be an effective bridge between company and...