Kyndryl
Nicosia, Cyprus
Your Role And Responsibilities
The Client Partner Executive is the primary focal point for managing all business activities, deliverables, and projects for a medium to large size contract (s) .
The CPE will be accountable for the financial objectives and customer satisfaction targets, also responsible to build and maintain strong client relationships at required levels with the objective of being a trusted business partner.
CPE will be also responsible to work with the client to grow the account / contract base into new business opportunities and growth areas.
Areas of responsibility include:
Manage Account Performance: Manage contract scope & drive business growth, deliverables and commitments
- including service delivery, billing, Client payment, resource investments
- and measuring performance against plan.
Perform contract crisis management, contract commitments and responsibilities of all parties, including subcontractors and 3rd party vendors....