23 casino jobs in Limassol

Position Summary The Analyst, Database Administration is responsible for establishing and optimizing the database systems to support the Casino Marketing, Business Development and Loyalty Services Division. The individual will support in maintaining the membership databases, ensuring data accuracy and security, generating reports and insights, optimizing database performance, and collaborating with teams to leverage data for strategic decision-making and customer engagement efforts. Primary Responsibilities Analyzing customer data to support marketing campaigns, loyalty programs and business growth initiatives. Generate regular reports on database performance and usage. Maintains and develops Business Development coding processes and requests. Oversee the performance and integrity of databases. Develop and implement data models to support business requests. Develops User Interface using available software or existing functionalities of Microsoft tools...

Position Summary The Sourcing Officer will report directly to Director, Global Supply Chain and supervise the strategic sourcing functions for the Cyprus properties. The Sourcing Officer is to proactively conduct market, supplier, and product research for the assigned commodity categories to analyze product’s internal and external environmental impact, cost drivers, trend, potential issues, and risks. With knowledge and expertise, develop sourcing strategy (where to purchase, considering the demand and supply situations, while minimizing risk and costs) for the commodity to ensure a consistent supply of quality products at the best possible pricing for COD Manila and guard against potential risk /supplier issues. Continuously improves and re-evaluates sourcing activities of all categories, develop a strategic partnership with highly capable suppliers, and represent the company in all dealings and negotiation with the suppliers. Conduct and evaluate scheduled market list...

As an Italian Speaking Sales Agent , you will play a crucial role in assisting our players by making outbound calls to drive activity, retention, and reactivation. What we’re looking for: A vibrant enthusiasm for customer service and engaging directly with players. Confidence in starting conversations and promoting our products, sites, and promotions . A strong desire to achieve and exceed targets daily. Native Italian speaker with fluent English. Experience or understanding of the Casino and/or Sports Betting industry is a plus. Goal-oriented and motivated to reach new heights. Your responsibilities: Make daily outbound calls and follow-ups to players. Support new and existing players, ensuring their experience is seamless and enjoyable. Actively promote our site, products, campaigns, and entertainment options. Collaborate with your team leader to meet and exceed targets. Work closely with internal departments, including Payments, Risk, VIP, and...

POSITION SUMMARY: The Attendant, Gaming Machines will provide excellent customer service and ensures all guests receive an unique and positive experience in the Casino. The Attendant, Gaming Machines shall directly report to the Supervisor, Gaming Machines and Senior Supervisor, Gaming Machines and Duty Manager, Gaming Machines. PRIMARY RESPONSIBILITIES: Welcomes all guests of the complex, tell them about available slot machines and game rules, know the games Explains content and advantages of loyalty program to customers Creates positive corporate culture, based on Company objectives Exchanges information with Supervisors and Managers on how to improve business activities and services Creates and maintains inclusive working environment and ensures proactive teamwork with all the colleagues Bears responsibility for cash and cash equivalents stock, accurate and well-timed execution of all operations, including check of given out cash and balancing at...

Position Summary The Analyst, Internal Audit & Internal Control Compliance performs professional internal auditing work as a key component of the corporate governance structure Assist to perform audit programs including performance, financial and compliance audit projects. Maintains organizational and professional ethical standards. Works independently with extensive latitude for initiative and independent judgment. Primary Responsibilities Assists Manager or above in ensuring that Group’s system of internal control related to financial reporting, operational and compliance control objectives is designed and operating effectively Assists with identifying any key compliance risks and weaknesses and recommend enhanced procedures to improve operational efficiency and control Executes the audit programs for the audit of gaming operations and non-gaming based on regulations and company’s policies and procedures together with the instructions and...

Position Summary The Hostess, F&B is responsible for providing service assistance in an assigned Outlet to ensure the highest level of food and beverage service and guest relations in accordance with City of Dreams Mediterranean vision, values and objectives. Primary Responsibilities Works in an assigned Outlet, ensuring all F&B Standard Operating Procedures are followed Assists in waiter, bartender, cashier or steward tasks if requested by the Outlet Supervisor Anticipates guests need and strives to exceed their expectations by following guidelines given by Management Manages and prepares the Outlet reservations, ensuring capacity meets the demand while detailed communication is passed on accurately Ensures all relevant information such as Guests’ special requests is communicated efficiently and in a timely manner Establishes rapport with all Guests to build loyal and satisfied customers Recognizes Guests, welcomes, smiles and...

What to expect of your role: We are looking for a highly motivated and detail-oriented Middle Business Intelligence Developer to join our dynamic team in the fast-paced environment of the gambling industry. The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and a passion for data-driven decision-making. You will be expected to: Build and update QuickSight dashboards and visuals from defined requirements; Write SQL for queries, views, and basic transformations; Prepare and manage datasets (connections, refresh schedules, calculated fields, parameters); Support admin tasks in QuickSight (users/groups, folder permissions, basic row‑level security) with guidance; Connect QuickSight to AWS data sources (e.g., Redshift, Athena, RDS, S3) using documented runbooks; Validate data, troubleshoot issues, and document findings and fixes; Maintain clear documentation for dashboards, metrics, and processes; (Nice to...

Are you ready to take ownership of platform engineering? As a Platform Back-End Engineer, you’ll be part of a small but impactful team responsible for the company’s core slots platform. From player session management and game deployment pipelines to integrations with operators and regulatory bodies, the platform is the foundation on which everything runs. You’ll get to work closely with the Tech Lead, CTO, and other engineers, writing clean, scalable code and contributing to architectural decisions. All you need is: 3+ years of experience in backend development, ideally on platform or systems-level projects; Strong experience with at least one Backend/Systems Language (Java, C++, Rust, C#, GO); Experience in the iGaming industry is required; Good understanding of microservices, distributed systems, and event-driven architectures; Hands-on experience with NoSQL databases and scaling database-driven applications; Familiarity with AWS infrastructure and...

Are you ready to take your Senior Graphic Artist skills to the next level? As a Senior Graphic Artist with a minimum of 5 years of relevant industry experience, you will form a key part of a new creative studio within an established business. The company expects Game Artists to have strong illustration skills along with a solid grasp of layout and UI design. They will often be required to work collaboratively with other artists or departments, so solid communication skills are a must. The ideal candidate will have a strong portfolio showing experience in both concept art and game design, as well as animation. They will also be self-motivated and have a keen eye for quality. As a Game Artist, you will be responsible for creating the visual elements of slot machine games, including symbols, backgrounds, and user interface elements, while utilising Spine for character and asset animations. Your primary focus will be on developing high-quality, captivating, and interactive 2D game...

We are seeking for an experienced and analytical Risk Product Manager to drive the development of tools, processes, and features that strengthen our Risk & Fraud function. This role is pivotal in safeguarding the business against fraud, bonus abuse, and other financial risks, while enabling scalable growth across our sports betting and casino operations. The Risk Product Manager will serve as the key link between the Risk team and Product/Technology, ensuring that risk prevention requirements are translated into effective, innovative, and sustainable product solutions. YOUR IMPACT: Act as the main product counterpart to the Risk department. Understand risk & fraud teams’ workflows, pain points, and operational needs. Design and enhance tools for detecting suspicious activity, account misuse, and bonus abuse. Propose innovative approaches based on gaming behavior analysis and industry best practices. Support the development of machine-learning...

The opportunity: Are you passionate about building strong, lasting relationships with players? Do you thrive in leading motivated teams to deliver exceptional customer experiences in a fast-paced, regulated environment? ProgressPlay is seeking a Player Relationship Manager to lead our Team in Cyprus. The role is crucial in delivering exceptional player engagement , managing VIP players with care and ensuring full compliance with diverse regulatory requirements across jurisdictions such as the UK and Malta. Join us to lead a dynamic team and make a meaningful impact in the iGaming industry by championing player satisfaction and responsible gaming. Responsibilities: Team Leadership and management: Lead and manage the Player Relationship team, deliver top-notch service via chat, email, and phone. Manage scheduling and workforce planning to ensure adequate coverage across all players contact channels.  Player engagement and compliance: Ensure...

We are seeking a Business Analyst with a strong analytical mindset and practical experience in leveraging data to drive business decisions. The right candidate brings a background in the gaming industry or product analytics, with a passion for transforming data into strategic insights. In this role, you will collaborate closely with cross-functional teams ; including product, marketing, and other key stakeholders , to analyze complex datasets and uncover opportunities that enhance user engagement, monetization, and overall business growth. Your work will play a critical role in shaping product strategies, optimizing player experiences, and informing key decisions across the organization. Your Impact Deliver meaningful, data-driven insights through clear presentations, reports, and compelling storytelling to support strategic decision-making across the organization Interpret player behavior, event strategies, and monetization performance to identify opportunities for...

Since 2012 ProgressPlay has been an industry-leading provider of high-quality turnkey solutions gaming platforms that can be fully tailored to fit all our customers’ needs. We offer full turnkey solutions for casinos and sports for the online gaming industry, including Operations, CRM, Gambling licenses, Platform, Player Management, Payment Processing, and Customer Care services, to help maximize the success of our clients’ turnkey solutions brands. We strive to provide only the highest quality cutting-edge gaming platform, along with the know-how and full customer support service for online casino and sportsbook operators in search of a one-stop business solution. ProgressPlay already has more than 80 well-established partners in the casino vertical. Licensed out of U.K and Malta with offices in Cyprus, and Israel, ProgressPlay is in a fantastic position to continue its rapid global growth. ProgressPlay is looking for a motivated and dynamic Risk and Payments...

POSITION SUMMARY: The Analyst, Internal Audit & Internal Control Compliance performs professional internal auditing work as a key component of the corporate governance structure Assist to perform audit programs including performance, financial and compliance audit projects. Maintains organizational and professional ethical standards. Works independently with extensive latitude for initiative and independent judgment. PRIMARY RESPONSIBILITIES: Assists Manager or above in ensuring that Group’s system of internal control related to financial reporting, operational and compliance control objectives is designed and operating effectively Assists with identifying any key compliance risks and weaknesses and recommend enhanced procedures to improve operational efficiency and control Executes the audit programs for the audit of gaming operations and non-gaming based on regulations and company’s policies and procedures together with the instructions and...

As a Romanian Speaking Sales Agent , you will play a crucial role in assisting our players by making outbound calls to drive activity, retention, and reactivation. What We’re Looking For: A vibrant enthusiasm for customer service and engaging directly with players. Confidence in starting conversations and promoting our products, sites, and promotions . A strong desire to achieve and exceed targets daily. Romanian speaker with fluent English. Experience or understanding of the Casino and/or Sports Betting industry is a plus. Goal-oriented and motivated to reach new heights. Your Responsibilities: Make daily outbound calls and follow-ups to players. Support new and existing players, ensuring their experience is seamless and enjoyable. Actively promote our site, products, campaigns, and entertainment options. Collaborate with your team leader to meet and exceed targets. Work closely with internal departments,...

As an English-Speaking Sales Agent, you will be the voice of our brand, responsible for making outbound calls to engage players, boost platform activity, drive retention, and support reactivation efforts. You’ll play a key role in ensuring our customers enjoy a seamless and entertaining experience on our platform. What We’re Looking For: A passion for customer service and direct communication with clients Confidence in starting conversations and promoting our site, products, and ongoing promotions A goal-oriented mindset with a strong drive to exceed targets Familiarity with the online casino and/or sports betting industry A competitive spirit and desire to achieve outstanding results Key Responsibilities: Make daily outbound calls and conduct follow-ups with players Assist new and existing players to ensure smooth access to our products and services Promote our site, campaigns, and entertainment offerings in a compelling and...

Position Summary The Audit Assistant, Compliance and Control participates in daily audits of gaming and non-gaming activity, the preparation of management and regulatory reports, and preparation of journal entries Primary Responsibilities Assists the department of Compliance and Control in the daily collection of gaming and non-gaming audit documents and reports Performs audits of gaming/non-gaming activity, in accordance with gaming/non-gaming audit standard operating procedures for one or more of the following areas as assigned by the supervisor: Intercompany casino transactions and other areas as required Prepares the daily journal entries to record revenues and expenses along with any balance sheet entries Prepares monthly balance sheet reconciliation of general ledger to corresponding source systems Assists in the preparation of daily reports for submission to government regulators, external parties, internal parties, and senior management team...

B2tech is seeking a highly skilled, technical, and commercially driven SEO Team Lead with proven experience in the iGaming sector. The successful candidate will lead our SEO strategy, both onsite and offsite, driving sustainable organic growth across multiple international markets. You will manage a team of SEO specialists, collaborate with cross-functional stakeholders, and leverage cutting-edge tools and methodologies to maximize visibility, traffic, and conversions in a regulated, competitive industry. YOUR IMPACT: Leadership & Strategy Define, implement, and own the global SEO strategy for iGaming products and services. Lead, mentor, and develop a team of SEO specialists and content strategists. Put in place a best-in-class team structure to drive growth in the SEO channel Align SEO initiatives with business objectives, marketing campaigns, and product launches. Present SEO performance, insights, and forecasts to senior management and stakeholders. Be an...

Position Summary The Host, Events & Promotions is responsible for facilitating City of Dreams Mediterranean & Cyprus Casinos events, promotions and activities, and creating a pleasant atmosphere and memorable guest experience. Primary Responsibilities Interacts and welcomes guests and customers to make them feel welcomed and comfortable; addresses any questions that they may have regarding the events, promotions, and tournaments Facilitates and assists the Supervisor, Events & Promotions with the planning and set-up of events, promotions, tournaments, special functions, and other related activities Assists the Supervisor, Events & Promotions as well as other team members of the Casino Marketing team with the coordination of events, promotions, and tournaments to ensure the smooth execution of all activities Conducts live draws & PA announcements as and when required Communicates with guests and customers both face to face and via...