BlackBull Markets
Limassol, Cyprus
You will be part of the team on both the front and back lines for client support inquiries across our various communication channels, working with our growing global client base. The ideal candidate will be professional, polite, a team player, well-presented, and able to quickly identify and resolve inquiries while thinking on the go.
Duties & Responsibilities
Providing new clients support in relation to account onboarding
Providing existing clients with ongoing support in relation to the operation of their account
Working with internal stakeholders to ensure requests are resolved
Ensuring appropriate delivery of communications to new and existing clients
Managing website live chat, phone and email communication channels when needed.
Perform Back Office duties as required and update Customer records.
Ensure that all duties are performed in line with the necessary KYC, AML, and due diligence controls.
Requirements
University Degree in...