BlackBull Markets
Limassol, Cyprus
BlackBull Markets, a New Zealand based multi-awarded, true regulated ECN broker is looking for a Back Office/ Customer Support Officer (no shifts) to join its team in Limassol.
The successful candidate will be a part of the team on both the front & back line for client support inquiries across our various communication channels, working with our growing global client base. The ideal candidate will be professional, polite, team-player, well-presented and able to quickly identify and resolve inquires while thinking on the go.
Duties & Responsibilities
Providing new clients support in relation to account onboarding
Providing existing clients with ongoing support in relation to the operation of their account
Working with internal stakeholders to ensure requests are resolved
Ensuring appropriate delivery of communications to new and existing clients
Managing website live chat, phone and email communication channels when needed.
Perform Back Office...