509 customer service jobs

Role Description This is a full-time on-site role for a Customer Service Representative at IC Markets EU located in Limassol Municipality. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, enhancing the overall customer service experience. Qualifications Customer Satisfaction and Customer Experience skills. Strong communication and interpersonal skills. Problem-solving and conflict resolution abilities. Ability to work in a fast-paced environment. Experience in the finance or trading industry is a plus. Fluency in multiple languages is beneficial. Not what you are looking for? Try these related job searches Customer Service Representative jobs Customer Service Representative jobs in Limassol IC Markets careers in Limassol Sales jobs in Limassol Sales jobs in Cyprus

Avis Budget Rent A Car is seeking a customer-focused individual to join our team in Larnaca as a Customer Service and Reservations Agent. The successful candidate will be responsible for handling customer inquiries and reservations, providing excellent customer service and ensuring a positive rental experience for all customers. Key Responsibilities Handle incoming back-to-back calls and emails daily to book quality reservations for our three brands worldwide. Provide information on rental rates, policies and procedures. Maintain knowledge of the company’s products, services and promotions. Handle complaints and resolve customer service issues. Respond to customer inquiries in a timely and professional manner. Follow established procedures and guidelines. Provide excellent customer service. Requirements Excellent knowledge of the English languages. Other knowledge of language will be considered as an advantage. Computer literate....

We seek an energetic, eager-to-learn individual with excellent communication skills to work as a Customer Service Executive in our Limassol office in Cyprus. Responsibilities: You will be responsible for the full lifecycle of our clients (the customer) working on temporary cross-border employment contracts. You will be the principal point of contact for all customer enquiries either by telephone or e-mail. Manage the relationships and queries from contractors, end clients, agencies and authorities via email and telephone. Collecting and verifying compliance-related documentation (KYC) and escalating and checking timesheets. Liaising with local accountants for contractor registrations and de-registrations. Liaising with local accountants for the administration and provision of payroll services as and when required. You will monitor customer satisfaction levels and service delivery turnaround within set time frames. Control and maintain records...

Kazoulis Global Logistics Ltd is seeking to recruit a Sea Freight & Customer Service Administrator. Responsibilities: Handle rate requests & bookings with agents and shipping lines Bookings follow up Handle problems with clients & agents Prepare documentation for clearing department Update the system with cargo details & communication with client Any other task as may be assigned and/or amended Requirements: Working experience in a similar position Professional, with excellent communication and interpersonal skills Ability to organize, analyze and communicate information Excellent Greek & English: written and verbal skills are essential Knowledge of Freightplus system will be considered an advantage Good knowledge of MS Office Remuneration Package - Benefits: Competitive salary based on candidates’ qualifications, experience and expectations 13th Salary Medical Insurance Coverage...

Company Description CEVA Logistics provides world-class supply chain solutions for large and medium-size companies worldwide. Offering complete supply chain design and implementation in contract logistics and freight management, CEVA collaborates with CMA CGM to provide end-to-end logistics solutions. CEVA’s integrated global network includes over 1,000 facilities in more than 170 countries, with 98,000 employees dedicated to delivering excellent operations and supply chain solutions. Role Description This is a full-time on-site role for a Customer Service Supervisor located in Limassol, Cyprus. The Customer Service Supervisor will oversee day-to-day customer service operations, ensuring high levels of customer satisfaction and efficient customer support. Responsibilities include Shipment follow up and updates Shipment manifests and documentation Pre advice & arrival notifications Invoicing customers Customs clearing processing...

About the company: Currency Solutions is a global payments and risk management company based in central London. Founded in 2003, we are proud to be one of the UK's leading FX companies, serving over 30,000 clients worldwide. About the role: As a customer service specialist you will be responsible for all customer queries and support, you will represent the face of Currency Solutions. This will include general queries, follow ups, responding to customer feedback, promoting customer reviews of Currency Solutions services. Customer services will also be responsible for ad-hoc administrative tasks. Complying with the company’s policies, procedures and controls when dealing with customers and colleagues. Responsibilities: Filing company documents and distributing post/deliveries Conducting regular stock checks and assist with office maintenance/ordering management Communicate internally and externally by phone, email and face to face. Routing of calls to the appropriate...

We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal. Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers. Together, we turn ideas into action—let’s get started! We are looking for Engineering Manager who will lead several engineering teams in order to achieve technological excellency and produce high quality, high value and timely releases. ✅ Main Responsibilities ✔️ Directs and controls the back-end technologies of a platform/product ✔️ Leads the recruitment and onboarding process for their teams, hires/fires as necessary, coaches teams and individuals to grow talents ✔️ Manages back-end team leads and possibly senior engineers by doing activities such as: periodic feedbacks, one-to-one sessions, performance evaluations, preparing individual development plans (IDP) for direct reports...

The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global, and results-focused. You'll find our 550+ team currently across 11 locations and 9 time zones. The Role Our Client Services Officer provides exceptional client experiences through pre- and post-sales inbound support to clients via live chat, email, social media and phone. This role reports into the Senior Client Services Officer and works closely with others in the Client Services team. The Client Services Officer monitors trading conditions, undertakes client problem solving, and provides reports on client feedback...

An established Fintech company offering payment solutions is looking for an Operations Coordinator for their new office in Limassol, Cyprus. Location: Limassol, Cyprus Salary range: EUR 30,000 – 35,000   Duties & Responsibilities: Coordinate a wide range of operational tasks across the Fintech, including; Assist clients via live chat and emails regarding payment and system queries. Liaise between payments team and clients to request payment-related information and documents. Supporting the customer during onboarding phase to ensure a smooth process. Perform diverse data entry tasks and generate comprehensive reports. Act as backup for processing manual payments and troubleshooting payment issues. Support with organising small client events and promoting the brand. Undertake ad-hoc tasks and contribute to creating documentation and agreements. Bringing ideas and suggestions to improve processes. Requirements:...

You’ve probably heard of Europcar and you might think we only rent cars at the airport. But we do so much more! Would you like to be part of our dynamic team? We’re currently looking for Rental Sales Agents and Customer Care Representatives to join us at our Paphos Airport location. In these roles, you’ll work in a fast-paced, customer-focused environment, delivering world-class service to every client. You’ll also be responsible for meeting sales targets by offering additional products that make our customers’ journeys smoother and more enjoyable. What We’re Looking For: • Previous experience in car rental or sales is a plus, but not essential – full training will be provided • Strong communication and sales skills • A team player who thrives in a busy, fast-moving environment • A full, clean driving licence with at least 3 years of driving experience Why Choose Europcar? During the...

TenTrade is a global online trading platform offering innovative solutions for forex, oil, and gold traders. With cutting-edge tools, educational resources, and a unique Funded Trader Program, TenTrade empowers traders to achieve their financial goals We are looking for an individual with a strong background in customer service, particularly within the FOREX industry, and a keen understanding of back office operations. If you are highly organized, have excellent communication skills, and thrive in a fast-paced environment, we'd love to have you join our team to provide exceptional support that drives business success and customer satisfaction. Key Responsibilities: Respond to client inquiries via helpdesk tickets, email, and live chat. Review, collect, and process KYC (Know Your Customer) documentation. Support client deposit and withdrawal processes to ensure timely execution. Direct clients to the appropriate departments for efficient issue resolution....

Account Manager - Card Processing and Payment Solutions We are looking for an Account Manager to oversee and nurture key client relationships within our card processing business. The successful candidate will play a pivotal role in driving revenue growth, ensuring client satisfaction, and expanding our market presence. As a Key Account Manager, you will collaborate with cross-functional teams and leverage your industry expertise to meet and exceed client expectations. Primary Duties: Client Relationship Management Build and maintain strong, long-lasting relationships with Merchants and Channels Act as the main point of contact for clients, addressing their needs, concerns, and inquiries promptly Proactively engage with clients to understand their business goals and align our solutions with their objectives Revenue Growth Develop and implement strategic account plans to achieve revenue targets and maximize business opportunities Identify and...

? Who Are We? Welcome to Welltech —where health meets innovation! ? As a global leader in Health & Fitness industry , we’ve crossed over 200 million installs with five life-changing apps, all designed to boost well-being for millions. Our mission? To transform lives through intuitive nutrition trackers, powerful fitness solutions, and personalized wellness journeys—all powered by a diverse team of over 700 passionate professionals with presence across 5 hubs . Why Welltech? Imagine joining a team where your impact on global health and wellness is felt daily. At Welltech, we strive to be proactive wellness partners for our users, while continually evolving ourselves. What We're Looking For We are looking for a skilled and enthusiastic IT Support Specialist to join our IT team. In this role, you will be the first point of contact for employees seeking technical assistance. You will be responsible for troubleshooting a variety of IT issues,...

CRAE GROUP is one of the fastest-growing B2B service providers based in Cyprus. We develop, maintain and deploy various IT and customer based services to numerous businesses in various industries around the world. Founded in 2018, our continuous energy and efforts aim towards becoming a leading service provider, with an already impressive growth since our launch. We are a young, dynamic team who enjoy working in tech among creative and talented individuals. Our asset is the great people within our company with a unique approach on how to properly maintain our services and products. We are looking for talented Customer Support Representative to join our team in Limassol. Job Description & Responsibilities: Communication with customers through live chat and e-mails. Maintain prompt and empathetic attitude towards customers. Acknowledge and resolve customers’ issues and queries. Keeping up to date with products terms, offers and functions....

Description eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have over 38 million registered users from 100 countries and our platform is available in 20 languages. We are a fast growing business with over 1,500 employees across 13 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here . We are constantly growing and are excited to share that we are looking for a CS - Operations Specialist to join our team! What will you be doing? Have an intimate knowledge of the...

Customer Support Officer Supports both online and retail operations by assisting customers, processing payments, resolving technical and betting-related issues, and ensuring compliance with KYC procedures. Your role: Provides support to online and retail customers via Live Chat, Emails/internal messages, and telephone. Processes and handles customer payments. Ensures the update of client information in the CRM system to enable accurate reporting. Implements client onboarding procedures, including account identification checks and evaluation of KYC documents as per the Company’s applicable processes. Provides support to retail stores and agents in relation to betting matters, i.e., cancellation of coupons, declarations of lost coupons, etc.  Coordinates the resolution of technical issues as appropriate. Cooperates closely with the Risk Department to resolve any customer issues. Receives customer complaints and escalates as appropriate....

We are looking for Call Centre Agents based in our Paphos office that will be the liaison between our company and its current and potential customers. The Call Centre Agent duties include handling inbound calls, making outbound calls, resolving customer inquiries and recommending products/services that meet customers’ requirements. In essence, they are responsible for ensuring that every customer receives prompt, accurate, and courteous service. Benefits: Salary €16,000 gross per annum 21 days paid annual leave Working 5 days/40 hours a week, with shift patterns up to 10pm. We operate from 09:30am – 10:00pm Excellent work/life balance Paid overtime and uncapped commission Constant training and development Great working environment with multi-cultural team   Key Responsibilities: Provide exceptional customer service to ensure a positive experience. Engage with customers to understand their needs and recommend...