Mystic Lounge Bar & Restaurant
Larnaca, Cyprus
We are seeking an experienced and highly skilled Head Waiter/Waitress to oversee the front-of-house operations at our busy restaurant. The ideal candidate will have a strong background in hospitality, excellent leadership abilities, and a passion for delivering top-notch customer service.
Key Responsibilities:
Team Management: Lead, mentor, and manage the waitstaff to ensure seamless service during busy periods. Schedule shifts, assign duties, and ensure that the team is well-prepared and motivated.
Customer Service Excellence: Maintain a warm and welcoming environment for all guests, addressing any concerns or special requests promptly and professionally. Ensure that all staff members deliver exceptional service.
Coordination with Kitchen & Bar: Collaborate closely with the kitchen and bar teams to ensure the timely, accurate, and high-quality presentation of dishes and drinks. Conduct final checks on orders to verify they meet our restaurant's standards...