7 jobs

Claims Handling Assistant (Limassol) Claim your future as a great performer! At Gan Direct we believe an insurance company is only as good as the claims service it provides. A Claims Handling Assistants’ main responsibility is to investigate, negotiate and settle claims in line with the company’s philosophy and procedures while at the same time keeping our promise to customers of fair and transparent claim handling and compensation within 24hrs. A dynamic personality is essential, as the tasks at hand demand strong negotiation and diplomatic skills, and a high understanding of how to treat others with patience and persistence. If you fit this profile, then Gan Direct is the right place for you! As a Claim Handling Assistant, you will be: Guiding customers through the claim process, keeping them informed every step of the way Preparing claim folders Inputting data into claims systems and ensuring that all necessary documentation is included in...

About The Company EXANTE is a wealthtech company that provides centralised trading solutions and B2B financial infrastructure that helps create value through technology. Our proprietary trading platform enables direct market access to a wide range of financial instruments including stocks, ETFs, bonds, futures, options and more from a single multi-currency account. With over 600 employees and a decade in the market, EXANTE’s presence extends across over 10 locations, including but not limited to the UK, Cyprus, Malta and Hong Kong. We're growing 70% year-on-year and hiring globally day-by-day. Learn more about the EXANTE corporate culture and company benefits: https://careers.exante.eu/#about THE ROLE Responsibilities Perform risk assessment and evaluation on different businesses / products; Conduct credit analysis and prepare risk reports; Monitor the overall financing exposure and ensure risk limits are fully complied with company policies; and close...

Σκοπός Λειτουργεί ως σύνδεσμος μεταξύ business και IT και καθοδηγεί τα ενδιαφερόμενα μέρη στην υλοποίηση και βελτίωση λύσεων και συστημάτων, αναλύοντας επιχειρησιακούς τομείς, καταγράφοντας τις...

Quality Control Assistant (Limassol) The Quality Control Assistant ensures that the products and services offered by the company are fit for purpose and consistently meet both external and internal requirements such as legal compliance and customer expectations. This can be achieved by maintaining robust departmental processes and procedures. Therefore, regular checks and audits are performed to ensure strict compliance. If you fit this profile, then Gan Direct is the right place for you! As a Quality Control Assistant, you will be: Meticulous about meeting standards and customer expectations, and committed to improving business performance Participating in the coordination of the activities required to meet quality standards Administering the performance of the quality management system, helping in the production of data and reporting on performance, measuring against set standards Performing daily random checks on products and services offered within the...

Customer Service Advisor Delighting Customers is what we do! Customer Service Advisors at Gan Direct receive industry-leading training and coaching until they assemble proven ability to manage a high-volume workload in a polite and constructive manner, with a solid record of success in trouble shooting and problem solving. A Customer Service Advisor is a committed team member who consistently achieves customer service goals, productivity and sales targets, while adding significant value to the Company’s commitment of exceeding customer satisfaction.  If you fit this profile, then Gan Direct is the right place for you! As a Customer Service Advisor, you will be: Presenting, promoting and selling Gan Direct products in order to fit the customer’s needs, face to face and over the telephone Handling customer needs, enquiries and complaints with efficiency, ensuring that the customer is fully satisfied, offering empowered solutions to...

24hr Assistance Controller (Limassol) Gan Direct is looking for customer-focused, professional, commercially-minded individuals to provide support as emergency specialists for our customers via telephone. A 24hr Assistance Controller will deliver on our promise to “be there” when customers need us the most, following an accident, a breakdown, a flat tyre, a dead battery, a problem at home or a health emergency. It’s more than just a phone call! It’s someone who’s looking for help!  It’s Customer Experience Management! If you fit this profile, then Gan Direct is the right place for you! As a 24hr Assistance Controller, you will be: Handling emergency calls around the clock and will be required to dispatch the right associate to customers within strict timeframes Ensuring that you have sufficient technicians on call at any time and efficiently coordinate the task force team and our network of approved associates Able...

Claims Internal Assessor (Technical Claims Team) - Limassol The Claims Internal Assessor is responsible for reviewing and analysing claims, performing internal assessments for property and motor claims and/or assigning assessments to external assessors. The ideal Assessor’s role requires a combination of emotional intelligence and technical skills with strong knowledge regarding the assessment of a claim’s value. The Company’s aim is to manage and settle any claim within 24hrs! If you fit this profile, then Gan Direct is the right place for you! As a Claims Internal Assessor, you will be: Performing detailed assessments for damaged property / vehicles Guiding customers through the technical part of their claim Preparing claim folders Inputting data into claims systems and ensuring that all necessary documentation is included in the claim folder Liaising with service providers, monitoring and evaluating service levels...