RESPONSIBILITIES & DUTIES
Deal directly with clients through phone, email and live chat
Obtain and evaluate all relevant information to handle inquiries correctly
Respond promptly to customer inquiries, handling and resolvingthem accordingly
Record details of all inquiries, comments and complaints
Communicate and coordinate issues with other departments
Direct requests and unresolved issues to the designated person/department
Assisting new clients with the account opening process
Provide clients with relevant information regarding the website, promotions and products
Communication precise and correct information at all times
Inform clients via their account of any changes that concern them
Be an ambassador for the company and provide high level service through the necessary channels
REQUIREMENTS
University/College Degree
Fluency in English any additional language will be considered an advantage
I.T. Proficient
Minimum 2 years experience in Customer Support or HORECA roles
Excellent communication and organisational skills
The successful candidate must be able to work shifts on a 24/5 rotation
BENEFITS
A very competitive remuneration and benefits package is offered to all successful candidates including 13th salary and medical insurance, in addition to the opportunity to work within an exciting and engaging work environment where you will be given the tools and guidance to reach your full potential.
Applications must be made through our careers webpage:
All applications will be treated as confidential.
Not what you are looking for? Try these related job searches
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04/12/2019
Full time
RESPONSIBILITIES & DUTIES
Deal directly with clients through phone, email and live chat
Obtain and evaluate all relevant information to handle inquiries correctly
Respond promptly to customer inquiries, handling and resolvingthem accordingly
Record details of all inquiries, comments and complaints
Communicate and coordinate issues with other departments
Direct requests and unresolved issues to the designated person/department
Assisting new clients with the account opening process
Provide clients with relevant information regarding the website, promotions and products
Communication precise and correct information at all times
Inform clients via their account of any changes that concern them
Be an ambassador for the company and provide high level service through the necessary channels
REQUIREMENTS
University/College Degree
Fluency in English any additional language will be considered an advantage
I.T. Proficient
Minimum 2 years experience in Customer Support or HORECA roles
Excellent communication and organisational skills
The successful candidate must be able to work shifts on a 24/5 rotation
BENEFITS
A very competitive remuneration and benefits package is offered to all successful candidates including 13th salary and medical insurance, in addition to the opportunity to work within an exciting and engaging work environment where you will be given the tools and guidance to reach your full potential.
Applications must be made through our careers webpage:
All applications will be treated as confidential.
Not what you are looking for? Try these related job searches
Client Support Agent jobs in Larnaca
Client Support Agent jobs in Cyprus
Jobs at HF Markets in Larnaca
Forex jobs in Larnaca
Customer Service jobs in Larnaca
HORECA - Hotel-Restaurant-Cafe jobs in Larnaca
Forex jobs in Cyprus
PERSONAL AND PROFESSIONAL QUALIFICATIONS: Past professional experience (1-2 years) in Payment Provider / Broker side (dealing in payment area or sales) – must have. Make it happen personality who can get things done fast. Exceptional time-management and organizational skills. Negotiation, sales skills and excellent interpersonal skills. Good learning attitude and strong result and quality driven mindset. Ability to work independently and as a part of a team. Must be fluent in English, other languages – advantage. Job Description: Managing incoming customer enquiries via email or Skype Providing all necessary information to existing merchants. Assisting the customer through the boarding journey, working closely with the compliance and support teams. Working directly with the CEO. Traveling abroad to various expos and conferences. REQUIREMENTS: Native English speaker, other languages are a plus. Excellent written and oral communication skills. Strong client relationship management skills Excellent problems solving skills. High level of organization with fine attention to detail. Advanced efficiency in Microsoft Word, excel and google products, Internet savvy. You have the ability to use your own initiative. Hard working, Motivated What we offer: Competitive remuneration Private medical insurance A contemporary work environment Experience in Sales will be Advantage. Not what you are looking for? Try these related job searches Account Manager jobs in Limassol Account Manager jobs in Cyprus Jobs at Real Deposits in Limassol Forex jobs in Limassol Administration & Clerical jobs in Limassol Customer Service jobs in Limassol Forex jobs in Cyprus
12/12/2019
Full time
PERSONAL AND PROFESSIONAL QUALIFICATIONS: Past professional experience (1-2 years) in Payment Provider / Broker side (dealing in payment area or sales) – must have. Make it happen personality who can get things done fast. Exceptional time-management and organizational skills. Negotiation, sales skills and excellent interpersonal skills. Good learning attitude and strong result and quality driven mindset. Ability to work independently and as a part of a team. Must be fluent in English, other languages – advantage. Job Description: Managing incoming customer enquiries via email or Skype Providing all necessary information to existing merchants. Assisting the customer through the boarding journey, working closely with the compliance and support teams. Working directly with the CEO. Traveling abroad to various expos and conferences. REQUIREMENTS: Native English speaker, other languages are a plus. Excellent written and oral communication skills. Strong client relationship management skills Excellent problems solving skills. High level of organization with fine attention to detail. Advanced efficiency in Microsoft Word, excel and google products, Internet savvy. You have the ability to use your own initiative. Hard working, Motivated What we offer: Competitive remuneration Private medical insurance A contemporary work environment Experience in Sales will be Advantage. Not what you are looking for? Try these related job searches Account Manager jobs in Limassol Account Manager jobs in Cyprus Jobs at Real Deposits in Limassol Forex jobs in Limassol Administration & Clerical jobs in Limassol Customer Service jobs in Limassol Forex jobs in Cyprus
New positions available in our Limassol office. We are seeking exceptional people with experience in Customer Support, preferably in the FX industry. Our Customer Service Champion will support our clients in the world of Forex, CFDs and related services. Working in a newly established team, you will make a tangible impact with our global clients every day by providing pre and post-sales inbound and outbound support to clients via live chat, email, social media, and phone. To thrive in this role, you'll be curious and have a basic understanding of the Forex industry and recognise the importance of providing amazing customer service and balancing compliance and regulatory requirements. Your main responsibilities will include: Live chat, email, phone, and social media support Recording and cataloging client issues and requests to provide actionable insight to leaders Assisting in maintaining our online support pages and knowledge base Developing a working knowledge of Customer Due Diligence and helping with back-office functions, such as creating client accounts while upholding compliance and regulatory requirements. Our ideal new team member possesses: Demonstrated experience working in a similar role Strong customer focus and passion for providing excellent customer service Demonstrated interest and understanding of Forex Proven ability to effectively communicate both written and verbal Attention to detail with the ability to maintain quality even in busy times Strong relationship-building skills, both internally and externally Ability to use good judgment, act and make decisions with integrity Desire and passion for continuous learning, improvement, and innovation Basic understanding of and interest in trading, financial markets (desirable) Bachelor’s degree in finance, business commerce or similar (desirable) You'll need to be fluent in English and to really impress us, you'll speak another language and have experience working in a bilingual environment. Not what you are looking for? Try these related job searches Jobs at Pepperstone EU in Limassol Administration & Clerical jobs in Limassol Customer Service jobs in Limassol Finance jobs in Limassol Administration & Clerical jobs in Cyprus
12/12/2019
Full time
New positions available in our Limassol office. We are seeking exceptional people with experience in Customer Support, preferably in the FX industry. Our Customer Service Champion will support our clients in the world of Forex, CFDs and related services. Working in a newly established team, you will make a tangible impact with our global clients every day by providing pre and post-sales inbound and outbound support to clients via live chat, email, social media, and phone. To thrive in this role, you'll be curious and have a basic understanding of the Forex industry and recognise the importance of providing amazing customer service and balancing compliance and regulatory requirements. Your main responsibilities will include: Live chat, email, phone, and social media support Recording and cataloging client issues and requests to provide actionable insight to leaders Assisting in maintaining our online support pages and knowledge base Developing a working knowledge of Customer Due Diligence and helping with back-office functions, such as creating client accounts while upholding compliance and regulatory requirements. Our ideal new team member possesses: Demonstrated experience working in a similar role Strong customer focus and passion for providing excellent customer service Demonstrated interest and understanding of Forex Proven ability to effectively communicate both written and verbal Attention to detail with the ability to maintain quality even in busy times Strong relationship-building skills, both internally and externally Ability to use good judgment, act and make decisions with integrity Desire and passion for continuous learning, improvement, and innovation Basic understanding of and interest in trading, financial markets (desirable) Bachelor’s degree in finance, business commerce or similar (desirable) You'll need to be fluent in English and to really impress us, you'll speak another language and have experience working in a bilingual environment. Not what you are looking for? Try these related job searches Jobs at Pepperstone EU in Limassol Administration & Clerical jobs in Limassol Customer Service jobs in Limassol Finance jobs in Limassol Administration & Clerical jobs in Cyprus
Main responsibilities: Responsible for a variety of payment solutions Submitting and handling bank applications Maintaining banking and agents’ relationships worldwide Interactions with PSP’s and ability to develop relationships Handling KYC procedures Maintaining corporate documentation Main requirements: University Degree holder in Business, Economics, Finance or in a related discipline Demonstrated work experience of minimum two years within the corporate services or payment service provider Familiarity with complex corporate structures Fluency in (business) English both verbal and written. Additional languages will be considered an advantage Not what you are looking for? Try these related job searches Jobs at Real Deposits in Limassol Forex jobs in Limassol Administration & Clerical jobs in Limassol Finance jobs in Limassol Forex jobs in Cyprus
12/12/2019
Full time
Main responsibilities: Responsible for a variety of payment solutions Submitting and handling bank applications Maintaining banking and agents’ relationships worldwide Interactions with PSP’s and ability to develop relationships Handling KYC procedures Maintaining corporate documentation Main requirements: University Degree holder in Business, Economics, Finance or in a related discipline Demonstrated work experience of minimum two years within the corporate services or payment service provider Familiarity with complex corporate structures Fluency in (business) English both verbal and written. Additional languages will be considered an advantage Not what you are looking for? Try these related job searches Jobs at Real Deposits in Limassol Forex jobs in Limassol Administration & Clerical jobs in Limassol Finance jobs in Limassol Forex jobs in Cyprus
Red Mars Capital Ltd. is looking to hire a dynamic and self-motivated Head of Reception & Transmission of Orders department for their main offices.
Duties & Responsibilities
Monitor and execute clients trades
General Management of the Company's trading platform (MT5)
Ensure compliance with Regulatory Obligation
Apply the Company's Best Execution Policy and all other Internal procedures
Manage and Oversee the daily operations of the Dealing room
Monitor Clients exposure and work closely with the risk management department
Daily Risk and Dealing Procedures
Technology system monitoring
Ensure overnight account management processes are complete
Monitoring market risk
Monitoring and investigating real time alerts
Authorizing orders through pre trade filters
Assessing post trade market misconduct alerts
Margin Calls / liquidations
Executing hedge trades
Dealing
Order Audits
Client Queries via phone and live chat
Requirements
University Degree in Economics, Finance or any related field
Basic CySEC certification is a must
At least 1 years of experience in a FX CIF company
Knowledge of MT5 platform
Ability to work under pressure
Good understanding of the financial markets
Excellent communication skills in English (Greek will be considered as an advantage)
High attention to details
The role will also include oversight of information flows through back and middle office, as well as third party risk systems, so an understanding of the trade cycle is crucial.
Problem solving and strong communication skills are necessary as there will be direct contact with clients, technology providers, and the risk team
Not what you are looking for? Try these related job searches
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11/12/2019
Full time
Red Mars Capital Ltd. is looking to hire a dynamic and self-motivated Head of Reception & Transmission of Orders department for their main offices.
Duties & Responsibilities
Monitor and execute clients trades
General Management of the Company's trading platform (MT5)
Ensure compliance with Regulatory Obligation
Apply the Company's Best Execution Policy and all other Internal procedures
Manage and Oversee the daily operations of the Dealing room
Monitor Clients exposure and work closely with the risk management department
Daily Risk and Dealing Procedures
Technology system monitoring
Ensure overnight account management processes are complete
Monitoring market risk
Monitoring and investigating real time alerts
Authorizing orders through pre trade filters
Assessing post trade market misconduct alerts
Margin Calls / liquidations
Executing hedge trades
Dealing
Order Audits
Client Queries via phone and live chat
Requirements
University Degree in Economics, Finance or any related field
Basic CySEC certification is a must
At least 1 years of experience in a FX CIF company
Knowledge of MT5 platform
Ability to work under pressure
Good understanding of the financial markets
Excellent communication skills in English (Greek will be considered as an advantage)
High attention to details
The role will also include oversight of information flows through back and middle office, as well as third party risk systems, so an understanding of the trade cycle is crucial.
Problem solving and strong communication skills are necessary as there will be direct contact with clients, technology providers, and the risk team
Not what you are looking for? Try these related job searches
Jobs at Red Mars Capital in Limassol
Forex jobs in Limassol
Finance jobs in Limassol
Administration & Clerical jobs in Limassol
Forex jobs in Cyprus
German-Speaking Customer Care Officers (Limassol) Reference Number: CCODE1018 The position: We are looking for passionate and self-motivated professionals to join our Customer Care team. The main responsibilities of the position include: Dealing with clients’ inquiries via live chat, email and telephone Performing personal clientele analysis and taking actions as required Handling client inquiries appropriately and ensuring that high level service is provided Promoting available products and services to clients Developing and maintaining excellent relationships with prospective and existing clients Cooperating effectively with other departments as required Contributing to team effort by achieving targeted results Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Fluent German speakers with excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package plus performance related reward Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities Type of employment: Full time Location: Limassol, Cyprus Please visit our website to submit your online application for this position. All applications will be treated with strict confidentiality! Not what you are looking for? Try these related job searches Jobs at XM in Limassol Forex jobs in Limassol Customer Service jobs in Limassol General Services jobs in Limassol Forex jobs in Cyprus
10/12/2019
Full time
German-Speaking Customer Care Officers (Limassol) Reference Number: CCODE1018 The position: We are looking for passionate and self-motivated professionals to join our Customer Care team. The main responsibilities of the position include: Dealing with clients’ inquiries via live chat, email and telephone Performing personal clientele analysis and taking actions as required Handling client inquiries appropriately and ensuring that high level service is provided Promoting available products and services to clients Developing and maintaining excellent relationships with prospective and existing clients Cooperating effectively with other departments as required Contributing to team effort by achieving targeted results Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Fluent German speakers with excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package plus performance related reward Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities Type of employment: Full time Location: Limassol, Cyprus Please visit our website to submit your online application for this position. All applications will be treated with strict confidentiality! Not what you are looking for? Try these related job searches Jobs at XM in Limassol Forex jobs in Limassol Customer Service jobs in Limassol General Services jobs in Limassol Forex jobs in Cyprus
Responsibilities: Coordinate management team in order to identify staffing needs and conduct workforce planning Actively participate in and ensure implementation of the attraction, selection and induction process Determine selection criteria and design relevant assessment tools/interview guides for each position and ensure that management is aware and trained to administer them Coordinate with Marketing Department on media plans for recruitment campaigns using different platforms Source potential candidates through various online and offline channels and advise management on hiring Foster a network of long-term strategic partners (recruitment agencies, professional associations, academic institutions, etc.) for recruitment needs Handle all legal and employment procedures for new members of the team Monitor employees’ needs and their mood within existing working environment and take measures Conduct exit interviews and further arrangements for leaving staff Organize and attend job fairs and recruitment events Act as a Brand Ambassador of the company Requirements: University Degree in Human Resources Management or other related fields Minimum 3 years of working experience in recruitment and selection Solid knowledge of social media, resume databases and professional networks Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods Excellent command of the English language Computer literacy with very good working knowledge of Microsoft Office applications Excellent communication and organizational skills Proven ability to work under pressure and strict deadlines People-oriented, multitasking and result-driven Willingness to work in a dynamic and multicultural environment Benefits: Competitive salary including a 13th salary Medical insurance Provident fund Free meals and beverages at the in-house cafeteria In-house gym with a personal trainer Discount card for several services and products Interested candidates should send their CV via email at For more information: Not what you are looking for? Try these related job searches Recruitment Officer jobs in Limassol Recruitment Officer jobs in Cyprus Jobs at FxPro Financial Services in Limassol Forex jobs in Limassol Human Resources jobs in Limassol Forex jobs in Cyprus
10/12/2019
Full time
Responsibilities: Coordinate management team in order to identify staffing needs and conduct workforce planning Actively participate in and ensure implementation of the attraction, selection and induction process Determine selection criteria and design relevant assessment tools/interview guides for each position and ensure that management is aware and trained to administer them Coordinate with Marketing Department on media plans for recruitment campaigns using different platforms Source potential candidates through various online and offline channels and advise management on hiring Foster a network of long-term strategic partners (recruitment agencies, professional associations, academic institutions, etc.) for recruitment needs Handle all legal and employment procedures for new members of the team Monitor employees’ needs and their mood within existing working environment and take measures Conduct exit interviews and further arrangements for leaving staff Organize and attend job fairs and recruitment events Act as a Brand Ambassador of the company Requirements: University Degree in Human Resources Management or other related fields Minimum 3 years of working experience in recruitment and selection Solid knowledge of social media, resume databases and professional networks Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods Excellent command of the English language Computer literacy with very good working knowledge of Microsoft Office applications Excellent communication and organizational skills Proven ability to work under pressure and strict deadlines People-oriented, multitasking and result-driven Willingness to work in a dynamic and multicultural environment Benefits: Competitive salary including a 13th salary Medical insurance Provident fund Free meals and beverages at the in-house cafeteria In-house gym with a personal trainer Discount card for several services and products Interested candidates should send their CV via email at For more information: Not what you are looking for? Try these related job searches Recruitment Officer jobs in Limassol Recruitment Officer jobs in Cyprus Jobs at FxPro Financial Services in Limassol Forex jobs in Limassol Human Resources jobs in Limassol Forex jobs in Cyprus
French-Speaking Customer Care Officers (Limassol) Reference Number: CCOFR1018 The position: We are looking for passionate and self-motivated professionals to join our Customer Care team. The main responsibilities of the position include: Dealing with clients’ inquiries via live chat, email and telephone Performing personal clientele analysis and taking actions as required Handling client inquiries appropriately and ensuring that high level service is provided Promoting available products and services to clients Developing and maintaining excellent relationships with prospective and existing clients Cooperating effectively with other departments as required Contributing to team effort by achieving targeted results Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Fluent French speakers with excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package plus performance related reward Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities Type of employment: Full time Location: Limassol, Cyprus Please visit our website to submit your online application for this position. All applications will be treated with strict confidentiality! Not what you are looking for? Try these related job searches Jobs at XM in Limassol Forex jobs in Limassol Customer Service jobs in Limassol General Services jobs in Limassol Forex jobs in Cyprus
10/12/2019
Full time
French-Speaking Customer Care Officers (Limassol) Reference Number: CCOFR1018 The position: We are looking for passionate and self-motivated professionals to join our Customer Care team. The main responsibilities of the position include: Dealing with clients’ inquiries via live chat, email and telephone Performing personal clientele analysis and taking actions as required Handling client inquiries appropriately and ensuring that high level service is provided Promoting available products and services to clients Developing and maintaining excellent relationships with prospective and existing clients Cooperating effectively with other departments as required Contributing to team effort by achieving targeted results Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Fluent French speakers with excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package plus performance related reward Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities Type of employment: Full time Location: Limassol, Cyprus Please visit our website to submit your online application for this position. All applications will be treated with strict confidentiality! Not what you are looking for? Try these related job searches Jobs at XM in Limassol Forex jobs in Limassol Customer Service jobs in Limassol General Services jobs in Limassol Forex jobs in Cyprus
Polish-Speaking Customer Care Officers (Limassol) Reference Number: CCOPL1018 The position: We are looking for passionate and self-motivated professionals to join our Customer Care team. The main responsibilities of the position include: Dealing with clients’ inquiries via live chat, email and telephone Performing personal clientele analysis and taking actions as required Handling client inquiries appropriately and ensuring that high level service is provided Promoting available products and services to clients Developing and maintaining excellent relationships with prospective and existing clients Cooperating effectively with other departments as required Contributing to team effort by achieving targeted results Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Fluent Polish speakers with excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package plus performance related reward Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities Type of employment: Full time Location: Limassol, Cyprus Please visit our website to submit your online application for this position. All applications will be treated with strict confidentiality! Not what you are looking for? Try these related job searches Jobs at XM in Limassol Forex jobs in Limassol Customer Service jobs in Limassol General Services jobs in Limassol Forex jobs in Cyprus
10/12/2019
Full time
Polish-Speaking Customer Care Officers (Limassol) Reference Number: CCOPL1018 The position: We are looking for passionate and self-motivated professionals to join our Customer Care team. The main responsibilities of the position include: Dealing with clients’ inquiries via live chat, email and telephone Performing personal clientele analysis and taking actions as required Handling client inquiries appropriately and ensuring that high level service is provided Promoting available products and services to clients Developing and maintaining excellent relationships with prospective and existing clients Cooperating effectively with other departments as required Contributing to team effort by achieving targeted results Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Fluent Polish speakers with excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package plus performance related reward Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities Type of employment: Full time Location: Limassol, Cyprus Please visit our website to submit your online application for this position. All applications will be treated with strict confidentiality! Not what you are looking for? Try these related job searches Jobs at XM in Limassol Forex jobs in Limassol Customer Service jobs in Limassol General Services jobs in Limassol Forex jobs in Cyprus
Spanish-Speaking Customer Care Officers (Limassol) Reference Number: CCOSP1218 The position: We are looking for passionate and self-motivated professionals to join our Customer Care team. The main responsibilities of the position include: Dealing with clients’ inquiries via live chat, email and telephone Performing personal clientele analysis and taking actions as required Handling client inquiries appropriately and ensuring that high level service is provided Promoting available products and services to clients Developing and maintaining excellent relationships with prospective and existing clients Cooperating effectively with other departments as required Contributing to team effort by achieving targeted results Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Fluent Spanish speaker with excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package plus performance related reward Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities Type of employment: Full time Location: Limassol, Cyprus Please visit our website to submit your online application for this position. All applications will be treated with strict confidentiality! Not what you are looking for? Try these related job searches Jobs at XM in Limassol Forex jobs in Limassol Customer Service jobs in Limassol General Services jobs in Limassol Forex jobs in Cyprus
10/12/2019
Full time
Spanish-Speaking Customer Care Officers (Limassol) Reference Number: CCOSP1218 The position: We are looking for passionate and self-motivated professionals to join our Customer Care team. The main responsibilities of the position include: Dealing with clients’ inquiries via live chat, email and telephone Performing personal clientele analysis and taking actions as required Handling client inquiries appropriately and ensuring that high level service is provided Promoting available products and services to clients Developing and maintaining excellent relationships with prospective and existing clients Cooperating effectively with other departments as required Contributing to team effort by achieving targeted results Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Fluent Spanish speaker with excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package plus performance related reward Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities Type of employment: Full time Location: Limassol, Cyprus Please visit our website to submit your online application for this position. All applications will be treated with strict confidentiality! Not what you are looking for? Try these related job searches Jobs at XM in Limassol Forex jobs in Limassol Customer Service jobs in Limassol General Services jobs in Limassol Forex jobs in Cyprus
Arabic Speaking Customer Care Officer (Limassol) Reference Number: CCOKU1019 The position: We are looking for passionate and self-motivated professionals to join our Customer Care team. The main responsibilities of the position include: Dealing with clients’ inquiries via live chat, email and telephone Performing personal clientele analysis and taking actions as required Handling client inquiries appropriately and ensuring that high level service is provided Promoting available products and services to clients Developing and maintaining excellent relationships with prospective and existing clients Cooperating effectively with other departments as required Contributing to team effort by achieving targeted results Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Fluent Arabic speaker with excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package plus performance related reward Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities Type of employment: Full time Location: Limassol, Cyprus Please visit our website to submit your online application for this position. All applications will be treated with strict confidentiality! Not what you are looking for? Try these related job searches Jobs at XM in Limassol Forex jobs in Limassol Customer Service jobs in Limassol General Services jobs in Limassol Forex jobs in Cyprus
10/12/2019
Full time
Arabic Speaking Customer Care Officer (Limassol) Reference Number: CCOKU1019 The position: We are looking for passionate and self-motivated professionals to join our Customer Care team. The main responsibilities of the position include: Dealing with clients’ inquiries via live chat, email and telephone Performing personal clientele analysis and taking actions as required Handling client inquiries appropriately and ensuring that high level service is provided Promoting available products and services to clients Developing and maintaining excellent relationships with prospective and existing clients Cooperating effectively with other departments as required Contributing to team effort by achieving targeted results Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Fluent Arabic speaker with excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package plus performance related reward Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities Type of employment: Full time Location: Limassol, Cyprus Please visit our website to submit your online application for this position. All applications will be treated with strict confidentiality! Not what you are looking for? Try these related job searches Jobs at XM in Limassol Forex jobs in Limassol Customer Service jobs in Limassol General Services jobs in Limassol Forex jobs in Cyprus
Account Manager – Retention Team Maxiflex LTD, a Cyprus Investment Firm licensed and regulated by the Cyprus Securities and Exchange Commission is seeking to employ Account Manager to our team located in Limassol, Cyprus. As a company, we are dedicated to offering the best possible range of products and services while maintaining the highest standards of customer service in the industry. Join us and fast-track yourself to a challenging and rewarding career in the financial services sector with one of the fastest-growing companies in the industry. You want to join our Dynamic and Enthusiastic team? Apply Now!! This is a career opportunity for exceptional sales people who wants the opportunity to join an established and professional organization they would be proud to work for. The ideal candidate will have the following key responsibilities and requirements: Responsibilities Build and maintain relationships with prospective, new and existing clients Ensure the timely and successful delivery of our solutions according to customer needs and objectives Provide customers with product and service information Efficient handling of clients’ information Promoting the company’s products and services in an effective manner Monitoring and retaining trader’s accounts Achieve target quota Requirements Native/Fluent English Speaker (a must) Previous sales experiences in forex University/College degree – an advantage Computer literate Results oriented and dynamic personality Excellent communication skills – verbal and written Ability to work as part of a team Trustworthy, ambitious, persuasive and highly self -motivated Remuneration package An attractive remuneration package will be offered to the successful candidate based on qualifications and experience. Additional Perks and Benefits Opportunity for self-development and career advancement Salary increment Rewards based on overall performance Future – growth oriented organization Commitment to equal opportunities and long-term collaboration Working within a multicultural and highly motivating environment Friendly working environment Team-building activities All CVs will be treated in strict confidence. Please send your CV mentioning the name of the position to the subject line at: Not what you are looking for? Try these related job searches Jobs at Maxiflex in Limassol Forex jobs in Limassol Customer Service jobs in Limassol Sales jobs in Limassol Forex jobs in Cyprus
10/12/2019
Full time
Account Manager – Retention Team Maxiflex LTD, a Cyprus Investment Firm licensed and regulated by the Cyprus Securities and Exchange Commission is seeking to employ Account Manager to our team located in Limassol, Cyprus. As a company, we are dedicated to offering the best possible range of products and services while maintaining the highest standards of customer service in the industry. Join us and fast-track yourself to a challenging and rewarding career in the financial services sector with one of the fastest-growing companies in the industry. You want to join our Dynamic and Enthusiastic team? Apply Now!! This is a career opportunity for exceptional sales people who wants the opportunity to join an established and professional organization they would be proud to work for. The ideal candidate will have the following key responsibilities and requirements: Responsibilities Build and maintain relationships with prospective, new and existing clients Ensure the timely and successful delivery of our solutions according to customer needs and objectives Provide customers with product and service information Efficient handling of clients’ information Promoting the company’s products and services in an effective manner Monitoring and retaining trader’s accounts Achieve target quota Requirements Native/Fluent English Speaker (a must) Previous sales experiences in forex University/College degree – an advantage Computer literate Results oriented and dynamic personality Excellent communication skills – verbal and written Ability to work as part of a team Trustworthy, ambitious, persuasive and highly self -motivated Remuneration package An attractive remuneration package will be offered to the successful candidate based on qualifications and experience. Additional Perks and Benefits Opportunity for self-development and career advancement Salary increment Rewards based on overall performance Future – growth oriented organization Commitment to equal opportunities and long-term collaboration Working within a multicultural and highly motivating environment Friendly working environment Team-building activities All CVs will be treated in strict confidence. Please send your CV mentioning the name of the position to the subject line at: Not what you are looking for? Try these related job searches Jobs at Maxiflex in Limassol Forex jobs in Limassol Customer Service jobs in Limassol Sales jobs in Limassol Forex jobs in Cyprus
Portuguese-Speaking Customer Care Officers (Limassol) Reference Number: CCOPT1018 The position: We are looking for passionate and self-motivated professionals to join our Customer Care team. The main responsibilities of the position include: Dealing with clients’ inquiries via live chat, email and telephone Performing personal clientele analysis and taking actions as required Handling client inquiries appropriately and ensuring that high level service is provided Promoting available products and services to clients Developing and maintaining excellent relationships with prospective and existing clients Cooperating effectively with other departments as required Contributing to team effort by achieving targeted results Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Native Portuguese speaker with excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package plus performance related reward Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities Type of employment: Full time Location: Limassol, Cyprus Please visit our website to submit your online application for this position. All applications will be treated with strict confidentiality! Not what you are looking for? Try these related job searches Jobs at XM in Limassol Forex jobs in Limassol Customer Service jobs in Limassol General Services jobs in Limassol Forex jobs in Cyprus
10/12/2019
Full time
Portuguese-Speaking Customer Care Officers (Limassol) Reference Number: CCOPT1018 The position: We are looking for passionate and self-motivated professionals to join our Customer Care team. The main responsibilities of the position include: Dealing with clients’ inquiries via live chat, email and telephone Performing personal clientele analysis and taking actions as required Handling client inquiries appropriately and ensuring that high level service is provided Promoting available products and services to clients Developing and maintaining excellent relationships with prospective and existing clients Cooperating effectively with other departments as required Contributing to team effort by achieving targeted results Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Native Portuguese speaker with excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package plus performance related reward Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities Type of employment: Full time Location: Limassol, Cyprus Please visit our website to submit your online application for this position. All applications will be treated with strict confidentiality! Not what you are looking for? Try these related job searches Jobs at XM in Limassol Forex jobs in Limassol Customer Service jobs in Limassol General Services jobs in Limassol Forex jobs in Cyprus
Korean-Speaking Customer Care Officers (Limassol) Reference Number: CCOKO1018 The position: We are looking for passionate and self-motivated professionals to join our Customer Care team. The main responsibilities of the position include: Dealing with clients’ inquiries via live chat, email and telephone Performing personal clientele analysis and taking actions as required Handling client inquiries appropriately and ensuring that high level service is provided Promoting available products and services to clients Developing and maintaining excellent relationships with prospective and existing clients Cooperating effectively with other departments as required Contributing to team effort by achieving targeted results Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Fluent Korean speakers with excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package plus performance related reward Private health insurance Private pension insurance Intellectually stimulating work environment Continuous personal development and international training opportunities Type of employment: Full time Location: Limassol, Cyprus Please visit our website to submit your online application for this position. All applications will be treated with strict confidentiality! Not what you are looking for? Try these related job searches Jobs at XM in Limassol Forex jobs in Limassol Customer Service jobs in Limassol General Services jobs in Limassol Forex jobs in Cyprus
10/12/2019
Full time
Korean-Speaking Customer Care Officers (Limassol) Reference Number: CCOKO1018 The position: We are looking for passionate and self-motivated professionals to join our Customer Care team. The main responsibilities of the position include: Dealing with clients’ inquiries via live chat, email and telephone Performing personal clientele analysis and taking actions as required Handling client inquiries appropriately and ensuring that high level service is provided Promoting available products and services to clients Developing and maintaining excellent relationships with prospective and existing clients Cooperating effectively with other departments as required Contributing to team effort by achieving targeted results Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Fluent Korean speakers with excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package plus performance related reward Private health insurance Private pension insurance Intellectually stimulating work environment Continuous personal development and international training opportunities Type of employment: Full time Location: Limassol, Cyprus Please visit our website to submit your online application for this position. All applications will be treated with strict confidentiality! Not what you are looking for? Try these related job searches Jobs at XM in Limassol Forex jobs in Limassol Customer Service jobs in Limassol General Services jobs in Limassol Forex jobs in Cyprus
Head of Dealing (Limassol) Description: A CySEC licensed Forex Company based in Limassol looking to hire a Head of Dealing. Duties: Coordinating and managing dealing room of the company. Control and Analysis of clients' orders execution. Performing routine monitoring tasks to ascertain system performance and optimizing system parameters Communication with liquidity providers, monitoring of quality of services Implement the hedging strategies Supervising executions, reconciliations with counterparties Monitoring and hedging client exposure Analysis of client trading activity for risk management Keeping up to date with market information and preparation of market reports Managing regulatory trade reporting Additional task may be appointed Requirements: CySEC Advanced Certification Work experience (1-2 years) in dealing position Knowledge of MT4 is a must Strong knowledge of Microsoft Excel University degree Fluent in English Efficiency and consistency in meeting deadlines Benefits: Salary based on skills and experiences Bonus Annual Leave Working Hours: 09:00 to 18:00 with 1 hour break Please submit your CV to . All applications will be treated as strictly confidential. Not what you are looking for? Try these related job searches Jobs at Instant Trading EU in Limassol Forex jobs in Limassol Finance jobs in Limassol Executive & Management jobs in Limassol Forex jobs in Cyprus
09/12/2019
Full time
Head of Dealing (Limassol) Description: A CySEC licensed Forex Company based in Limassol looking to hire a Head of Dealing. Duties: Coordinating and managing dealing room of the company. Control and Analysis of clients' orders execution. Performing routine monitoring tasks to ascertain system performance and optimizing system parameters Communication with liquidity providers, monitoring of quality of services Implement the hedging strategies Supervising executions, reconciliations with counterparties Monitoring and hedging client exposure Analysis of client trading activity for risk management Keeping up to date with market information and preparation of market reports Managing regulatory trade reporting Additional task may be appointed Requirements: CySEC Advanced Certification Work experience (1-2 years) in dealing position Knowledge of MT4 is a must Strong knowledge of Microsoft Excel University degree Fluent in English Efficiency and consistency in meeting deadlines Benefits: Salary based on skills and experiences Bonus Annual Leave Working Hours: 09:00 to 18:00 with 1 hour break Please submit your CV to . All applications will be treated as strictly confidential. Not what you are looking for? Try these related job searches Jobs at Instant Trading EU in Limassol Forex jobs in Limassol Finance jobs in Limassol Executive & Management jobs in Limassol Forex jobs in Cyprus
GP GLOBAL LTD Ltd is looking for an organized Office Administrator on a full-time basis in Limassol Qualifications: Minimum of 2 years’ experience in a similar position is essential. Fluency in English and Greek is a must Good knowledge of Microsoft package & Windows is essential, including Word, Excel, Power Point and Outlook Excellent organizational and communication skills Responsibilities: General office administration duties Answer calls and taking messages Managing databases and filing systems Maintain hard copy and electronic filing system Maintain contact lists Perform general clerical duties to include but not limited to photocopying, scanning, faxing, mailing, and filing Providing secretarial support Undertake out-of-office errands if required Prepare correspondence and any administration as instructed by management Involvement in the Incorporation of Companies/Registrar of Companies Preparation of required documentation for the Incorporation of Cyprus Companies Preparation of required documentation for the Incorporation of Cyprus Companies Preparation of relevant notifications to the Cyprus Registrar of Companies (approval of name applications, change of registered address, change of directors/secretary, transfer of shares etc) Involvement in the company’s Corporate Tasks and Activities Preparation of relevant corporate documentation (minutes, resolutions, resignation / acceptance letters, instruments of transfers etc) Submission of Annual Return (HE32) with Financial Statements Arranging for execution, certification, apostille and legalization of documents Maintain up to date the corporate registers of the Companies Preparation of Annual General Meetings Update and maintain database with templates for all type of resolution and corporate documentation used. Assist with KYC reviews, obtain and maintain up to date KYC documentation for clients Comply with KYC requirements/monitoring and keeping updated records in the database Other admin duties as and when required and assigned Not what you are looking for? Try these related job searches Office Administrator jobs in Limassol Office Administrator jobs in Cyprus Jobs at GP GLOBAL in Limassol Forex jobs in Limassol Customer Service jobs in Limassol Consulting jobs in Limassol Forex jobs in Cyprus
09/12/2019
Full time
GP GLOBAL LTD Ltd is looking for an organized Office Administrator on a full-time basis in Limassol Qualifications: Minimum of 2 years’ experience in a similar position is essential. Fluency in English and Greek is a must Good knowledge of Microsoft package & Windows is essential, including Word, Excel, Power Point and Outlook Excellent organizational and communication skills Responsibilities: General office administration duties Answer calls and taking messages Managing databases and filing systems Maintain hard copy and electronic filing system Maintain contact lists Perform general clerical duties to include but not limited to photocopying, scanning, faxing, mailing, and filing Providing secretarial support Undertake out-of-office errands if required Prepare correspondence and any administration as instructed by management Involvement in the Incorporation of Companies/Registrar of Companies Preparation of required documentation for the Incorporation of Cyprus Companies Preparation of required documentation for the Incorporation of Cyprus Companies Preparation of relevant notifications to the Cyprus Registrar of Companies (approval of name applications, change of registered address, change of directors/secretary, transfer of shares etc) Involvement in the company’s Corporate Tasks and Activities Preparation of relevant corporate documentation (minutes, resolutions, resignation / acceptance letters, instruments of transfers etc) Submission of Annual Return (HE32) with Financial Statements Arranging for execution, certification, apostille and legalization of documents Maintain up to date the corporate registers of the Companies Preparation of Annual General Meetings Update and maintain database with templates for all type of resolution and corporate documentation used. Assist with KYC reviews, obtain and maintain up to date KYC documentation for clients Comply with KYC requirements/monitoring and keeping updated records in the database Other admin duties as and when required and assigned Not what you are looking for? Try these related job searches Office Administrator jobs in Limassol Office Administrator jobs in Cyprus Jobs at GP GLOBAL in Limassol Forex jobs in Limassol Customer Service jobs in Limassol Consulting jobs in Limassol Forex jobs in Cyprus
Reference Number: MTA1019
The position:
We are looking for energetic and self-motivated professionals to join our IT team.
The key responsibilities of the role include:
Install and configure MT4 / MT5 Servers
Responsibility for the continuous operation and running of the MT4/ MT5 system
Setup and maintenance of new and existing instruments
Troubleshoot system issues, manage system upgrades, document processes and provide technical support for users
Monitor system performance, availability, backup/restore and continuity of trading platforms, systems & software
Supervise and collaborate with all outsource companies in direct relation to the trading platforms, systems and software
Perform routine audits of trading platform systems and software
Perform periodic health and performance checks of all trading platforms and systems
Main requirements:
BSc/MSc in Information Technology or any other relevant field
Minimum 2 years’ experience in a similar position, preferably in the financial services industry
Experience with Windows/Linux scripting language will be considered as an advantage
Knowledge in SQL queries will be considered as an advantage
Experience with Zabbix and Graylog systems will be considered as an advantage
Hands-on experience with trading platforms, especially with MT4/MT5
Excellent problem solving and troubleshooting skills
Proactive and efficient with strong organisational skills
Ability to multitask, prioritise and work independently
Benefit from:
Attractive remuneration package plus performance related reward
Private health insurance
Private pension insurance
Intellectually stimulating work environment
Continuous personal development and international training opportunities
Please visit our website to submit your online application for this position.
All applications will be treated with strict confidentiality!
Not what you are looking for? Try these related job searches
Jobs at XM in Limassol
Forex jobs in Limassol
Information Technology jobs in Limassol
Forex jobs in Cyprus
06/12/2019
Full time
Reference Number: MTA1019
The position:
We are looking for energetic and self-motivated professionals to join our IT team.
The key responsibilities of the role include:
Install and configure MT4 / MT5 Servers
Responsibility for the continuous operation and running of the MT4/ MT5 system
Setup and maintenance of new and existing instruments
Troubleshoot system issues, manage system upgrades, document processes and provide technical support for users
Monitor system performance, availability, backup/restore and continuity of trading platforms, systems & software
Supervise and collaborate with all outsource companies in direct relation to the trading platforms, systems and software
Perform routine audits of trading platform systems and software
Perform periodic health and performance checks of all trading platforms and systems
Main requirements:
BSc/MSc in Information Technology or any other relevant field
Minimum 2 years’ experience in a similar position, preferably in the financial services industry
Experience with Windows/Linux scripting language will be considered as an advantage
Knowledge in SQL queries will be considered as an advantage
Experience with Zabbix and Graylog systems will be considered as an advantage
Hands-on experience with trading platforms, especially with MT4/MT5
Excellent problem solving and troubleshooting skills
Proactive and efficient with strong organisational skills
Ability to multitask, prioritise and work independently
Benefit from:
Attractive remuneration package plus performance related reward
Private health insurance
Private pension insurance
Intellectually stimulating work environment
Continuous personal development and international training opportunities
Please visit our website to submit your online application for this position.
All applications will be treated with strict confidentiality!
Not what you are looking for? Try these related job searches
Jobs at XM in Limassol
Forex jobs in Limassol
Information Technology jobs in Limassol
Forex jobs in Cyprus
Moderation specialist WISEBITS, an International Group of IT companies, is seeking to hire a proactive and positive individual to join our enthusiastic Support & Moderation team. This is a great opportunity to join a large corporation and a dynamic, young team of professionals. Main Duties and Responsibilities Moderate website and content Report bugs to the technical team Ability to work shifts Candidate Profile Positive attitude, pleasant personality and proactiveness with the ability to find solutions to daily problems The candidate must be able to multitask and work under pressure Very good knowledge of the English language in written. Any technical knowledge or IT background may be considered an advantage Able to work legally in Cyprus without the need to obtain a work permit Benefits: Free daily lunch or dinner and unlimited access to drinks and snacks Free gym Subscription Mobile phone allowance Full worldwide medical insurance for you and your family Young and energetic team No dress-code and bureaucracy Career growth and professional development (salary review after the first 6 months of employment) Convenient office in the center of Limassol Interested candidates, please send your CV to Not what you are looking for? Try these related job searches Moderation Specialist jobs in Limassol Moderation Specialist jobs in Cyprus Jobs at Bodo Project Management in Limassol Forex jobs in Limassol Customer Service jobs in Limassol Information Technology jobs in Limassol Forex jobs in Cyprus
06/12/2019
Full time
Moderation specialist WISEBITS, an International Group of IT companies, is seeking to hire a proactive and positive individual to join our enthusiastic Support & Moderation team. This is a great opportunity to join a large corporation and a dynamic, young team of professionals. Main Duties and Responsibilities Moderate website and content Report bugs to the technical team Ability to work shifts Candidate Profile Positive attitude, pleasant personality and proactiveness with the ability to find solutions to daily problems The candidate must be able to multitask and work under pressure Very good knowledge of the English language in written. Any technical knowledge or IT background may be considered an advantage Able to work legally in Cyprus without the need to obtain a work permit Benefits: Free daily lunch or dinner and unlimited access to drinks and snacks Free gym Subscription Mobile phone allowance Full worldwide medical insurance for you and your family Young and energetic team No dress-code and bureaucracy Career growth and professional development (salary review after the first 6 months of employment) Convenient office in the center of Limassol Interested candidates, please send your CV to Not what you are looking for? Try these related job searches Moderation Specialist jobs in Limassol Moderation Specialist jobs in Cyprus Jobs at Bodo Project Management in Limassol Forex jobs in Limassol Customer Service jobs in Limassol Information Technology jobs in Limassol Forex jobs in Cyprus
The Company We are an emerging, dynamic company in the global online gaming industry with big ambitions.The company is registered for legal and tax purposes in Malta. However, with a view to our opening target markets being German speaking, our office and team is located in Duisburg, Germany but with the option to open new offices around Europe.
The Team Our lead team is highly experienced and results oriented. The team has many years’ experience in the retail betting industry and is expanding those experiences into the online betting world by building a high-quality gaming website.
The Website The view of the company and team is to ensure that our website has high user functionality, and that the functionality carries through to all nations and cultures. At the same time the site must look good.The websites are maintained to a high standard and we have searched the world for partners that produce products of high quality and usability in order to create our worldwide operating brand. Our partners are based in Malta, Gibraltar, England, US & Canada to name a few.
The Future After we are live in German, we plan to start expanding the website into Europe and the rest of the world. While the quality of the website will speak for itself, we will always be looking at ways to keep the website fresh and innovative. We will not stop in the pursuit of improving our customers experience.We do not plan to stop online either, we also have plans to open up retail shops. The shops will be designed to ensure customers do not just come to bet, but that they come to enjoy the experience.The key to the future will not only be the quality of the website and our partners but just as importantly our internal teams. To this end and due to the expected growth, we are looking for qualified individuals to join our current project team, we are looking for individuals in the following areas
AML; Affiliate marketing & management; Customer Support; Marketing; Legal & Compliance; Finance
We are building a team with a rich mixture of talents to take us to the next level.
The ideal mix of skills for our team will allow us to work in multi-cultural and multi-lingual environment, team members will need to have a mixture of the following skills.
Have a thirst for knowledge; an interest in the iGaming industry; a desire to be involved and contribute your knowledge in building up a high-quality & successful brand; be a team player;a keen eye for detail; computer literate;
In addtion the following skills are considered as bonuses:
You are fluent in English. However, having knowledge of other languages, namely German, Turkish, Spanish and French is advantageous;
You are able to work in the EU without hinderance or need of an additional work permit is a major avantage;
Having experience of working within the retail betting industry is an advantage;
Having previous experience of working in the iGaming industry is a major advantage.
If you fulfil all or some of these requirements, then you are on the way to being the right individual for our company and its goals.
What we offer
A competitive salary;
Long-term career prospects;
The opportunity to contribute your skills and knowledge to the development of a global operation and to be a part of that success.
AML & Fraud Prevention Team (Including payments)
The main task of the Anti-Money Laundering (AML) & Fraud Prevention Team is to protect the websites and company from practices designed to use the site illegal.The team will also assist customer support by checking identification documentation of our customers and by processing payments in a timely.
Key responsibilities of the team;
To monitor all financial transaction, with a view to spotting fraud and money laundering.
Perform data analysis of players to assess possible risks in the area of money laundering and fraud. Also to ensure the terms and conditions of the website are always fully met.
Enhance customer service and experience by quickly and accurately processing customer withdrawals & deposits within set time limits;
Dealing with customer document verification regarding KYC and sources of wealth in order to mitigate all forms of risk, compile additional due diligence as required;
Monitoring incoming and outgoing transactions from all types of payment solutions;
Ensure fraudulent transactions are spotted effectively and dealt with swiftly in order to minimize losses and to stop fraud rings creating larger scale fraud;
Research and find/solve fraud cases involving, but not limited to credit card fraud, bank fraud, identity theft and phishing, reporting suspicious activity to the relevant parties;
Challenge disputed transactions including chargebacks and liaise with banks, payment providers and 3rd party fraud assistance providers;
Compilation of reports and account reviews;
Other tasks and ad-hoc duties as required by the business.
Your skills;
Previous experience in a risk, fraud & payment environment, is a bonus.
Understanding of online marketing and the incentives offered.
Strong analytical skills and attention to detail.
Experience in dealing with online payment service providers or financial services and public authorities would be beneficial.
05/12/2019
Full time
The Company We are an emerging, dynamic company in the global online gaming industry with big ambitions.The company is registered for legal and tax purposes in Malta. However, with a view to our opening target markets being German speaking, our office and team is located in Duisburg, Germany but with the option to open new offices around Europe.
The Team Our lead team is highly experienced and results oriented. The team has many years’ experience in the retail betting industry and is expanding those experiences into the online betting world by building a high-quality gaming website.
The Website The view of the company and team is to ensure that our website has high user functionality, and that the functionality carries through to all nations and cultures. At the same time the site must look good.The websites are maintained to a high standard and we have searched the world for partners that produce products of high quality and usability in order to create our worldwide operating brand. Our partners are based in Malta, Gibraltar, England, US & Canada to name a few.
The Future After we are live in German, we plan to start expanding the website into Europe and the rest of the world. While the quality of the website will speak for itself, we will always be looking at ways to keep the website fresh and innovative. We will not stop in the pursuit of improving our customers experience.We do not plan to stop online either, we also have plans to open up retail shops. The shops will be designed to ensure customers do not just come to bet, but that they come to enjoy the experience.The key to the future will not only be the quality of the website and our partners but just as importantly our internal teams. To this end and due to the expected growth, we are looking for qualified individuals to join our current project team, we are looking for individuals in the following areas
AML; Affiliate marketing & management; Customer Support; Marketing; Legal & Compliance; Finance
We are building a team with a rich mixture of talents to take us to the next level.
The ideal mix of skills for our team will allow us to work in multi-cultural and multi-lingual environment, team members will need to have a mixture of the following skills.
Have a thirst for knowledge; an interest in the iGaming industry; a desire to be involved and contribute your knowledge in building up a high-quality & successful brand; be a team player;a keen eye for detail; computer literate;
In addtion the following skills are considered as bonuses:
You are fluent in English. However, having knowledge of other languages, namely German, Turkish, Spanish and French is advantageous;
You are able to work in the EU without hinderance or need of an additional work permit is a major avantage;
Having experience of working within the retail betting industry is an advantage;
Having previous experience of working in the iGaming industry is a major advantage.
If you fulfil all or some of these requirements, then you are on the way to being the right individual for our company and its goals.
What we offer
A competitive salary;
Long-term career prospects;
The opportunity to contribute your skills and knowledge to the development of a global operation and to be a part of that success.
AML & Fraud Prevention Team (Including payments)
The main task of the Anti-Money Laundering (AML) & Fraud Prevention Team is to protect the websites and company from practices designed to use the site illegal.The team will also assist customer support by checking identification documentation of our customers and by processing payments in a timely.
Key responsibilities of the team;
To monitor all financial transaction, with a view to spotting fraud and money laundering.
Perform data analysis of players to assess possible risks in the area of money laundering and fraud. Also to ensure the terms and conditions of the website are always fully met.
Enhance customer service and experience by quickly and accurately processing customer withdrawals & deposits within set time limits;
Dealing with customer document verification regarding KYC and sources of wealth in order to mitigate all forms of risk, compile additional due diligence as required;
Monitoring incoming and outgoing transactions from all types of payment solutions;
Ensure fraudulent transactions are spotted effectively and dealt with swiftly in order to minimize losses and to stop fraud rings creating larger scale fraud;
Research and find/solve fraud cases involving, but not limited to credit card fraud, bank fraud, identity theft and phishing, reporting suspicious activity to the relevant parties;
Challenge disputed transactions including chargebacks and liaise with banks, payment providers and 3rd party fraud assistance providers;
Compilation of reports and account reviews;
Other tasks and ad-hoc duties as required by the business.
Your skills;
Previous experience in a risk, fraud & payment environment, is a bonus.
Understanding of online marketing and the incentives offered.
Strong analytical skills and attention to detail.
Experience in dealing with online payment service providers or financial services and public authorities would be beneficial.
This is an excellent opportunity for a strong web developer to achieve their full potential developing and maintaining websites, portals. Job Responsibilities Develop, manage and maintain company web projects e.g. website, landing pages etc. Design and implementation of a quality web-based User-Interfaces for various server-side tools/services Work closely with different departments to turn their requirements into working solutions Translate designs to responsive functional builds Cooperate with UI/UX Designer to match visual design requirements Actively improve existing solutions by evaluating and adopting new technologies. Requirements Degree in Computer Science or a related field Good experience in Web Development with emphasis on interactive and responsive websites. Working knowledge of PHP, Javascript, CSS and HTML5 and in JQuery toolkit is essential. Experience with React, Vue or Angular will be considered as a plus Experience in Wordpress and existing inbuilt functions. Expertise in implementation of responsive design techniques Expertise in templating and localization Good understanding of cross platform compatibility issues Good understanding of responsive design concepts Comfortable to work in Linux environment and use Version Control Systems A solid understanding of how web applications function including security and session management. Knowledge of Bootstrap framework a plus Working Hours Normal Office Hours: 8am – 5pm Reward & Benefits Competitive Remuneration Package Challenging and Rewarding role Premium Medical Insurance Strong opportunities to grow within a professional organisation Strong and friendly social culture with regularly planned social events Not what you are looking for? Try these related job searches Web Developer jobs in Limassol Web Developer jobs in Cyprus Jobs at SquaredDirect in Limassol Forex jobs in Limassol Information Technology jobs in Limassol Forex jobs in Cyprus
05/12/2019
Full time
This is an excellent opportunity for a strong web developer to achieve their full potential developing and maintaining websites, portals. Job Responsibilities Develop, manage and maintain company web projects e.g. website, landing pages etc. Design and implementation of a quality web-based User-Interfaces for various server-side tools/services Work closely with different departments to turn their requirements into working solutions Translate designs to responsive functional builds Cooperate with UI/UX Designer to match visual design requirements Actively improve existing solutions by evaluating and adopting new technologies. Requirements Degree in Computer Science or a related field Good experience in Web Development with emphasis on interactive and responsive websites. Working knowledge of PHP, Javascript, CSS and HTML5 and in JQuery toolkit is essential. Experience with React, Vue or Angular will be considered as a plus Experience in Wordpress and existing inbuilt functions. Expertise in implementation of responsive design techniques Expertise in templating and localization Good understanding of cross platform compatibility issues Good understanding of responsive design concepts Comfortable to work in Linux environment and use Version Control Systems A solid understanding of how web applications function including security and session management. Knowledge of Bootstrap framework a plus Working Hours Normal Office Hours: 8am – 5pm Reward & Benefits Competitive Remuneration Package Challenging and Rewarding role Premium Medical Insurance Strong opportunities to grow within a professional organisation Strong and friendly social culture with regularly planned social events Not what you are looking for? Try these related job searches Web Developer jobs in Limassol Web Developer jobs in Cyprus Jobs at SquaredDirect in Limassol Forex jobs in Limassol Information Technology jobs in Limassol Forex jobs in Cyprus
