105 jobs

We seek an energetic, eager-to-learn individual with excellent communication skills to work as a Customer Service Executive in our Limassol office in Cyprus. Responsibilities: You will be responsible for the full lifecycle of our clients (the customer) working on temporary cross-border employment contracts. You will be the principal point of contact for all customer enquiries either by telephone or e-mail. Manage the relationships and queries from contractors, end clients, agencies and authorities via email and telephone. Collecting and verifying compliance-related documentation (KYC) and escalating and checking timesheets. Liaising with local accountants for contractor registrations and de-registrations. Liaising with local accountants for the administration and provision of payroll services as and when required. You will monitor customer satisfaction levels and service delivery turnaround within set time frames. Control and maintain records...

Kazoulis Global Logistics Ltd is seeking to recruit a Sea Freight & Customer Service Administrator. Responsibilities: Handle rate requests & bookings with agents and shipping lines Bookings follow up Handle problems with clients & agents Prepare documentation for clearing department Update the system with cargo details & communication with client Any other task as may be assigned and/or amended Requirements: Working experience in a similar position Professional, with excellent communication and interpersonal skills Ability to organize, analyze and communicate information Excellent Greek & English: written and verbal skills are essential Knowledge of Freightplus system will be considered an advantage Good knowledge of MS Office Remuneration Package - Benefits: Competitive salary based on candidates’ qualifications, experience and expectations 13th Salary Medical Insurance Coverage...

Company Description CEVA Logistics provides world-class supply chain solutions for large and medium-size companies worldwide. Offering complete supply chain design and implementation in contract logistics and freight management, CEVA collaborates with CMA CGM to provide end-to-end logistics solutions. CEVA’s integrated global network includes over 1,000 facilities in more than 170 countries, with 98,000 employees dedicated to delivering excellent operations and supply chain solutions. Role Description This is a full-time on-site role for a Customer Service Supervisor located in Limassol, Cyprus. The Customer Service Supervisor will oversee day-to-day customer service operations, ensuring high levels of customer satisfaction and efficient customer support. Responsibilities include Shipment follow up and updates Shipment manifests and documentation Pre advice & arrival notifications Invoicing customers Customs clearing processing...

About the company: Currency Solutions is a global payments and risk management company based in central London. Founded in 2003, we are proud to be one of the UK's leading FX companies, serving over 30,000 clients worldwide. About the role: As a customer service specialist you will be responsible for all customer queries and support, you will represent the face of Currency Solutions. This will include general queries, follow ups, responding to customer feedback, promoting customer reviews of Currency Solutions services. Customer services will also be responsible for ad-hoc administrative tasks. Complying with the company’s policies, procedures and controls when dealing with customers and colleagues. Responsibilities: Filing company documents and distributing post/deliveries Conducting regular stock checks and assist with office maintenance/ordering management Communicate internally and externally by phone, email and face to face. Routing of calls to the appropriate...

Description eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have over 38 million registered users from 100 countries and our platform is available in 20 languages. We are a fast growing business with over 1,500 employees across 13 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here . We are constantly growing and are excited to share that we are looking for Customer Service Representative to join our team! Responsibilities: Be an effective bridge between company and...

Kazoulis Global Logistics Ltd is seeking to recruit a Sea Freight & Customer Service Administrator. Responsibilities: Handle rate requests & bookings with agents and shipping lines Bookings follow up Handle problems with clients & agents Prepare documentation for clearing department Update the system with cargo details & communication with client Any other task as may be assigned and/or amended Requirements: Working experience in a similar position Professional, with excellent communication and interpersonal skills Ability to organize, analyze and communicate information Excellent Greek & English: written and verbal skills are essential Knowledge of Freightplus system will be considered an advantage Good knowledge of MS Office Remuneration Package - Benefits: Competitive salary based on candidates’ qualifications, experience and expectations 13th Salary Medical Insurance Coverage...

Epic is one of the largest telecommunications companies in Cyprus and a member of a dynamic European family of telecommunications companies. With ability, innovation and agility at our core, we are offering a state-of-the-art network recognized by multiple awards in Cyprus. At Epic we take care of our people and we enhance a people centric and learning culture for your professional growth. We are always looking for ambitious employees to be a part of our award-winning organisation! Our team is growing so join us to take your career to the next level and become a part of our team of more than 350 professionals. The role: We are looking for a Business Sales Account Manager in Nicosia. The successful candidate will be responsible for growing our business by building successful, long-term customer relationships and providing them with the most appropriate telecom solutions. Your Responsibilities: Establish relationships with new customers and secure contracts that...

FP Markets Group of Companies is a well-established multi-regulated broker, found in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Customer Support Specialist (English speaking) in Cyprus office - a certified Great Place to Work®. This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture. Reporting to: Head of Customer Experience Responsibilities: Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat Educating clients on how to use the Company's website and trading platforms Communicating with clients regarding the company's products and services via telephone, email and live chat Assisting other departments   Candidate Profile: Computer literacy with excellent working knowledge of...

We have one common vision at IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously. We all choose to work at IKEA because we share the unique company culture and values. We are passionate about our business and strive for high performance. We have fun at work and a human approach while performing. When you work with us, you’ll enjoy a diverse group of people who value working together. You will enjoy an open and inclusive culture where you can be yourself. At IKEA we always do our jobs knowing that we can achieve great things when many people work together.   For our store in Nicosia, Cyprus we are looking for: Sales Shopkeeper The Position: Reporting to the Sales Coordinator , you are responsible and accountable for: Ensure the required sales turnover and profitability of the department, based on the targets set Steer towards maximizing all commercial KPIs of the department Ensure the...

Are you a CRM expert with a passion for data, structure, and smart lead flow? FXGlobe is looking for an experienced CRM Manager (Platform Manager) to take ownership of our CRM platform, drive efficiency in lead management, and support our global sales operations. If you have strong forex industry experience and advanced Excel skills , we want to hear from you! Responsibilities Manage and maintain the CRM system — from user setup to workflow optimization Coordinate lead distribution to agents based on predefined routing rules Monitor CRM performance and ensure data accuracy and consistency Create insightful reports and dashboards using Excel (advanced level required) Collaborate with sales, marketing, and compliance teams on CRM usage and strategy Provide training and support for CRM users and promote best practices Liaise with IT or third-party vendors to ensure system stability and upgrades Required Skills Proven...

Έχουμε ένα κοινό όραμα στην ΙΚΕΑ: να βοηθούμε τους πελάτες μας να απολαμβάνουν μια καλύτερη καθημερινή ζωή στο σπίτι. Δίνουμε μεγάλη σημασία στο όραμά μας. Όλοι εμείς επιλέγουμε να εργαζόμαστε...

Έχουμε ένα κοινό όραμα στην ΙΚΕΑ: να βοηθούμε τους πελάτες μας να απολαμβάνουν μια καλύτερη καθημερινή ζωή στο σπίτι. Δίνουμε μεγάλη σημασία στο όραμά μας. Όλοι εμείς επιλέγουμε να εργαζόμαστε...

Για το κατάστημα ΚΥΠΡΟΥ στη Λευκωσία, αναζητούμε: Υπάλληλο Τμήματος Εξυπηρέτησης Πελατών Αναφερόμενος/η στον Προϊστάμενο του τμήματος οι κύριες αρμοδιότητές σου είναι: Παρέχεις την καλύτερη...

Έχουμε ένα κοινό όραμα στην ΙΚΕΑ: να βοηθούμε τους πελάτες μας να απολαμβάνουν μια καλύτερη καθημερινή ζωή στο σπίτι. Δίνουμε μεγάλη σημασία στο όραμά μας. Όλοι εμείς επιλέγουμε να εργαζόμαστε...

Scorewarrior is a game developer and publisher from Limassol, Cyprus, focused on the 4X strategy genre. Our goal is to make Total Battle the world's No.1 strategy game, and we believe that a fair, safe, and compliant gaming environment is one of the key factors to that success. As a Support Enforcement Manager , you’ll handle Terms of Service, GDPR, and DSA-related cases, working closely with our legal team and various internal Player Care teams. You’ll review reports, make decisions on account actions, and help develop efficient processes for handling compliance cases. If you’re ready to take on this challenge and join our team, we’d love to receive your application! Your Responsibilities: Reviewing and acting on player account restrictions, chat service limitations, and other compliance measures Drafting and sending warnings, account action notifications, and legal responses to players Handling GDPR & DSA related requests, including data access, deletion, and...

An established Fintech company offering payment solutions is looking for an Operations Coordinator for their new office in Limassol, Cyprus. Location: Limassol, Cyprus Salary range: EUR 30,000 – 35,000   Duties & Responsibilities: Coordinate a wide range of operational tasks across the Fintech, including; Assist clients via live chat and emails regarding payment and system queries. Liaise between payments team and clients to request payment-related information and documents. Supporting the customer during onboarding phase to ensure a smooth process. Perform diverse data entry tasks and generate comprehensive reports. Act as backup for processing manual payments and troubleshooting payment issues. Support with organising small client events and promoting the brand. Undertake ad-hoc tasks and contribute to creating documentation and agreements. Bringing ideas and suggestions to improve processes. Requirements:...

Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now! As the CRM Manager at Tickmill, you will play a important role in enhancing customer engagement and driving business growth through strategic CRM initiatives. You will be responsible for managing automation and scalability to implement efficient and impactful automated customer journeys. Your expertise in CRM systems, marketing automation, and analytics will be crucial in optimizing customer interactions maximizing retention and lifetime value. About Tickmill. Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014, and employs over 270 individuals through its offices in London, Cyprus, Estonia, South Africa and several...

Hi! We’re Mercuryo, and we’re on a mission to redefine finance by blending the best of traditional banking with the innovations of decentralized finance (DeFi). We believe that everyone should have easy access to Web3 and traditional financial services — and we’re making that happen by building a robust platform that simplifies dealing with crypto and seamlessly integrates it into the broader financial ecosystem. Since we launched in 2018, we’ve teamed up with Web3 top projects such as MetaMask, Trust Wallet, Ledger, Jupiter, 1inch, and PancakeSwap and 200+ others to power over 200 dynamic products. Our work also brings us into direct collaboration with major ecosystems such as Solana Labs, Consensys, and BNB Chain. We’re just getting started, and we want you to help us shape the future of money! Why Mercuryo? Industry Impact Join us in helping world-class Web3 projects onboard millions of new users into the next generation of finance....

We are looking for a Help Desk Consultant to join our centralised User Help Desk team for one of our key government projects. You will be providing first level support to all system users over the phone, troubleshooting problems and advising on the appropriate action. Responsibilities Log all help desk interactions on case management system Respond to requests for technical assistance Diagnose and resolve standard tier 1 issues e.g. user permissions/access, password reset, system navigation Advise user on appropriate action Conduct initial analysis of all reported system issues Follow standard help desk procedures Identify and escalate situations requiring urgent attention (e.g. partial/full system down, major functionalities malfunction, UI malfunction) Stay updated with system information, changes and updates. Qualifications University/ College degree or experience in a helpdesk...

Join our exceptional support specialist team and play a pivotal role in delivering top-tier customer satisfaction through exceptional technical and non-technical support. This position demands a customer-centric mindset, robust problem-solving abilities, and effective communication within our dynamic and evolving environment. Responsibilities Respond to customer queries in a timely and accurate way via email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved...