108 jobs

Position: Senior Client Support Agent Department: Client Support            Reports To: Head of Client Support Location: Larnaca - Cyprus RESPONSIBILITIES & DUTIES     Supporting clients with any inquiries, through the means of communication established Respond promptly to customer inquiries, handling and resolving them accordingly Provide existing and Prospective Clients with relevant information regarding the website, promotions and products offers by the Company Obtain and evaluate all relevant information to handle inquiries correctly Record details of all inquiries, comments and complaints Directing requests and unresolved issues to the designated person and/or department Providing assistance to Prospective Clients with respect to the Account Opening Process Communicate and coordinate issues with other departments Communicate precise and correct...

Η εταιρεία E.G ANEMOS HYGIENE SERVICES LTD με έδρα την βιομηχανική περιοχή Κοκκινοτριμιθιας στην Λευκωσία ζητά να προσλάβει άτομο για το Τμήμα Εξυπηρέτησης. Καθήκοντα Παροχή πληροφοριών σχετικά με τα προϊόντα και τις...

Για το κατάστημα ΚΥΠΡΟΥ στη Λευκωσία, αναζητούμε: Υπάλληλος Τμήματος Πωλήσεων Αναφερόμενος/η στον Προϊστάμενο του τμήματος, οι κύριες αρμοδιότητές σου είναι: Παρέχεις την καλύτερη δυνατή...

Για το κατάστημα ΚΥΠΡΟΥ στη Λευκωσία, αναζητούμε: Υπάλληλο Τμήματος Εξυπηρέτησης Πελατών Αναφερόμενος/η στον Προϊστάμενο του τμήματος οι κύριες αρμοδιότητές σου είναι: Παρέχεις την καλύτερη...

Main Duties and Responsibilities: (2000-2500EUR depending on experience) • Develop and manage ongoing private client relationships. • Developing and generating trading clients from new leads. • Providing professional guidance and best level of service to existing and new clients. • Provide excellent and proactive client service including solutions according to the customer needs and with any platform/financial trading related queries at all times. • Explaining the payment process mechanism • Updating clients with ongoing updates on the market. • Ensuring customer satisfaction, professional communication • Assisting clients with deposits/withdrawals. • Following all company’s policies and procedures and ensuring that the relevant compliance obligations are in line with the relevant authority requirements Requirements: • Minimum one year experience required • Fluent English both in written and oral communication skills...

Job Description ● Effectively handle new and existing client base and customer support via chat, email and social media channels ● Resolve any issues by clarifying the customer’s requests ● Excellent customer service and complaints handling experience ● Servicing applicants by providing product and service information and resolving problems through our customer support platform. ● Performing due diligence on new applicants, requesting KYC information, documentation, review and verification of received documentation and making an analytical risk assessment for new applicants; ● Investigating high risk potential investors and reporting where necessary and obtaining all necessary documentation to complete the investor file; ● Communicating effectively and efficiently with relevant internal and external parties to obtain KYC documents and perform enhanced due diligence; ● Maintaining a good knowledge of potential red flags regarding the potential...

JCC PAYMENT SYSTEMS, a long-established and a highly respected Company is the leader in financial and data infrastructure services in Cyprus with more than 30 years of experience, delivering end-to-end payment solutions, credit and debit card issuing services and industry-leading data protection and management schemes to banks and businesses of all sizes across Cyprus and beyond. Appropriate Candidates should be able to respond and manage in an effective, excellent, and quality service to the Company’s existing customer issues and inquiries, keeping customer experience and satisfaction at the core of every decision and behaviour.   Job Duties/ Main Responsibilities: Respond to incoming contacts in a professional and courteous manner. Manage significant amounts of inbound calls in a timely manner. Informs customers by explaining procedures, answering questions and providing information. Builds sustainable relationships with customers through...

Epic is one of the largest telecommunications companies in Cyprus and a member of a dynamic European family of telecommunications companies. With ability, innovation and agility at our core, we are offering a state-of-the-art network recognized by multiple awards in Cyprus. At epic we take care of our people and we enhance a people centric and learning culture for your professional growth. We are always looking for ambitious employees to be a part of our award-winning organisation! Our team is growing so join us to take your career to the next level and become a part of our team of more than 300 professionals. The role: We are looking for Customer Service Point (CSP) Representatives on a part-time basis in Nicosia, Larnaca and Limassol. The Customer Service Point (CSP) Representatives enjoy a dynamic and high energy work environment. As a member of a store team, they will strive toward helping the store achieve its financial and customer service goals. Your...

Tickmill is looking to hire a Customer Support Officer to join our rapidly expanding team to assist with all client queries via live chats, emails, and phone calls for the Tickmill group. About Tickmill. Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014, and employs over 250 individuals through its offices in London, Cyprus, Estonia, South Africa and several other regional offices globally. Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what makes it possible to rank among the best in the...

Kodi Professional announces the opening of a new vacancy - sales representative in Cyprus. Kodi Professional products are represented in 163 countries around the world and for more than 15 years the brand has been a leader in the beauty industry market. In 2020-2021, the company became the winner of the international festival-competition Choice of the Year in the nomination Gel Polishes and Manicure Products No. 1. Tasks - presentation of products to potential customers - beauty salons, training centers, beauty masters; - increase in the level of product sales from the manufacturer (more than 3.5 thousand SKU) and exclusive training courses; - information support for existing customers, familiarization with the new range; - reporting and daily analysis of the work done; Requirements for a candidate: - fluency in English and Russian; -knowledge of the Greek language is a plus when choosing a potential candidate; - experience in sales and a basic understanding of the beauty...

The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress – for our clients and for ourselves. Our organizational culture is ever-evolving, vibrant, diverse, global, and results focused. You’ll find our 350+ team currently across 8 locations and 6 time zones. That’s enough about us for now. The Role Our Account Manager will be the first point of contact for prospective Pepperstone clients. With our focus on continue building out our brand, the role will be communicating with our clients via phone and email, building new and strengthening existing relationships. The primary goals include converting warm leads by assisting our prospective clients in...

Η Κυπριακή εταιρεία στοιχημάτων BET ON ALFA LTD ζητά να προσλάβει άτομα για εργασία σε πρακτορεία στοιχημάτων στην Λευκωσία. Καθήκοντα: Εξυπηρέτηση πελατών Χρήση ταμείων Προσόντα: Καλή γνώση ηλεκτρονικού...

Το κατάστημα Mothercare επιθυμεί να εντάξει νέα μέλη στην δυναμική του ομάδα: Πωλητές / Πωλήτριες - σε Λευκωσία και Λεμεσό Αρμοδιότητες Λειτουργία ταμείου Εξυπηρέτηση πελατών Τοποθέτηση και...

Η εταιρία VELUDA WATER FILTERS , με πολυετή παρουσία στον χώρο των φίλτρων νερού, επιθυμεί να προσλάβει: Υπάλληλο Εξυπηρέτησης Πελατών για το κατάστημά της στην Λευκωσία . Απαραίτητα Προσόντα Τουλάχιστον 2ετής...

Position: Client Support Agent Department: Client Support            Reports To: Head of Client Support Location: Larnaca - Cyprus RESPONSIBILITIES & DUTIES     Supporting clients with any inquiries, through the means of communication established Respond promptly to customer inquiries, handling and resolving them accordingly Provide existing and Prospective Clients with relevant information regarding the website, promotions and products offers by the Company Obtain and evaluate all relevant information to handle inquiries correctly Record details of all inquiries, comments and complaints Directing requests and unresolved issues to the designated person and/or department Providing assistance to Prospective Clients with respect to the Account Opening Process Communicate and coordinate issues with other departments Communicate precise and correct information...

On behalf of one of our clients a regulated Forex broker, we are seeking to recruit Back-Office Officer to join their team in Limassol .  If you enjoy working in a fast-paced environment and being a member of a goal-oriented team, then you are fit for the role!  Job Responsibilities Overseeing the daily execution of tasks relating to client deposits, client withdrawals, affiliate withdrawals, account opening/maintenance and closures Authorizing client withdrawals based on the Company’s thresholds Leading the risk assessment of all transactions related to deposits, withdrawals and credits, to identify potential fraud and other related issues, and take all necessary actions Resolving internal and external queries in a timely and professional manner Leading and ensuring effective implementation of Know your Client (KYC) procedure to all potential and existing Clients Preparing of various regulatory reports related to back-office...

Available Locations:  Work from Home Primetel is one of Cyprus’ leading telecommunication providers offering telephone, internet, TV channels and mobile services. In Primetel, we strongly believe that our positioning in the market, our technology, our reputation and strength have all been achieved through our talented, dynamic and enthusiastic professionals. We are always looking for new colleagues to join our company and help our business to reach new levels of excellence. If you are passionate about Customer Care, then we are looking forward to meet you and have you join our Call Centre team. What your daily routine will look like: Provides customer support and acts as an interface between the customers and the company by attending to their queries and complaints Troubleshoots and solves customers’ technical related issues Promotes company’s products and services Handles information and billing inquiries What profile the ideal candidate should have:...

Location: Limassol, Nicosia, Paphos, Larnaca, Paralimni PrimeTel is one of Cyprus’ leading telecommunication providers offering telephone, internet, TV, and mobile services. In PrimeTel, we strongly believe that our positioning in the market, our technology, our reputation, and our strength have all been achieved through our talented, dynamic, and enthusiastic professionals. We are always looking for new colleagues to join our company and help our business to reach new levels of excellence. If you are a  Sales and   Customer Oriented person  then we are looking forward for you to join our family. What will your job look like? Promote and sell the Company’s products and services; guide existing/potential customers and assist them in selecting those products/services best suited to their needs Be the first point of contact for customers by providing exceptional customer service and handling customers’ queries and complaints in a professional, courteous and timely...

Main Activities and Responsibilities: To proactively promote easyMarkets and the Company’s products in order to meet established marketing plan goals and annual sales revenue To assist in the formation of a comprehensive client retention strategy Create client loyalty programs that generate improved client retention and improve KPIs Design and implement client reactivation campaigns To continuously assess the performance of retention tools, design new tools and implement them To provide training to clients on the use of the Company’s products and platforms To keep up to date with market information and monitor trends in all major instruments Requirements: Fluent Italian speaker plus good level of English Degree or equivalent (Business, Marketing or related) Excellent Computer skills – Microsoft Office (Intermediate Level) At least 2 years’ experience in a similar role Excellent numerical/mathematical abilities...

3CX is looking for an English-Speaking Account Manager (US Market) whose main responsibilities are to prospect for new Partners and build relationships with our US-based channel Partners. If you’re up for a new challenge and want to be a part of a dynamic, multicultural team in one of the fastest growing PBX vendors globally, apply today. The Role This is an entry level position. The majority of your time will be spent making calls, providing sales training and assisting our Partners.  About the Job The core responsibilities of this role include: Onboarding of new 3CX Partners Growing and developing 3CX Partner Accounts Maximise volume and revenue in assigned accounts. Delivery of sales webinars A minimum of 10 hours talk-time/ week Providing monthly reports Travel to the USA, twice a year. Working Hours This position is for the US, our biggest global market. The working hours are aligned with the time-zones of...