Head of Administrative and Corporate Travel Department

Full time Travel - Tourism Administration - Clerical Secretarial

Job Description

Freedom24 is a trusted online broker with expertise in the US, European and Asian stock markets, registered in Cyprus, and offers a broad range of services in the financial markets. Freedom team is a union of high qualified professionals on the market, bursting with vibrant energy and pioneer ideas.

All of us are goal-oriented with a strong belief in teamwork power built on the strength of each of us. We work in a high paced environment and within cross-functional teams. Each of us is dedicated to achieving the best possible result, and no one thinks that he doesn’t make a change.

If you feel like you’re a good fit for us and we are a good fit for you, go ahead and check this position out.

Responsibilities:

Administrative Services:

– Organize and supervise the work of the Secretariat and Reception teams;

– Ensure execution of administrative support tasks, document flow, and guest reception;

– Manage employee onboarding, training, and continuous development within the department;

– Set, track, and report on KPIs and SLAs; provide performance reviews and feedback;

– Oversee internal and external communication processes related to administrative services;

– Ensure adherence to corporate communication standards, etiquette, and GDPR requirements;

– Maintain high-quality service for visitors, guests, and internal stakeholders;

– Coordinate cross-functional activities with HR, Legal, Finance, IT, and Travel departments;

– Identify areas for improvement, drive process optimization and digitalization initiatives;

– Support organization of internal events, employee engagement initiatives, and corporate gatherings.

Business Travel Management:

– Full operational management of the company’s travel, transportation, and mobility services;

– Ownership of travel and mobility budget, including safety and compliance-related costs;

–Implementation and control of corporate travel, transportation, and fleet safety standards according to EU legislation;

– Continuous improvement of internal processes, ensuring alignment with EU and local Health & Safety requirements;

– Management of duty of care responsibilities for all employees on business trips, including risk prevention, emergency handling, and post-trip follow-up.

Health & Safety Management:

– Full ownership and accountability for the company’s Health & Safety (H&S) management framework;

– Ensure that occupational health, employee safety, and compliance with applicable local, EU, and international H&S regulations are consistently embedded into all relevant company processes and operations;

– Act as the primary owner of the Health & Safety function, driving company-wide initiatives, policies, and controls to maintain a safe, healthy, and secure working environment;

– Lead the implementation of risk prevention measures, incident management, and safety awareness programs, ensuring company-wide alignment with ISO 45001, GRI 403, and EU Health & Safety best practices;

– Ensure that Health & Safety practices are fully integrated with corporate governance, sustainability (ESG Social pillar), and enterprise risk management frameworks.

Requirements:

Experience & Background:

– 5+ years of experience in administrative services, corporate travel, or H&S management, including at least 2 years in a team lead role;

– Proven track record in managing reception/secretariat teams, travel coordination, and internal service operations;

– Experience working in an international environment with cross-functional collaboration.

Skills & Knowledge:

– Strong knowledge of EU travel regulations, duty of care principles, and H&S standards (e.g. ISO 45001, GRI 403);

– Hands-on experience with travel booking tools and vendor management;

– Solid understanding of GDPR and corporate communication protocols;

– Confident in setting KPIs/SLAs, performance monitoring, and reporting;

– Fluent English (B2+/C1); Polish or other European languages are a plus;

– Proficiency in MS Office and administrative platforms.

Soft Skills:

– Highly organized, service-oriented, and solution-driven;

– Strong leadership, coaching, and communication abilities;

– Comfortable working under pressure and managing multiple priorities.

Conditions:

– Work in the modern office in the center of Limassol with a team of open-minded people;

– VISA sponsorship for employee and family members;

– The Company covers 30% of the annual cost of a health plan, which the employee can choose with any insurance provider;

– 21 working days of paid vacation;

– 12 additional days off per year at the expense of the Company;

– The employee is annually entitled to paid sick leave;

– Team building, corporate events, football and volleyball clubs, sports events and challenges;

– Competitive salary package including annual bonus;

– In honor of birthdays, weddings, and the birth of a child, the employee receives a gift from the Company.