MedTech World leads the way in global healthcare events, fostering innovation and collaboration across the MedTech and HealthTech landscape. Our flagship conference, MedTech Malta, is a premier gathering where startups, investors, service providers, hospitals, and industry leaders come together to exchange insights, build partnerships, and drive the future of healthcare. This vibrant platform unites the ecosystem to accelerate advancements and shape the future of medical technology.
Join our team as a Sales & Customer Success Agent at MedTech World! You'll be at the forefront of driving event participation, helping clients discover tailored solutions. Excel in customer relationships, optimise attendee experiences, and contribute to our mission of advancing healthcare innovation. Your dynamic role awaits!
RESPONSIBILITIES:
Achieve growth and hit sales targets by successfully managing the sales process;
Generate own leads as well as convert inbound inquiries;
Design and implement a sales plan that expands the company's customer base and ensures its strong presence;
Prepare and deliver appropriate sales presentations;
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Present sales, revenue and expenses reports and realistic forecasts to MedTech’s core team;
Identify emerging markets and market shifts while being fully aware of new products and competition status
Be willing to travel overseas to exhibitions and conferences
Up-sell and cross-sell to clients to maximise revenue;
Gather feedback from customers or prospects and share it with internal teams;
Set up meetings with potential clients and listen to their business needs;
Accompany your clients throughout exhibition opportunities;
Provide excellent account management to your clients before and during the events;
Generate speaker and participant leads;
Any other ad hoc tasks related to MedTech World’s Team.
REQUIREMENTS:
Proven work experience as a sales account manager or sales account executive;
Hands-on experience in sales and an ability to deliver excellent customer experience;
Knowledge of CRM software and MS Office, including MS Excel;
Understanding of sales performance metrics;
Excellent communication and negotiation skills;
An ability to deliver projects and answer inquiries on time;
Business acumen with a problem-solving attitude and a will to learn;
BSc degree in Business Administration, Marketing, or any other relevant field would be appreciated.
Knowledge of the Digital Healthcare and Medtech industry as well as emerging technologies will also be considered an asset.