VIP Account Manager

Campeόn Gaming is an innovative Greek iGaming Hub with offices in Athens, Thessaloniki, and Nicosia, boasting 7 years of expertise and a strong international presence. We stand at the forefront of the iGaming industry, delivering a world-class gaming experience through our immersive technology stack and operational services.

We are a diverse and dynamic team of over 180 Campeones, representing more than 10 nationalities from around the world. Our core philosophy "We are our People", reflects our values of diversity, equity, inclusion, and transparency. These values have earned us recognition as one of the Best Workplaces in Europe for 2024, Best Workplaces in Greece for 2024, 2023, and 2021, and we have been certified as a Great Place to Work for 4 consecutive years.

We are also proud to have been awarded as Best Workplace in Tech Hellas, for the second year in a row, and Best Workplace for Women Hellas 2024.

We are currently looking for a motivated VIP Account Manager to join our Marketing team.

Responsibilities:

• Driving profitability for our online casino and sports platforms by fostering long-term relationships with VIP players.
• Managing a portfolio of VIP accounts to boost loyalty and maximize their value.
• Monitoring player activity and betting behavior to ensure a positive customer experience.
• Providing frontline support for VIP players.
• Collaborating with marketing teams to develop and implement exclusive promotions.
• Liaising with Risk, Payments, and Legal teams to resolve customer issues promptly.

Requirements:

• Bachelor's or Master's degree in Business, Marketing, or related fields.
• Minimum of 2 years of sales or account management experience, preferably in the i-gaming industry.
• Demonstrated experience in driving commercial value through campaign strategies and bonus awards.
• Excellent verbal and written communication skills in English; familiarity with German language will be considered a plus.
• Strong proficiency in MS Office, particularly Excel.
• Outstanding interpersonal and problem-solving skills.
• Able to display a high degree of confidentiality and discretion.

We got you covered here:

• Competitive remuneration package & bonus scheme
• Unlimited access to LinkedIn Learning programs as well as funding to educational programs of your choice
• Health insurance for you and your loved ones & access to a 24/7 Support Line
• Monthly allowance for orders via the Wolt App & free drinks and snacks at the office
• Paid educational leave
• Hybrid working model
• Coverage of your public transportation expenses
• Modern offices in the center of Athens
• 360 feedback for Constant personal and professional development
• Birthdays are always a day off!

Equality/Diversity/Inclusiveness

At Campeón Gaming we are proud to provide equal opportunities to everyone. We value our employees, and we welcome everyone, no matter their ethnic, cultural, or religious background, or their beliefs, family status, and sexual orientation.

We support and encourage diversity, equal rights, and inclusiveness.

Our team consists of people from different ethnicities and cultures, and we believe that this was our competitive advantage, leading our company to rapid growth. Therefore, we are committed to fostering an inclusive and friendly environment, where everyone has an opportunity to grow and develop within the company.

Be part of our team!