A leading Cyprus MICE agency is looking for a Head of DMC Department. This is a full-time, on-site role focused on promoting the DMC (Destination Management Company) department, managing group business quotations, overseeing office operations, and providing group assistance and training.
Duties & Responsibilities:
- Build and manage relationships with new and existing clients, especially within the French-speaking market.
- Prepare, send, and approve project leader quotations for clients.
- Maintain and update client databases, incentive programs, and website branding.
- Develop and propose creative ideas for incentive programs.
- Represent the department at international exhibitions to promote services.
- Negotiate with suppliers and hotels to ensure optimal deals and quality.
- Coordinate confirmed operations with both clients and suppliers.
- Handle invoicing and financial management related to projects.
- Oversee the day-to-day tasks of the project leader and the overall department.
Requirements:
- Strong project management and leadership skills.
- Strong negotiation, communication, and managerial skills.
- Fluency in French and English; knowledge of additional languages is a plus.
- Cypriot or EU nationality is required.
- Solid understanding of the MICE (Meetings, Incentives, Conferences, Exhibitions) industry.
- Experience in working with international clients.
- Proficiency in computer skills, with at least ECDL certification.
- Previous experience in tourism and a managerial position is preferred.
Benefits:
- Remuneration package: EUR 22,000 – 26,000 (depending on experience / qualifications)
- Performance-based bonus
- Training
If this sounds like the role for you, please apply today.