German VIP Account Manager

Full time Customer Service Fintech Forex Gaming Sales

Job Description

We are looking for a German VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.

Requirements:

  • Proficiency in English and German both written and spoken

  • Proactive person with good support / sales skills

  • Strong communication and negotiation skills

  • Attention to details

  • Previous experience will be considered as an advantage

Duties and Responsibilities:

  • Being able to search and find for solutions of customers’ issues

  • Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs

  • Monitor customers’ performance & behaviour in order to evaluate bonus crediting

  • Ensure that products’ compliance is being followed according to relevant regulations

  • Previous experience as a Sales agent will be considered as an advantage

We offer excellent benefits:

  • Competitive salary and attractive bonus scheme

  • Working in a dynamic International company

  • Ability of career and professional growth within the company

  • Social benefits and team buildings

  • Sunny, spacious office