KYC Officer

Company Overview:

Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySEC), the Cayman Islands (CIMA), and Mauritius (FSC). We were founded in Melbourne, Australia and have offices worldwide.

Our Cyprus office, Mitrade EU, is just starting up, presenting a unique opportunity to be a founding member and work actively within the core of the business. With this, internal growth is not only welcomed but also encouraged, providing our employees with the opportunity to grow, develop and succeed in their current role and any future roles they might have with Mitrade Group. This position offers not only career development opportunities but also the chance to be part of a fun, dynamic team that collaborates to support our clients.

Role Summary:

We are seeking a detail-oriented and compliance-focused KYC officer to join our team in Limassol. The successful candidate will play a crucial role in ensuring our adherence to AML regulations and KYC procedures.

If you’re a strategic problem-solver with a passion for innovation, teamwork and a growth mindset, we invite you to join us in shaping the future of digital finance! ️

What Would Be Your Responsibilities:

• Conduct thorough due diligence on all new and existing Clients, including identity verification and background checks.
• Manage client account opening, closures and modifications.
• Review and analyse client documentation for completeness and authenticity.
• Perform ongoing monitoring of client accounts and transactions to identify suspicious activities.
• Maintain accurate KYC records in compliance with regulatory requirements.
• Collaborate with other teams to ensure smooth onboarding of new clients.
• Stay updated on relevant AML regulations and industry best practices.
• Contribute to the development, implementation and improvement of KYC policies and procedures.
• Perform daily monetary routines including processing clients’ deposits and withdrawal requests, verification of payments ensuring compliance with AML regulations.
• Taking initiative to identify, analyse and resolve questions regarding clients’ accounts.
• Assist in maintaining smooth global operations of the team and actively participate in cross department collaboration.
• Liaise with external payment processors and banks to handle transaction issues and disputes when needed.
• Preparation of daily reconciliation reports.

What We Require from You:

• Degree or related qualification in Accounting, Finance, Law, Business Administration or a related field.
• Minimum of 1 year experience in KYC, compliance, or similar role within the financial services industry.
• Familiarity with AML and CySEC regulations
• Meticulous attention to detail and ability to work with confidential information
• Excellent analytical and problem-solving skills
• Excellent verbal and written communication skills in English. Any additional language will be considered an advantage.
• Willingness to commit to long-term career growth and professional developments.
• Strong sense of integrity, open-minded and collaborative.
• Eager to learn about the financial markets, CFD industry, and Mitrade’s trading platform.
• Proficiency in MS Office and experience with KYC/AML software and databases.

Working Hours:

• Willingness to do morning and afternoon shifts on a weekly basis Monday to Friday.
• Flexible to work on weekends/Cyprus Public holidays on rotation.
• Working Hours 08:00-16:00 & 15:00 – 23:00.

What You Can Look Forward To:

• Be part of a dynamic and multi-cultural team
• Career growth opportunities with global offices
• Competitive salary
• Performance-based bonus
• Private medical insurance
• Education subsidy & full-paid Study Leave
• Fitness membership allowance
• Birthday Leave

Mitrade is at the cutting edge of FinTech with a team that excels in a fast-paced, collaborative environment. We seek analytical thinkers and executors with a data-driven approach, capable of managing complex multi-stakeholder projects and adapting to technological advancements.