Conversion Account Manager

  • Tio Markets LTD
  • Limassol, Cyprus
  • 10/07/2024
Full time Customer Service Fintech Forex Sales

Job Description

TIO Markets is a multi-regulated forex broker. We are a fast growing and ambitious company that provides access to global financial markets through our online trading platform.

An opportunity exists to join our team as a Conversion Account Manager. If you are a high-caliber individual then we want to hear from you.

Job description

Main duties and responsibilities of the role:

  • Generating and developing trading clients from new leads.
  • Maintaining a high volume of client contact via phone, chat, and email.
  • Promoting the company’s products and services in an effective and efficient manner.
  • Providing training to clients on the company’s products and trading systems.
  • Meeting daily, weekly and monthly targets set by the company.
  • Meeting company’s KPIs.
  • Actively following up on queries and providing feedback to customers ensuring that the clients receive the best level of service.
  • Demonstrate the ability to interact and cooperate with colleagues, build trust, communicate effectively, drive execution, solve problems creatively and demonstrate integrity.
  • Adhering to all company’s policies and procedures, ensuring that all relevant compliance obligations are met and are in line with the relevant authority requirements.

Key Attributes

  • Business fluency in English and any other language will be considered an advantage.
  • Previous experience required.
  • Knowledge of financial markets.
  • Highly competitive nature, with a desire for fast career progression.
  • Money-driven, enthusiastic, dynamic and self-motivated with strong sales skills.
  • Customer support oriented.
  • Excellent organizational and time management skills.
  • Deliver exceptional results and have the ability to work under pressure in a fast-paced environment.
  • Strong negotiation skills and ability to close deals.
  • Ability to work independently as well as within a team in a highly professional manner.
  • Additional languages will be considered an advantage.

We offer

  • Attractive remuneration package depending on qualifications and experience.
  • 22 days annual leave.
  • Professional team and friendly atmosphere.
  • Full health care after the end of probationary period.
  • Participation in the employee’s provident fund scheme upon completion of the probationary period.