Client Relationship Manager

€26,000 - €33,000 yearly
  • ULTRA Recruitment
  • Limassol, Cyprus
  • 03/09/2024
Full time Administration - Clerical Finance Fintech Forex Information Technology

Job Description

An established technology provider to the global financial services industry, is looking to recruit a Client Relationship Manager for its Limassol offices. The successful candidate will be reporting to the Commercial Director.

Duties & Responsibilities:

  • Meet monthly budget and revenue targets.
  • Continuously research the market to identify new business opportunities.
  • Conduct competition analysis for both Cyprus and international markets.
  • Develop a deep understanding of the product, business development practices, marketing activities, and industry trends.
  • Prepare business proposals for both new and existing clients.
  • Maintain strong, long-term relationships with clients.
  • Respond to client inquiries promptly and professionally.
  • Monitor and improve client retention.
  • Participate in negotiating terms and closing deals.
  • Prepare, negotiate, and manage contracts, ensuring compliance with strategic objectives, internal policies, and legal obligations.
  • Attend face-to-face client meetings and deliver presentations as needed.
  • Efficiently manage customer calls and appointments.

Requirements

  • Bachelor's or Master's degree in Business Administration or a related field from a reputable university.
  • Proficiency in English and Greek, both spoken and written.
  • Excellent communication skills.
  • Strong sales and negotiation abilities.
  • Superior organizational and time management skills.
  • Exceptional relationship-building and interpersonal skills.
  • Strong problem-solving and creative thinking abilities.
  • Dynamic and results-oriented mindset.
  • Ability to communicate effectively and professionally over the phone.
  • Proficiency in Microsoft Excel and Word.
  • Prior experience in the Fintech industry is a plus.
  • Previous experience in a similar role is advantageous.

Benefits

  • Remuneration package: EUR 26,000 – 33,000 (depending on experience / qualifications)
  • Commission based on achieving targets.
  • Discretionary performance-related bonus, depending on qualifications and experience.
  • Provident fund upon successful completion of the probation period.
  • Flexible working hours, including one afternoon off and the option to work from home.
  • Access to in-house and external training courses.
  • Free parking.
  • Flexible dress code according to the occasion.

If this sounds like the role for you, please apply today.