Head of Partnerships

  • ZFN EUROPE LTD
  • Limassol, Cyprus
  • 24/01/2023
Full time Executive - Management Forex Sales

Job Description

A well-established Forex organisation, located in Cyprus, is looking to onboard a Head of Partnerships. Previous experience in FX with proven track record is a must! Looking for an experienced leader to join our fast-growing, international team, and help establish the IB/Affiliate partnerships (individual and corporate) department in relation to their customer journey and experience

Responsibilities:

  • Build and lead a robust team focusing on maintaining partnerships internationally.
  • You will be responsible of the partner’s journey ensuring they align with the business’ strategy with a focus on Master IB’s, Affiliates, Introducing brokers and White labels across the globe.
  • The journey starts from the onboarding application, to the rebate structure setup in the backend, to training of our CRM system and anything else related.
  • Propose and initiate different ways of developing the IB partnership network activity and constantly upgrading the programs to attract IBs from different regions.
  • Ensuring rebate structures are in-line with management guidelines.
  • Liaison with Dealing team for creation of respective MT4/5 groups to be used by partners.
  • Manage, maintain and grow relationships for all corporate clients.
  • Act as the point of contact for all corporate clients and ensure they are receiving the best possible experience.
  • Provide ongoing support to team members on a day-to-day basis.
  • Lead internal team by providing guidance, training, and mentorship.
  • Create both team and individual KPI’s and create plan to ensure targets are met.
  • Leading, developing, and mentoring the Partners’ Client Onboarding Team
  • Conducting initial due diligence and undertaking risk-based analysis on proposed new clients.
  • Ensuring compliance with internal policies and procedures, regulatory and AML and guidelines
  • Help design eKYC solutions that can be used for the onboarding journey.
  • Assist in the testing, maintenance and rule setting for the on-boarding system as required by the Client On-Boarding group.
  • Developing and enhancing written processes and procedures.

Desired Skills and Experience:

  • Proven experience as a partnership professional
  • Proven experience in a Forex Industry
  • Experience in relationship management and client retention
  • Strong analytical, prioritization and organizational skills
  • Strong risk and controls awareness
  • Excellent IT skills
  • Accuracy, precision, and attention to detail
  • Independent, self-motivated, with ability to adapt and be flexible in a team environment.
  • Ability to demonstrate good judgement and decision making.
  • Outstanding communication both written and verbal in English