Content Moderation Analyst with Spanish

  • Mindgeek
  • Nicosia, Cyprus
  • 22/09/2022
Full time Marketing - Advertising

Job Description

Working at the unprecedented speed and scale of MindGeek platforms, Content Moderation team members strive to keep our platforms safe, by ensuring that only content which meets our stringent compliance standards appears on our websites, and that any content which may be identified as potentially inappropriate is actioned expeditiously. To make our brands and platforms even safer, this team works with multiple departments and functions within the company. That means partnering with members of our legal, trust & safety, operations, customer care, product management, and engineering teams to solve problems and develop innovative ways to combat harmful & illegal content.

As a Content Moderation Analyst, you will focus on enforcing content compliance standards and policy by either approving or rejecting content for MindGeek content sharing platforms. Based out of our Cyprus office, reporting to a Lead or Manager of Content Moderation and Performer Verification, the individual needs to develop a strong understanding of the product, platform, and management tools assigned to them. The role also involves extensive interaction with a diverse group of internal teams in ensuring appropriate content policies are being effectively developed & enforced.

What You Will Be Doing

  • Maintaining platform compliance by moderating video, image, and text content based on a defined set of guidelines, standards, and processes.
  • Evaluating content with a risk-based approach, while identifying any potential areas of improvement to guidelines, process, or otherwise, to your Lead or Manager.
  • Categorizing and tagging content based on our internal performer verification guidelines
  • Undergoing periodic training and testing of your understanding of existing, new, or updated compliance standards, guidelines, and processes
  • Understanding and meeting quality targets
  • Ensuring accurate and timely recordings of results are submitted at regular intervals.
  • Providing feedback for policies/tools/processes improvements
  • Work closely daily with other Content Moderation and Performer Verification Team members to maintain an effective feedback loop across the team.

Must Have

What you'll need to be successful:

  • Experience with content moderation, whether with adult content or otherwise is an asset.
  • Attention to detail, proactive approach.
  • Mature and professional demeanor
  • Ability to make well-balanced decisions reinforcing required compliance while being an effective advocate for the MindGeek platforms trust & safety guidelines.
  • Strong ability to interpret compliance policies, procedures, and related documentation.
  • Strong communication, interpersonal & comprehension skills.
  • Strong command of both Spanish and English language

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees

In this role you will be exposed to adult content