Head of Product (Customer Experience)

  • Admiral Markets Cyprus Ltd
  • Limassol, Cyprus
  • 05/08/2022
Full time Executive - Management Forex

Job Description

Who we are?

Admirals is one of the world's leading FinTech companies. When we started our business 20 years ago, we were among the first online trading providers, while today we have evolved into a financial hub, making personal finance transparent and accessible to everyone and everywhere. We are constantly expanding and diversifying our product offerings, and we are known as the quality market leader throughout the years. Today, Admirals consists of a team of over 400 professionals located in 18 offices worldwide, making us a truly global organization.

Why you should become an Admiral?

  • Equality and professional development - as an employer, Admirals believes in a balanced approach towards employee rights and gender equality. We care about your success and development and offer numerous training programs and benefits to enhance your skills and advance your careers.
  • Global support to the team - our experience in numerous geographical regions enables us to nurture you with progressive policies that respect the value of individual and group cultures. We aim to provide an efficient infrastructure and responsive organization to support you in your daily work-related challenges.
  • Our values - we value creativity, innovation, and the power of teamwork that we all bring to the table.

Your daily activities as Head of Product:

  • Manage product strategy canvas and roadmaps
  • Know customers, competitors, business and macro and implement this knowledge for products development activities
  • Create and oversee the public-facing communication/marketing/sales strategy of all company products.
  • Advise on design and implementation of product marketing strategy based on current and future market trends and customer demand
  • Improve products to grow the business revenue
  • Establish processes of strategic planning and hypotheses validation
  • Work closely with key stakeholders (PMs, POs, etc) to better position the product, its development roadmap, and its expected KPIs.
  • Oversee external launch plans by applying market research findings and insights.
  • Continuous improvement of KPIs by reviewing product performance

You are best for this role if you are/have:

  • At least 5 years of experience in a similar or related leadership role
  • Higher education (Master’s degree preferred) in Marketing, Corporate Finance, Business Administration or relevant fields
  • Proven experience as a product owner, scrum master, agile coach. Experience working in a Financial Industry is a plus
  • Excellent communication skills, both in verbal and written form
  • Self-motivated
  • Excellent management skills
  • Strong sense of responsibility
  • Analytical thinking with strong mathematical and logical thinking and skills
  • Comfortable in working in a fast-paced environment
  • Team player
  • Highly organized and have a capacity to prioritize and handle multiple tasks at once
  • Excellent time management skills
  • Good stress tolerance
  • Strong attention to detail with ability to see the bigger picture
  • Fluent English language skills both in written and verbal

We are glad to offer:

  • A hybrid work arrangement.
  • Meaningful and impactful role within a regulated global financial company – we are among TOP-20 biggest brokers in the world.
  • Amazing personal growth experience - paid external trainings, professional literature, e-courses.
  • Professional and personal development in a very dynamic and multicultural environment.

Join us!