eToro is the world’s leading social trading network, providing millions of users from around the world a one-stop-shop solution for their trading and investing needs. Since 2007, eToro has positioned itself as a Fintech leader, pioneering revolutionary practices such as social trading, blockchain and machine-learning-based investment products. eToro is a regulated and secure platform, operating in full transparency with its clients’ interest in mind.
eToro’s award-winning trading and investing platform is home to millions of traders and investors in 140 countries. Join our Customer Service department and enjoy a professional, rewarding job atmosphere at a company that puts on emphasis on professional standards, while keeping the workplace fun.
Be an effective bridge between company and clients
Provide first level support to the company’s clients by chat, e-mail and phone
Receive requests for assistance and support and respond with the utmost professionalism possible according to the company’s guidelines
Keep the customer’s interest alongside company’s requirements in mind at all times
Interact with clients through both written and verbal communication
Keep vigilance regarding company's compliance with Cyprus and Global regulations
Represent the company and product at the highest possible level and provide a “WOW” professional and service experience
Must be already living in Cyprus -This is not a relocation position
This is a shift-based position -Ability to work shifts and weekends - 5 working days per week
German at a high level (read, speech and written)
English at a high level (read, speech and written)
For more than a decade, eToro has been a leader in the global Fintech revolution. It is the world’s leading social trading network, with millions of registered users and an array of innovative trading and investment tools.