Mediterranean Hotel - Head Waiter

  • Stademos Hotels Ltd
  • Limassol, Cyprus
  • 23/06/2022
Full time HORECA - Hotel-Restaurant-Cafe Hospitality - Hotel Restaurants - Food Service

Job Description

POSITION OF HEAD WAITER

Stademos Hotels Ltd, a leading Group within the Cyprus Hospitality industry, is seeking to recruit a Head Waiter for the 4* Mediterranean Hotel in Limassol.

At Stademos Hotels Ltd we consider our people our most valuable asset, which is why we only hire professionals who are passionate, enthusiastic and willing to learn.

We foster a team culture, thrive on challenges and always aim to provide our guests excellence in service, in an environment of tranquillity, well-being and hospitality at its best, where our people fell proud to belong.

We offer opportunities for future advancement and skill development through continuous training programme, both in Cyprus and abroad, while at the same time encouraging initiative and rewarding results.

JOB PURPOSE

The Head Waiter will ensure the smooth running of the Restaurants, Conference Rooms and Event Halls. He/she will make sure that all food and beverage products are served promptly and in the most efficient and effective manner. He/she will deliver the highest possible standards of service to guests, through continuous training. The Head Waiter A will also be pro-active in maintaining and/or improving the Restaurants’ profitability in accordance with Hotel policies, procedures and standards.


DUTIES & RESPONSIBILITIES:

  • To understand who are the customers, both external (Hotel guests) and internal (all Hotel employees), their expectations and needs, establish and maintain relationship/rapport through service and over the long term.
  • To seek and action customer feedback at every opportunity and learn from complaints.
  • To implement and train correct hotel service standards, monitor and strive for continuous improvement.
  • To ensure the daily supervision of all subordinates ensuring that their actions, duties and opening and closing duties are carried out in accordance with the pre-set procedures.
  • To understand and ensure his subordinates understand the ingredients, origins, combinations, methods of preparation, presentation and service of all food products, drinks, wines, cocktails and cigars served.
  • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.

BENEFITS:

  • An attractive remuneration package based on qualifications and experience
  • Career Progression

REQUIRED QUALIFICATIONS AND SKILLS:

  1. Graduate of a secondary school of Hotel Management specialising in table service.
  2. Good knowledge of English is essential. Other languages are considered an additional advantage.
  3. Three year experience in similar work.
  4. Pleasant and friendly personality.
  5. Supervisory and good communication skills

Due to work permit restrictions, only EU candidates are eligible to apply.

Kindly note that only successful candidates will be contacted for this position