Client Accounting Officer

  • FxPro Financial Services Limited
  • Limassol, Cyprus
  • 20/12/2021
Full time Accounting Finance

Job Description

 Responsibilities:

  • Process all client deposits and withdrawals as per the internal manuals of the department.
  • Ensure that deposits, withdrawals and transactions pending are organized in order of priority, most often by time received, and process in as short in time as possible.
  • Respond to client emails as assigned to them.
  • Inform clients by email when additional information/documentation is required for processing a pending transaction.
  • Ensure sufficient familiarity and expertise with all payment methods to act as cover for other assistants.
  • Refer any complex issues to the Supervisor.
  • Identify potential unusual, suspicious or fraudulent transactions and refer them to a supervisor, Head of Client Accounting or Compliance if required.
  • Be responsible for updating the client accounting operation manuals with any changes of the procedure if necessary.

Requirements:

  • University Degree
  • Excellent command of the English language
  • Computer literacy with very good working knowledge of Microsoft Office applications
  • Ability to work in shifts (08:00-17:00, 09:00-18:00, 13:00-21:00)
  • Excellent communication and problem-solving skills
  • Any previous experience in a similar position or exposure to banking/e-wallet/card processing systems is considered an advantage

Benefits:

  • Competitive salary
  • 13th salary
  • Medical insurance
  • Provident fund
  • Discount card for several services and products
  • In-house gym with a personal trainer
  • Free meals and beverages at the in-house cafeteria